Dealing with Lorianze is a pleasure. They are customer service oriented, and contacted me about ambassadorship and posting photos on social media of their product. We work as a team and I get beautifu... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My experience was great! Staff was super friendly and oder was placed fast. I would 100% recommend this to any other inquiring people. Jewelry is waterproof.
Obsessed with these! The detail is just perfect and they feel very premium. If you’re looking for something special to elevate your style, this is it.
Shipping was just a tad bit slow, but the jewelry pieces were amazing!! I loved them and I got many compliments, thank you Lorianze!
4.2
Great
527 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Thank you 🙏
It’s took a while to receive the jewellery’s but it was worth it I love it 🥰
17 March 2025
Unprompted review
Reply from Lorianze
Hello Dear, Thanks for your support. We will do our best to make our service and shipping better. Thanks again for your support and review.
The tracking progress took a while but…
The tracking progress took a while but overall I love the jewelry.
8 February 2025
Reply from Lorianze
Hello Dear, Thanks for your support. We will do our best to make our service and shipping better. Thanks again for your support and review.
I had an amazing experience
I had an amazing experience. Amazing service and realistic and quick delivery, good quality jewelry couldn’t have had a better experience!
13 March 2025
Unprompted review
Reply from Lorianze
Thank you so much for your kind words! 🌟 We're thrilled to hear that you had such an amazing experience with Lorianze. Providing high-quality jewelry with excellent service and quick delivery is our top priority, and it means the world to us that we could meet your expectations. We truly appreciate your support and look forward to serving you again in the future! ✨💖
Beautiful jewelry with great quality!
12 March 2025
Unprompted review
Reply from Lorianze
Thank you so much for your lovely review! ✨ We're delighted to hear that you love our jewelry and appreciate the quality. Your support means everything to us! We can't wait to have you shop with us again soon. 💖😊
Reply from Lorianze
We're truly sorry to hear that you feel this way. At Lorianze, we take great pride in providing high-quality jewelry and ensuring customer satisfaction. If there’s been any misunderstanding or issue with your order, please reach out to our customer support team—we’d love the opportunity to make things right for you. Your satisfaction is very important to us! 💖
My order never arrived
My order never arrived. Plus the shipping costs are ridiculously high.
8 February 2025
Reply from Lorianze
We're so sorry to hear about your experience. We always strive to provide reliable shipping, and we understand how frustrating this must be. Please reach out to our customer support team so we can look into your order and make things right for you. We truly appreciate your feedback and would love the chance to improve your experience with us. 💖 We will send a replacement to you.
It took too long to deliver
It took too long to deliver , but the jewelry is just very pretty!!
6 March 2025
Unprompted review
Reply from Lorianze
Thank you for your honest feedback! 💖 We're so happy to hear that you love the jewelry, but we’re sorry the delivery took longer than expected. We truly appreciate your patience and will continue working on improving our shipping times. Your support means a lot to us, and we hope to serve you again soon! ✨😊
Reply from Lorianze
We’re really sorry for the delay in delivering your order. We know how important it is to receive your jewelry on time, and we truly appreciate your patience. We're always working on improving our shipping times, and we’d love to make it up to you. If you have any concerns, please don’t hesitate to reach out to our support team—we’re here to help! 💖✨
The package took a while but once it…
The package took a while but once it came I immediately fell in love. I’m not really a girl who loves gold jewelry so I was hesitant to buy it, but once it came I loved it. I will most definitely be ordering and recommending to friends. Plus the necklaces look good against my shoulder blades 😜
5 March 2025
Unprompted review
Reply from Lorianze
Thank you so much for your lovely review! 💖 We’re thrilled to hear that our jewelry won you over, even as someone who wasn’t sure about gold at first! ✨ It makes us so happy to know you fell in love with your pieces, and we love that they look amazing on you! 😍 We truly appreciate your support and your recommendations—can’t wait to have you shop with us again! 💕
The jewelry was absolutely gorgeous
The jewelry was absolutely gorgeous, each piece that I received was more beautiful than the other. Being able to be a part of this wonderful brand is honestly a dream come true! I highly recommend checking them out🥰
4 March 2025
Unprompted review
Reply from Lorianze
Wow! Your kind words truly mean the world to us! 🥰✨ We're beyond grateful to have you as part of the Lorianze family. Knowing that you love each piece makes our hearts so full! Thank you for your support and for recommending us—it means everything. We can’t wait to continue bringing you more beautiful jewelry! 💖💎
Shipping took long but great product
Shipping took longer than expected and shipment tracking never worked. Other than that, I was pleasantly surprised by the quality of the jewelry!! It’s gorgeous and pieces I’ll wear daily!
