I purchased a old phone from Londonmagicstore. On inspection the phone was in a next to new condition, no scratches on screen or back. I needed to contact the company to iron out a slight issue and th... See more
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Company details
Written by the company
We are one of the leading retailers of consumer electronics and gadgets accessories in the world. We work with all the leading manufacturers and distributors to ensure we bring you the best and latest products.
Contact info
Unit 4 Thurrock Commercial Centre, Juliette Way, Purfleet, RM15 4YA, Essex, United Kingdom
- 01708 252272
- contact@londonmagicstore.co.uk
- londonmagicstore.co.uk
Replied to 25% of negative reviews
Typically replies within 24 hours
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Mistakes happen now and again
Mistakes happen now and again. What defines the best businesses is how they deal with them. Londonmagic couldn't have done more to sort out my problems. First rate customer service. I would highly recommend them and will certainly look to use them in the future.
AVOID !!!
Product not delivered /no customer support/don’t return calls or emails avoid this company at all costs
Very good customer service
Very good customer service! I ordered on ebay samsung watch and came with a problem on the screen, and I replied back to customer service which resolved my issue in no time by sending me a replacement. I am happy with this purchase.
Just Great Service
I purchased a re-conditioned iPad from Londonmagicstore. I had a problem with it (probably of my own making)! On contacting the team at Londonmagicstore they sprang into action. Problem sorted. Can I say the professionalism and quick response was so much appreciated. Thank you for delivering exceptional service and your commitment to excellent customer satisfaction is truly commendable. Thank you.
Amazing customer service
Amazing customer service - especially these days, where it's usually "we've got your money, so not going to respond to any emails" which makes a very pleasant change! A delight to deal with!
I had a few issues - all of my own making, I must add! - but their customer service is second to none! Speedy replies and very willing to help me get to a HIGHLY SATISFACTORY resolution.
I can highly this company and their staff - would definitely use again when the need arises :-)
Had a great experience with these had…
Had a great experience with these had my product delivered within 2 days , my girl is happy with it , will definitely use these again ….
Truly Magic
Purchased a battery and on arrival it was the wrong one, my fault by the way, anyway contacted the London magic store, and my god what a service, they went out and got the right battery for my phone as they didn't stock it, and it has arrived in less than 24hrs, honestly it company's like this that really show the true back bone of our country, above and beyond, thank you again the London Magic Store, all I can say is they really do ! do MAGIC.
Great company to buy from
I purchased a old phone from Londonmagicstore. On inspection the phone was in a next to new condition, no scratches on screen or back. I needed to contact the company to iron out a slight issue and they responded very quickly and left me a very happy customer.
Thanks Londonmagicstore
Very happy about my Apple Watch and i ipad. Thanks for the good products and good service
Good Experience
I bought an iPhone 14 pro max. Very nice condition and good customer service.
Recent review update
I recently wrote a review of this company giving a 1 star and reasons why. I am delighted to be able to change my rating to 5 star as the company reached out to me immediately and resolved the issue. I was so impressed with the customer service I received which was unexpected but credit where credit is due, the were prompt and courteous. In light of that I would definitely shop in this store again.
Great store
Great store! Delivery was very fast and iPhone i purchased was pristine. Will be coming back for my other tech purchases
Buy with confidence
Amazing service, bought 2 iPads for my boys both iPads started having battery problems i contacted seller and they dealt with it so quickly and replaced my iPads not only that they upgraded them for us so I didn’t have to wait for repairs… amazing service nothing was too much. I will definitely buy from here again
wow!
I recently bought a watch.The watch arrived quickly with great packaging. Product quality is impressive — exactly as described.
Excellent service by London Magic
Excellent service by London Magic. The phone we received is in working order. Would use the company in the future
I bought couple of gadgets from them.
I bought couple of gadgets from them.
Products was as good as the described.
Top notch customers services.
Thank for such quick service and top…
Thank for such quick service and top communications. I was informed and upto date with my order. Arrived as described.
Received my order very next day
Received my order very next day. Came boxed with accessories. My iPhone 13 was brand new sealed as described. My son love it.
Will galdly deal with this company…
Will galdly deal with this company again. More than fair and they have gone more than the extra mile to sort out the issue I had. Makes a change to have a company who listens, understands and immediately sorted out the issue. Cannot praise LondonMagic enough. Thank you again .
Paid for a Samsung watch via wowcher…
Paid for a Samsung watch via wowcher and it was delivered very next day. Exactly as described. Come boxed with charger.
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