Lonestar of London Reviews 

147
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Purchased a boho lanyard as a gift and its lovely. Despite me putting the wrong delivery address on my order, a quick email and everything was sorted. Order process was easy, packaged lovely and deliv... See more

Rated 5 out of 5 stars

Well designed item, good quality. Like the forest green colour (Alya cross body) Delivered promptly and nicely packaged. Would like to see additional optional clip-on pouch to carry lipstick and keys... See more

Rated 4 out of 5 stars

Initially sent the wrong size case but an email to customer services sorted the issue and replacement sent super quick, sent back at own expense but a photo of the post office receipt meant I got refu... See more

Rated 5 out of 5 stars

Bought a gorgeous cross-body bag for work. I work in events and need access to my phone at all times. Great to be able to slot in a credit card or room key too. Design has been well thought o... See more

Company details

  1. Bags and Luggage Store

Written by the company

Lonestar of London offers you a range of cross body phone case bags, the perfect solution to a busy life. With the option to select from a range of bags and a variety of interchangeable straps, key rings and wristlets, you can define your own style. Practicality is not forgotten, with space for cards, cash and keys, simply pick up your bag and head out of the door to face your day. The epitome of ‘Style on the move’.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

147 reviews

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4.7

All reviews

(147)

26 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Faulty products

The packaging and overall order and delivery was excellent.
I have used the case for 2 holidays only and the strap keeps coming undone and the edge of the strap has come away and a buckle to fasten seems to have broke. I have emailed about these issues and have yet to receive a reply 5 days later.

10 June 2024
Lonestar of London logo

Reply from Lonestar of London

Hi Natalie. We are really sorry to hear that you haven't had a response. Could you kindly email annabel@lonestaroflondon.com and she will get back to you immediately with a resolution to any problems. Many thanks

Rated 5 out of 5 stars

Beautifully packaged

Beautifully packaged, high quality product and after a long time debating which one to choose I definitely picked the right company to go with .. I love it ♥️

17 July 2024

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