Lookiero UK Reviews 

I have been using lookiero for years. Every box has been amazing. I'm awful with clothes I buy things then try them on at home and don't like them or they don't suit me or I buy 2 of the same thing so always wear the same outfit. Lookiero has changed that. I've now loads of options, everything fits perfectly and if I've had to return anything they even provide the return bag. Amazing that a person who's never met me can choose my clothes better than I can. Thank you

Flexible as to when I need it and can afford it, not restricted to a set subscription. Excellent easy returns with no fee. Surprised at how well things fit, I am petite and most items have fit great, but still get some that are too long, but these get returned!

I love receiving my box of clothes it’s exciting to open it and try on the items
The checkout process is very easy and returns are simple to do

The clothes I receive are always great quality and always look good

Fault with a dress which I only noticed after purchasing. Still no response from Lookiero for 2 weeks following their initial acknowledgement….. Have always liked having this subscription which I have had for well over a year but customer service non-existent recently! Please respond to my email. I don’t want to have to cancel mine and my husbands subscriptions as I normally enjoy the service but I don’t know what else to do…

Can't fault the quality of the items been sent at all, amazing feel and the look great.

My ONLY concern is the price, for someone who doesn't spend money on clothes or like standing in clothes shops trying things on I feel proces if way to high for what I would pay but I guess it's different for each person..

I guess if you paid for high quality, you get high quality which is what you get here so I would imagine you would take extra care with these clothes.

Clothes choices did not feel personalised and were overpriced for what they were. I accepted two pieces but one needed to be returned due to needing a bigger size. They make you pay for that at the time you process the return which is fine only I am still waiting for any acknowledgment that the clothes have been returned. They use evri so says it all but it ought not to be my responsibility when I have an email confirming my return package has been collected. I raised it and was fobbed off initially. Then, when I challenged, I received a fraught response. I think it’s a con personally and anticipate them claiming never have to received the return soon enough.

I supposedly got a parcel when had cancelled it went to the post office which so didn’t pick up. They are asking for money for something i didn’t even pick up even though i sent them messages to show them! I did not pick up a box and keep the items if I did would have paid for them. They didn’t even give me a phone number I could discus this on. Now they are hounding me for money when I didn’t recieve the goods. Totally unacceptable.

A good experience just the sizes were not quite right. And I didn’t get the brands I asked for. Hopefully on the next box I will get the brands I wanted

Lovely clothes, great selection and have been building my capsule wardrobe

You offer you options that you would never even consider and then be surprised how amazing they look on you product quality is amazing. Every clothes is high quality and great price. Amazing choice for those who don't have time to spend walking around shops.

I am one of those people that find it very difficult to visualise how something will look on me and even sometimes I still can’t decide if colours match or compliment each other. This was the reason for me joining Lookiero and I haven’t looked back since! I have bought colours of clothing I would have never imagined would suit me and styles too that I wouldn’t have even bothered trying. I’m really happy with my personal stylist and she just seems to know what will suit me and look good. The more information and likes/dislikes you do on the app, the more they get to know your taste which makes their job much easier. Well done Lookiero, I’ll certainly be buying more ! 👍☺️

I love receiving a lookiero box every 2 months. I hate clothes shopping and never know what to choose so this is perfect for me. The returns are so easy as well.

Great options, regular check ins to see what I like. Very pleased

Im a busy mum of three and as much as i miss going cloths shopping with friends i just dont have the time. So its really nice to be able to have fun trying it all on at home and by the time the order comes you've forgotten what you selected so you get the excitement of “what am i going to receive.”

I have many nice items sent to me that i have purchased. There has been occasions where i havent liked some of the items but it is so simple to return them.
The price is mid range so quite affordable and items that would would not necessarily see in the high street

Signed up to receive 3 monthly personal shopper selection. First two boxes I was happy with the selection and service. Kept two items from the first box and three from the second box. The personal shopper fee came off the total cost of the items I decided to keep. Easy to return the other items in the prepaid envelope at a DPD drop off. The third box arrived with items that were too small despite my sizes being listed on my profile. When I emailed customer services and politely request they refund the personal shopper fee due to their error, they were most unhelpful. I wrote a stronger worded email and suggested again that they reconsider offering me the money back that I was charged for a personal shopper who failed to select my correct sizes. The answer was still no. Cancelled all future orders and will retract all the good things I've said about them! Bad service to good customer.

I loved this and it was good you could try on clothes and send back or keep and pay and then this time i was late but emailed them to explain and returned the full box I have emailed them now about 20 times they have received and still nothing back they dont answer all the emails and then it been the same thing

the company take notice of what you want and dont want.
although i have only had 1 order so far i must commend the service.
lets see whether my new instructions are followed... fingers crossed