London Vaccination Clinic Reviews 

710
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, friendly, and knowledgeable during personal consultations. Many consumers highlight the extremely quick and efficient administration of vaccinations, noting that appointments are wonderfully smooth, well-organized, and entirely stress-free from beginning to end. Some people also felt that the online and email booking options were remarkably convenient to schedule around demanding daily workdays. Furthermore, reviewers consistently note that the welcoming clinic environment, clear professional guidance, and reassuring support made all of them feel completely comfortable and at ease throughout the entire process.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting fast, friendly, and professional... See more

Staff

Reviewers mention positive feedback about staff, consistently describing nurses and clinic team members as... See more

Booking process

Customers had positive experiences with booking process, frequently highlighting how quick and easy it is to... See more

User experience

Clients share positive opinions on user experience, describing the entire process as seamless, fast, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I visited the London Bridge clinic and the nurse was incredibly helpful and friendly. She explained clearly which vaccines I needed for my holiday and gave excellent advice on how I could stay safe wh... See more

Rated 5 out of 5 stars

The nurse probed my requirements for travel knowledgeably and gave me a comprehensive overview of my needs and options. The four vaccinations were administered quickly and without any pain. She was ve... See more

Rated 5 out of 5 stars

Quick and very friendly service. We made a mistake with the booking but the staff were very understanding and took care of it anyway. Much appreciated.

Company replied

Rated 5 out of 5 stars

Seriously easy to see if vaccines were available or not along with prices. Just as easy to book. I was able to book in for the following afternoon and Louise was lovely. Very friendly and helpful, che... See more


Company details

  1. Travel Clinic
  2. Medical Clinic

Written by the company

At our innovative company, we are driven by a team of specialised nurses who are passionate about travel health and wellness. With a commitment to delivering top-notch care and support, we offer a comprehensive range of services, including travel health promotion, expert advice, essential medications, and vaccinations. Our dedicated and friendly team operates from our four convenient London clinics, ensuring easy access to our services. We take pride in providing a full spectrum of travel vaccinations, including the vital Yellow Fever vaccine, catering to the unique needs of each traveler. As leaders in the field of travel medicine, our expertise extends beyond individual travelers to encompass businesses and other institutions. We offer up-to-date advice and unwavering support, enabling our clients to embark on their journeys with confidence and peace of mind. To complement our exceptional services, we also stock a wide array of travel essentials, ranging from first aid and sterile kits to highly effective insect repellents and mosquito nets. Whether it's for individuals or companies, we have everything you need to stay safe and healthy during your travels. Join countless satisfied customers who have entrusted us with their travel health needs. At London Vaccination Clinic, we are committed to delivering excellence in every aspect of our service, ensuring your travel experience is both enjoyable and safeguarded. Your well-being is our top priority.


Contact info

4.8

Excellent

TrustScore 5 out of 5

710 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.8

All reviews

(710)

44 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Holly was amazing

Holly was amazing! She took the time to go over everything with us, and she put my son right at ease. He was very nervous about getting a vaccine, but she could not have been more patient. I highly recommend!

24 February 2024
Unprompted review
London Vaccination Clinic logo

Reply from London Vaccination Clinic

Thank you so much for your positive review. We hope to welcome you back to the clinic in the future. I will pass your review onto Holly. Kind Regards Victoria Nurse Manager

Rated 5 out of 5 stars

Superb Service at High Street Kensington Branch

Superb service at the High Street Kensington Branch. Extremely knowledgeable, friendly, kind and nice nurse took care of all my jabs and anti malaria tablets. We even called my girlfriend to check on her requirements as she could not make the appointment. Nothing was too much trouble. Outstanding! Highly reocmmended

19 February 2024
Unprompted review
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Reply from London Vaccination Clinic

Thank you so much for your positive review. We hope to welcome you back to the clinic in the future. Kind Regards Victoria Nurse Manager

Rated 5 out of 5 stars

Great experience

The nurse was cheerful and knowledgeable, the service was fast and efficient.

