Long Eaton Appliance Company Reviews 

1,022
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 417 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being incredibly helpful, knowledgeable, and friendly, offering excellent advice and guidance. The service, from sales to efficient delivery and installation, is frequently described as outstanding, with many appreciating the care taken. People are also very satisfied with the extensive range and quality of products, often finding competitive prices and great deals. However, some customers experienced issues with delivery, including significant delays, a lack of clear communication regarding delivery dates, and receiving damaged items.

What people talk about most

Staff

Customers had positive experiences with staff, consistently describing them as friendly, helpful, and... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting clear and polite communication... See more

Service

People report positive experiences with service, consistently highlighting the efficiency, friendliness, and... See more

Product

Customers consistently note positive experiences with product, often highlighting the extensive range of... See more

Price

Consumers find price to be positive, with many reviewers consistently reporting competitive pricing and good... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Not only did you give us a fantastic deal on our new Rangemaster your service was excellent. Gareth was so helpful and obliging in his detailed information re delivery etc. time scale and what was req... See more

Company replied

Rated 5 out of 5 stars

Long Eaton Appliances were freindly, efficient, extremely knowledgeable and swift to help us choose and fit our new refrigerator. Richard fitted the fridge and did a super job. We'll return for all o... See more

Rated 5 out of 5 stars

We recently bought an oven and a dishwasher from Long Eaton Appliances. They guided us thought the various products in their showroom, and found us two that were the most suitable for us. In both case... See more

Company replied

Rated 5 out of 5 stars

Everybody from Long Eaton Appliances from sales to delivery drivers were on point. Sales very knowledgeable about the products and 2 delivery drivers sent to bring the equipment in. Good competitive... See more

Company replied


Company details

  1. Appliance Store

Written by the company

We are a family owned appliance and kitchen company, located in the historic town of Long Eaton, Nottingham. We have been trading for over 25 years and in that time, we have amassed extensive knowledge on the large number of appliance brands and kitchens we sell. In addition to our product knowledge, we have many staff members who have been with us for 20+ years! This ensures you are engaging with dedicated experts. As well as being a large appliance seller, we also design and fit fully project managed kitchens. Our team works tirelessly to ensure our clients leave us feeling we have created their dream kitchen. We are also a certified Which Trusted Trader, meaning we are a trustworthy company you can rely on, giving our customers the reassurance that we have been endorsed by a highly respected consumer organisation.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically replies within 2 weeks

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4.9

All reviews

(1,022)

407 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service through out the whole…

Excellent service through out the whole purchase. From being helped and advised in the store to the freezer being delivered and explained on its arrival.

6 July 2026
Unprompted review
Long Eaton Appliance Company logo

Reply from Long Eaton Appliance Company

Thank you for taking the time to leave us such a lovely review, we're so pleased to hear you enjoyed our services.

Rated 5 out of 5 stars

Good Local Independant supplier

Good deal, Quick responses, Reliable delivery service

2 July 2026
Long Eaton Appliance Company logo

Reply from Long Eaton Appliance Company

Thank you for taking the time to leave us such a lovely review, we're so pleased to hear you enjoyed our services.

Rated 5 out of 5 stars

This was the third time i have used…

This was the third time i have used Long Eaton Appliance and as before they've been spot on from start to finish.Great advise in the showroom ,then a great job by Richard who installed the Fridge Freezer.

3 July 2026
Unprompted review
Long Eaton Appliance Company logo

Reply from Long Eaton Appliance Company

Thank you for taking the time to leave us such a lovely review, we're so pleased to hear you enjoyed our services.

Rated 5 out of 5 stars

Everybody from Long Eaton Appliances…

Everybody from Long Eaton Appliances from sales to delivery drivers were on point. Sales very knowledgeable about the products and 2 delivery drivers sent to bring the equipment in.
Good competitive prices that are priced matched.

21 May 2026
Long Eaton Appliance Company logo

Reply from Long Eaton Appliance Company

Thank you for taking the time to leave us such a lovely detailed review, we're so pleased to hear you enjoyed our services.

Rated 5 out of 5 stars

Ordered oven out of stock everywhere

Ordered oven out of stock everywhere, spoke with LE on phone, discussed delivery in a few week. The oven turned up 4 days later. Good job.

