Great team service started with Laura’s help with a speedy turnaround on our quote, the stock team presenting the products to our client to view, and then Jamie doing everything possible to get the pr... See more
Company replied
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Very helpful when we visited the showroom, advising us what product would best suit our needs. Flexible when we changed our minds re delivery/collection. A very professional company and we are del... See more
Company replied
I had an excellent product (massive 120cm by 120cm tiles) at a good price, and when there was a damaged tile (assume during delivery process) there was absolutely no quibbling, they asked to see a pho... See more
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After searching tile and paving suppliers in MK I found an absolute gem at London Stone Denbigh Hall, Bletchley. The showroom was really well laid out and has a sample bar too. But the service was t... See more
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Company details
- Paving Materials Supplier
- Landscaping Supply Store
- Natural Stone Supplier
- Patio Enclosure Supplier
- Stone Supplier
Written by the company
Established in 2005, family-run London Stone is an award-winning company supplying paving materials across the UK. Experts in natural stone, porcelain and clay paving, we also specialise in composite decking and cladding, including our own exclusive ranges. Our Bespoke Stone Centre is on hand for special orders and a pre-sealing service. Many of our products have featured in show gardens at prestigious events, such as the RHS Chelsea Flower Show and RHS Hampton Court. As well as a wide range of paving, decking and cladding, curated for both traditional and contemporary settings, we supply versatile metal pergolas and our own range of Corten Steel planters. London Stone is renowned for excellent customer service and our showrooms offer a relaxed experience, where we believe in letting our materials speak for themselves. You won’t experience a hard-sell at London Stone; you will find expert help and advice if you need it, paving samples to take home, and complimentary refreshments in a space designed to make your visit enjoyable and stress-free. We offer FREE nationwide delivery on orders over £750 + VAT (terms apply), with next-day delivery often available. All our porcelain paving comes with a FREE 10-Year Homeowner’s Guarantee.
Written by the company
- About us
- London Stone stocks some of the largest ranges of natural stone slabs, porcelain paving and clay pavers in the country. Market leaders in landscaping products, we offer in-house Bespoke Stone and pre-sealing services, as well as complementary garden products, such as metal pergolas and Corten Steel garden planters.
- Outstanding customer service
- At our showrooms around the country, online and on the phone, you’ll find trained, knowledgeable staff ready to go the extra mile. We are committed to providing outstanding customer service and giving an unparalleled customer experience.
- Come and see us
- Our inspirational showrooms are open 08.30 -17.00 and phonelines 07.00 -17.00, Monday to Saturday. We are closed on Sundays and Bank Holidays. Our website is always open, with live stock levels displayed.
- Reasons to use London Stone
- High-quality products | Prices for every budget | High stock levels | Split packs - only order what you need | Renowned for our wide range of colours and styles | Matching steps and coping for every paving product | Bespoke cutting service | Next-day delivery | Ethical sourcing policy | Commitment to outstanding customer service | Friendly, helpful and knowledgeable staff | No-quibble returns (*T&Cs apply).
Free Nationwide Delivery
On all orders over £750 + VAT
*Exclusions apply, please contact us for further details
Contact info
Sutton Lane, SL3 8AH, Slough, United Kingdom
- 01753 212950
- info@londonstone.co.uk
- londonstone.co.uk
4.6
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Great product and impressive customer service
I really like the product, one tile arrived damaged on a corner and customer service was excellent. They organised a replacement straight away and it was delivered as promised in time for my project to be finished on time. Very good service.
10 October 2025
Reply from London Stone
Hi,
Thanks for the great feedback and 5-star review.
Sorry one tile arrived damaged, but I’m glad the replacement was sorted quickly and didn’t hold up your project.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Their samples a great start of the experience!
The samples received are beautifully packed. The TM stone looks amazing.
7 October 2025
Reply from London Stone
Hi Fleur,
Thank you for the lovely 5-star review.
Really glad you liked the samples and how they came, and that the product has made such a good first impression.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Always a great service from nick and…
Always a great service from nick and the bristol branch, quick easy and 100% reliable every time!
3 October 2025
Reply from London Stone
Hi,
Thanks for the 5-star review.
Great to hear Nick and the Bristol team are consistently providing the reliable service you’ve come to expect.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Reply from London Stone
Good afternoon Joanna,
My sincerest apologies for the issue you have had receiving your samples.
I am aware that you have had a discussion with Alin today and he has organised a replacement order to be delivered to you for Monday.
Please do let us know if there is any further issues with receiving these samples or if you have any further questions or queries about the materials.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Just starting laying the klanda grey…
Just starting laying the klanda grey porcelain paving. The quality is outstanding. Super happy with the purchase with a happy customer to suit.
Thank you London stone.
9 October 2025
Reply from London Stone
Hi David,
Thank you for the 5-star review.