19 February 2024
Unprompted review
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Reply from London Vaccination Clinic

Thank you so much for your positive review. We hope to welcome you back to the clinic in the future. Kind Regards Victoria Nurse Manager

Rated 5 out of 5 stars

Child vaccine

The service was excellent, and booking online was straightforward. They were extremely helpful in addressing all my questions and concerns. The nurse was not only friendly but also very thorough. I would highly recommend this service if you're seeking travel vaccinations.

17 February 2024
Unprompted review
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Reply from London Vaccination Clinic

Thank you so much for your positive review. We hope to welcome you back to the clinic in the future. Kind Regards Victoria Nurse Manager

Rated 5 out of 5 stars

MMR vaccines

my 12, 11 and 10 year old had their MMR vaccines administered here and it was a very pleasant experience because of the professional and kind staff member. Our appointment finished earlier than scheduled. Thank you for a great experience

16 February 2024
Unprompted review
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Reply from London Vaccination Clinic

Thank you so much for your positive review. We hope to welcome you back to the clinic in the future. Kind Regards Victoria Nurse Manager

Rated 5 out of 5 stars

Booked a vaccination travel check on…

Booked a vaccination travel check on the day and Nurse holly was amazing, really thorough and catered to all of my travel requirements. Very impressed with the service they have provided.

15 February 2024
Unprompted review
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Reply from London Vaccination Clinic

Thank you so much for your positive review. We hope to welcome you back to the clinic in the future. I will pass your review onto Holly. Kind Regards Victoria Nurse Manager

Rated 5 out of 5 stars

Straighforward and Quick

Really hassel free, super flexible with the timing for the appointment. During my appointment they went through my vaccines as well as everything that was required in detail but explained this clearly. It was really efficienct and they got back to me with my medical certificate on the same day which was great. Thank you!

14 February 2024
Unprompted review
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Reply from London Vaccination Clinic

Thank you so much for your positive review. We hope to welcome you back to the clinic in the future. Kind Regards Victoria Nurse Manager

Rated 5 out of 5 stars

Great service, would recommend

Easy to book and also change appointments. Very informative vaccination person who took my worries into consideration. Would recommend!

13 February 2024
Unprompted review
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Reply from London Vaccination Clinic

Thank you so much for your positive review. We hope to welcome you back to the clinic in the future. Kind Regards Victoria Nurse Manager

Rated 5 out of 5 stars

Very friendly and efficient.

10 February 2024
Unprompted review
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Reply from London Vaccination Clinic

Thank you so much for your positive review. We hope to welcome you back to the clinic in the future. Kind Regards Victoria Nurse Manager

Rated 5 out of 5 stars

Great experience

Great experience, very friendly and helpful, accommodating and made me feel at ease. Also great value for money when comparing with other vaccination companies. Would definitely recommend.

10 February 2024
Unprompted review
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Reply from London Vaccination Clinic

Thank you so much for your positive review. We hope to welcome you back to the clinic in the future. Kind Regards Victoria Nurse Manager

Rated 5 out of 5 stars

Really efficient service

I was really impressed with the experience. The person who saw me seemed super knowledgeable and was able to answer all my questions about what jabs I might need and any other concerns I had.

10 February 2024
Unprompted review
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Reply from London Vaccination Clinic

Thank you so much for your positive review. We hope to welcome you back to the clinic in the future. Kind Regards Victoria Nurse Manager

Rated 1 out of 5 stars

Such a waste of time

Such a waste of time. It is so expensive and they still charged me £20 for them to Google what shots I needed when I already knew what shots I needed. Nice person helping me but £250 for shots is crazy. Would be nice to know in advanced what you’re looking at cost wise rather than wasting both our times with coming in. Really do feel I should not have paid £20 for a consultation of info I already knew.

9 February 2024
Unprompted review
London Vaccination Clinic logo

Reply from London Vaccination Clinic

Thank you for sharing your experience with us. We sincerely apologise for any inconvenience or frustration caused during your recent visit.