29 June 2026
Long Eaton Appliance Company logo

Reply from Long Eaton Appliance Company

Thank you for taking the time to leave us such a lovely review, we're so pleased to hear you enjoyed our services.

Rated 5 out of 5 stars

Delivery men are the best

Delivery men are the best. Delivered with care by Reg and Sean .A good selection of appliances. Friendly staff.

3 July 2026
Unprompted review
Long Eaton Appliance Company logo

Reply from Long Eaton Appliance Company

Thank you for taking the time to leave us such a lovely review, we're so pleased to hear you enjoyed our services.

Rated 5 out of 5 stars

Odering and delivery

Helpful personnel when ordering also when I had a problem on payment (not my fault) they helped me resolve the issue. Also the delivery guy was especially helpful as he had a difficult delivery because of a traffic issue in my vicinity. He also checked the merchandise fro any breakages before leaving there was no visible problems with delivery( X)
Thanks to all involved I will hopefully enjoy many meals in the near fure and beyond

2 July 2026
Long Eaton Appliance Company logo

Reply from Long Eaton Appliance Company

Thank you for taking the time to leave us such a lovely detailed review, we're so pleased to hear you enjoyed our services.

Rated 5 out of 5 stars

The easiest purchase made.

Not only did you give us a fantastic deal on our new Rangemaster your service was excellent. Gareth was so helpful and obliging in his detailed information re delivery etc. time scale and what was required from ourselves the whole process was just great.

20 May 2026
Long Eaton Appliance Company logo

Reply from Long Eaton Appliance Company

Thank you for taking the time to leave us such a lovely detailed review, we're so pleased to hear you enjoyed our services.

Rated 5 out of 5 stars

Brilliant company and very helpful

They were a brilliant company to deal with. From start to finish I had every help I needed. A would throughly use them again. Such a lovely company.

19 May 2026
Long Eaton Appliance Company logo

Reply from Long Eaton Appliance Company

Thank you for taking the time to leave us such a lovely review, we're so pleased to hear you enjoyed our services.

Rated 5 out of 5 stars

Good service.

Good service.

22 June 2026
Long Eaton Appliance Company logo

Reply from Long Eaton Appliance Company

Thank you for taking the time to leave us such a lovely review, we're so pleased to hear you enjoyed our services.

Rated 5 out of 5 stars

Excellent service

Excellent service again. We would definitely recommend Long Eaton Appliances to friends and family

3 July 2026
Long Eaton Appliance Company logo

Reply from Long Eaton Appliance Company

Thank you for taking the time to leave us such a lovely review, we're so pleased to hear you enjoyed our services.

Rated 5 out of 5 stars

Extremely helpful staff and reassured…

Extremely helpful staff and reassured that what I was ordering was right for my new kitchen.
Michael Killackey helped in particular.

29 May 2026
Long Eaton Appliance Company logo

Reply from Long Eaton Appliance Company

Thank you for taking the time to leave us such a lovely review, we're so pleased to hear you enjoyed our services.

Rated 5 out of 5 stars

First Class

First class customer service, first class fitting. A good all round first class company. Keep up the good work. Would definitely recommend you to others

18 June 2026
Long Eaton Appliance Company logo

Reply from Long Eaton Appliance Company

Thank you for taking the time to leave us such a lovely review, we're so pleased to hear you enjoyed our services.

Rated 5 out of 5 stars

Awesome company

Awesome company. Always go the extra mile. Thank you. James @Burton and Sherwood Euronics appliances Warsop

3 July 2026
Long Eaton Appliance Company logo

Reply from Long Eaton Appliance Company

Thank you for taking the time to leave us such a lovely review, we're so pleased to hear you enjoyed our services.

Rated 5 out of 5 stars

Very easy shopping

Very easy shopping. Just walk around the showroom and ask !

26 June 2026
Long Eaton Appliance Company logo

Reply from Long Eaton Appliance Company

Thank you for taking the time to leave us such a lovely review, we're so pleased to hear you enjoyed our services.

Rated 5 out of 5 stars

Clear sales talk

Clear sales talk, remedy anything that goes may go wrong

3 July 2026
Long Eaton Appliance Company logo

Reply from Long Eaton Appliance Company

Thank you for taking the time to leave us such a lovely review, we're so pleased to hear you enjoyed our services.

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