Great to hear you’re pleased with your porcelain and that it’s looking great already! We hope your project turns out just as you envisioned. Let us know if we can assist
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Reply from London Stone
Hi Michelle,
Thank you for the 5-star review.
We’re delighted you’re happy with the sandstone and that delivery went smoothly. Thanks for choosing London Stone!
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Excellent service end to end highly…
Excellent service end to end highly recommend . Sales and Yard staff brilliant
4 October 2025
Reply from London Stone
Thank you for the great 5-star review.
Fantastic to hear you were pleased with both our sales and yard teams, and we’ll make sure your feedback is passed on to them.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Perfect delivery even though very…
Perfect delivery even though very awkward, price was good and service very prompt!
A good company to deal with
3 October 2025
Reply from London Stone
Hi Dave,
Thanks for the 5-star review.
Really pleased everything went smoothly despite the tricky delivery, and it's great to know you were happy with the price and service too. Please let us know if we can help further.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Reply from London Stone
Hi Daz,
Thank you for the 5-star review.
Great to hear you rate us so highly — we really appreciate your support.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
London Stone is 10/10 🌟
London Stone is 10/10 🌟
After visiting the Colnbrook showroom we were blown away with the choice of slabs. All laid out in different styles to give an idea of what we wanted. A special mention to Hazel whose knowledge was incredible and her passion for design shone through. She understood our concept and we decided to go for the Golden Stone Porcelain for our courtyard garden. We took some samples and have also decided on some London clay pavers.
Thank you Hazel for your 5 star service 🌟
11 October 2025
Unprompted review
Reply from London Stone
Hi Emma,
Thank you for the amazing 5-star review.
We’re so pleased you enjoyed your visit to one of our showrooms, and that Hazel was able to help you choose the perfect porcelain and pavers. She’ll be thrilled to hear your kind words!
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Reply from London Stone
Hi Joanne,
Thanks for the 5-star review.
Great to hear you found the process easy and straightforward — that’s exactly what we aim for.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Great service as usual.
29 September 2025
Reply from London Stone
Hi,
Thank you for the great feedback.
Always a pleasure to hear from repeat customers — glad you were happy with the service once again.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Very helpful & knowledgeable…
Very helpful & knowledgeable staff-happy to spend time with you helping to choose right items & give advice..
Products good quality. Only downside is high delivery cost for small amounts
14 October 2025
Unprompted review
Reply from London Stone
Hi Sarah,
Thank you for the 5-star review. Great to hear the team in Kent were so helpful and that you’re pleased with the quality of our products.
We appreciate your feedback on delivery costs, and we’ll keep this in mind as we continue reviewing our delivery options.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Knowledgeable fast response to my needs…
Knowledgeable fast response to my needs and excellent delivery and product
25 September 2025
Reply from London Stone
Hi Stevan,
Thank you for the 5-star review. Great to hear our team could help with your requirements and that everything was delivered on point.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Not great tbh,i been last week in…
Not great tbh,i been last week in langley distributing yard to buy some materials but when I gave my company details they said you don't have an account.
I had account with London stone for years but suddenly my account didn't exist anymore and ended up paying more then I should
23 September 2025
Reply from London Stone
Good afternoon Simon,
Thank you for taking the time to leave us your review and also taking my call today.
My apologies for the issue where our colleague was unable to find your account on our system, as explained on our call, we have changed systems this year and that has caused some confusion on where some accounts are stored.
I have now rectified this for your account so it shows in the correct place, I have also sent you an email about the trade accounts and a password reset email to enable you to log in to your account on our website.
lastly, I have refunded you the cost difference between the order you had placed and the discount cost you missed out on with that order.
My apologies again for the issues you have had with account, these have now been amended and rectified.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Great service and great product…
Great service and great product .Customer service is really good
26 September 2025
Reply from London Stone
Hi,
Thanks for the 5-star review. We’re really pleased you’re happy with the service and products — great to know the team made it a smooth experience.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
They get the order to you quickly
Very efficient and the order came extremely quick.
25 September 2025
Reply from London Stone
Hi,
Thanks for the review. Really pleased to hear your order was processed quickly and efficiently. We appreciate the feedback.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Excellent quality and service
The process of finding, ordering and delivering was incredibly easy. I visited their showroom in Kent where there was a great variety of quality finishes to choose from. A couple of days later I phoned in to make the order and set a delivery date. Everything went smoothly, the delivery driver was very helpful and the stone looks wonderful.
17 September 2025
Reply from London Stone
Hi Suzanne,
Thank you for your detailed review. We’re so glad everything went smoothly from showroom visit to delivery, and that you’re happy with your stone.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Used a few times now and they always…
Used a few times now and they always offer good products at good prices.
12 August 2025
Reply from London Stone
Hi Doug,
Thanks for the 5-star review and for choosing us again. Great to know you continue to be happy with our products and prices.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Reply from London Stone
Hi Malcolm,
Thanks for the 5-star review. Great to hear everything arrived as promised and that you were pleased with the quality.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
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