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2.3

Poor

TrustScore 2.5 out of 5

17 reviews

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Rated 1 out of 5 stars

Well done L'Oréal

Well done L'Oréal, you have ruined your casting creme hair dye in one go. I have been using this product for years. Now it looks different, white instead of brown, and the results are poor. I now have to look for another brand.

11 April 2026
Unprompted review
Rated 3 out of 5 stars

Fraud with L'Oreal products because it is not sealed

I have been a loyal user of L'Oreal products and know the actual excellent quality of Inforcer Shampoo, but L'Oreal needs to seal the bottles in order to prevent them from being manipulated by dishonest retailers and also be careful regarding their business partners. Specifically, Beauty World- a horrible, irrespinsible retailer in UK. I bought it from Slough branch (Tesco building) and there is some random soap in it. The sales assistant opened 5 bottles in front of me, of what he did not have right, and then they sell these products to customers which turn hair in a terrible condition, dry, dull, as if washed with a washing-up liquid. Then don't respond to emails and when I got back to the shop they refused to refund, almost 30£ was wasted.
If I were a new customer, I'd think this shampoo is just rubbish and never buy again. This is what such dishonest retailers like Beauty World UK do to L'Oreal.

28 January 2026
Unprompted review
Rated 3 out of 5 stars

I’ve used L’Oréal products for years

I’ve used L’Oréal products for years — their shampoos, makeup, and skincare are easy to find and generally good quality for the price. However, lately I’ve noticed some inconsistency. A few of the newer products didn’t feel the same as before, especially the hair color — it left my hair drier than usual.

Customer service is okay but not great. When I reached out about an issue with a moisturizer, it took a while to get a reply, and the response felt pretty generic. I wish they paid more attention to loyal customers.

Overall, I still buy L’Oréal because some products really do work well, but the brand isn’t as reliable as it used to be. Decent, but room for improvement.

21 October 2025
Unprompted review
Rated 4 out of 5 stars

I have newly brought the Super Stay…

I have newly brought the Super Stay Vinyl Ink" Lip Colour from Maybelline, which it amazing to use because it feels so smooth when am applying on. My money didn't went to waste I love this products!!

5 June 2025
Unprompted review
Rated 2 out of 5 stars

Purchased Volume Million Lashes…

Purchased Volume Million Lashes Mascara and was initially very pleased so a few weeks later I purchased another as it was on special, that was a mistake as the first one started getting all messy on the outside and despite trying to clean it up it didn't help, so I started using the second one which again was great to start but this one did not get as messy but seemed to dry up, the first is now a little better than the second and both are only a few months old .... Honestly very dissapointed from such a well known expensive brand.

23 April 2025
Unprompted review
Rated 1 out of 5 stars

Elvive purple shampoo

On recommendation of a friend l bought Elvive purple shampoo last summer, BIG MISTAKE!!! my scalp is covered with contact dermatitis, I've tried all the usual steroid creams and lotions prescribed by my Doctor but as my hair was so long and thick,the meds couldn't penetrate through, so, l had 20ins cut off last week in the hope that the meds will work. Devastated is an understatement. I have used Elvive in the past so l didn't think a skin test was warranted, l will do in the future.

15 August 2024
Unprompted review
Rated 2 out of 5 stars

PROXXL MASCARA. messy

PROXXL MASCARA. Sticky smudges easily then difficult to wash off, have used L oreal Double Extension for year was great never smudged easily removed no rubbing required, why they have changed it ?

28 October 2023
Unprompted review
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