28 February 2025
Unprompted review
Reply from Lorianze
Thank you for your honest feedback! 💖 We're so happy to hear that you love the quality of our jewelry and that they’ll be your go-to pieces! ✨ We sincerely apologize for the shipping delay and tracking issues—we understand how frustrating that can be. We're always working to improve our processes, and your feedback helps us do just that. We truly appreciate your support and look forward to serving you again! 💕😊
Reply from Lorianze
Thank you so much! 💖 We’re so grateful for your kind words. Our team truly loves what we do, and hearing this makes our day! ✨ We appreciate your support and can’t wait to serve you again! 😊
very easy website…
Very nice people and very easy website to uses. Only problem I have is that they don’t make bracelets and rings for people with xs wrists and fingers.
22 January 2025
Reply from Lorianze
Thank you so much for your kind words! 💖 We're thrilled to hear that you had a great experience with our team and found our website easy to use! ✨ We truly appreciate your feedback about bracelet and ring sizes—we’re always looking for ways to improve, and we’ll definitely take this into consideration for future collections. Your support means the world to us, and we hope to serve you again soon! 💕😊
Love my experience with lorianze…
Love my experience with lorianze official . Delivery was fast and efficient. The jewellery is absolute stunning
26 February 2025
Unprompted review
Reply from Lorianze
Thank you so much for your kind words! 💖 We're delighted to hear that you had a great experience with Lorianze and that your delivery was smooth and efficient. ✨ It makes us so happy to know you love our jewelry! We truly appreciate your support and can’t wait to serve you again. 💕😊
Great products and came after 2-4…
Great products and came after 2-4 weeks. Very trustworthy and nice people to work with!
25 February 2025
Unprompted review
Reply from Lorianze
Thank you so much for your kind review! 💖 We're thrilled to hear that you love our products and found us trustworthy to shop with. ✨ We truly appreciate your patience with shipping and your support means the world to us! Can’t wait to have you shop with us again. 😊💕
The pieces that I purchased are…
The pieces that I purchased are beautifully and uniquely made. Can't wait to style them. The communication and customer service was great!! Thanks Lorianze✨️
25 February 2025
Unprompted review
Reply from Lorianze
Thank you so much for your lovely review! ✨ We’re beyond happy to hear that you love your pieces and appreciate their unique beauty. We can’t wait for you to style them! 💖 It’s also wonderful to know that you had a great experience with our customer service—your support means everything to us! Enjoy your jewelry, and we look forward to serving you again! 😊💕
I really loved the jewelry pieces…
I really loved the jewelry pieces they’re chic elegant and minimalistic I’ve them very much can’t cwaig tk style them
23 February 2025
Unprompted review
Reply from Lorianze
Thank you so much for your kind words! 💖 We’re thrilled that you love your jewelry and appreciate the chic, elegant, and minimalistic design! ✨ We can’t wait for you to style them and make them your own. Your support means the world to us—enjoy your beautiful pieces! 😊💕
Reply from Lorianze
Thank you so much for your kind words! 💖 We're so happy to hear that you love your pieces and that they arrived quickly! ✨ Your support means the world to us, and we can’t wait to have you shop with us again! 😊💕
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.