Your feedback regarding the cost transparency and value of the service provided is genuinely appreciated, and we want to assure you that we take such comments seriously. We understand that knowing the cost in advance is essential for our customers to make informed decisions, and we apologise for any lack of clarity in this regard. We do advertise this on our website and display price lists in our clinics but we will look at how we can make this clearer for our patients.

Regarding the consultation fee, we regret that you felt it was not justified. Our nurses are highly trained travel health nurses and we need to conduct a thorough risk assessment to ensure we are advising you and vaccinating appropriately. I will investigate the use of google as this is not standard practice and our team do should not use this for recommendations. Rest assured, I will personally investigate the situation further to ensure that our team's practices align with our standards.

Please know that we are here to listen and address any further concerns you may have. If there's anything else we can do to assist you or if you have additional feedback, please don't hesitate to reach out to us directly via feedback@360health.co.uk


Warm regards,
Victoria Browne
Nurse Manager

Rated 5 out of 5 stars

Super friendly service, we’ll be back!

My wife and I saw Annie on Friday morning and she was super friendly, patient and helpful. She answered all our questions, checked our medicines for any gluten as my wife is coeliac and made the whole process seamless. Thank you so much Annie for your help!

9 February 2024
Unprompted review
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Reply from London Vaccination Clinic

Thank you so much for your positive review. We hope to welcome you back to the clinic in the future. I will pass your review onto Annie. Kind Regards Victoria Nurse Manager

Rated 5 out of 5 stars

On time

On time, knowledgeable and engaging. Very friendly and clearly expert

7 February 2024
Unprompted review
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Reply from London Vaccination Clinic

Thank you so much for the feedback. Pleasure to meet you both.

Rated 5 out of 5 stars

User-friendly service

Very attentive staff who spent time explaining everything and providing bespoke advice. Very easy to book and generally very happy with the experience.

5 February 2024
Unprompted review
London Vaccination Clinic logo

Reply from London Vaccination Clinic

Thank you so much for your positive review. We hope to welcome you back to the clinic in the future. Kind Regards Victoria Nurse Manager

Rated 5 out of 5 stars

Great service

Great service, easy to book online. Very help answering all my questions and queries as I have a long term health condition.
The nurse was very friendly and thorough, would definitely recommend if you’re looking for travel vaccinations or information regarding this as it’s very vague online.

2 February 2024
Unprompted review
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Reply from London Vaccination Clinic

Thank you so much for your positive review. We hope to welcome you back to the clinic in the future. Kind Regards Victoria Nurse Manager

Rated 5 out of 5 stars

Very friendly nurse

Very friendly nurse, I did not feel a thing! gave me great advice.

1 February 2024
Unprompted review
London Vaccination Clinic logo

Reply from London Vaccination Clinic

Thank you so much for your positive review. We hope to welcome you back to the clinic in the future. Kind Regards Victoria Nurse Manager

Rated 5 out of 5 stars

Very professional

Very professional, friendly and on time. Very helpful advice and thorough, no rush.

22 January 2024
Unprompted review
London Vaccination Clinic logo

Reply from London Vaccination Clinic

Thank you so much for your positive review. We hope to welcome you back to the clinic in the future. Kind Regards Victoria Nurse Manager

Rated 5 out of 5 stars

Fantastic service

Fantastic service

29 January 2024
Unprompted review
London Vaccination Clinic logo

Reply from London Vaccination Clinic

Thank you so much for your positive review. We hope to welcome you back to the clinic in the future. Kind Regards Victoria Nurse Manager

Rated 5 out of 5 stars

Took my 3 year old son for a travel…

Took my 3 year old son for a travel vaccination my son is autistic. And the nurse was amazing with him can’t recommend enough

29 January 2024
Unprompted review
London Vaccination Clinic logo

Reply from London Vaccination Clinic

Thank you so much for your positive review. We hope to welcome you back to the clinic in the future. Kind Regards Victoria Nurse Manager

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