London House Exchange (formerly Property Partner) Reviews 

Seemed to work smoothly, no complaints.

My whole experience of investing in property partner for several years has been one of things going from bad to worse. The site has gone from appealing to small investors to targeting larger investors and returns have been awful.

Good clear platform
Easy to use
Good investments
Been with them for years
Never had a issue
Keep up the good work

Investments on property partner have consistently fallen in value even as markets have consistently risen over the past few years.

Received a good service and the dashboard is very helpful and accessible.

Agree totally with SS below and other similar reviews. In a red hot property market have just managed to realise an overall loss on one property held for 5 years of 22% on exit. My own property portfolio has gone up by around 20%, without even factoring in the income received. Seems to be run by people who know nothing about property. Avoid at all costs.

I have used Property Partner for over 5 years. It's a great way to invest in the UK residential property market. It's easy to spread your money over several properties located around the UK.

Alongside an investment return, the best thing is communication - regular updates on individual investments, as well as overall portfolio summaries keep me well informed on what is happening with my investment.

You have to give it to PP.

In a housing market that has been relentlessly on the up over the past few years, they've managed to carve a path downwards.

I'll give a clear example with displays this.

They use two indexes to show performance, one the "Independent Share Valuation Index" (based on valuation by RICS surveyors who have consistently returned valuations that were not even close to being matched when the property was put on sale) and the second is the "PPX Share Trading Index" (based on actual shares traded on their resale market, so closer to reality).

In Jan 2019, the Independent valuation index was 105 and PPX was 99.

In Jan 2022 (3 years later, in a market with national average house prices having risen about 20% in that period), the Ind index is at 87 and the PPX is at 78.

So they've managed to lose about 20% in property value over that period. It is remarkable when you think of it.

And the gap between the so-called "independent" valuation index and the actual index (by real people buying and selling shares) has further increased.

My own small brick-and-mortar portfolio, otoh, has gone up significantly in the same period.

Hard to exit. The 5 year exit date on my investment was October 2020. PP at that point had ‘paused’ all 5 year exit proceedings because of covid. In June 2021 we finally we able to vote to sell the property. However it then transpires that ‘the tenants were abroad over the Summer and couldn’t be contacted, so it was not possible to access the property’. As such, 6 months after voting to sell, it has only recently been marketed for sale.

Shoddy practices, terrible communication. Avoid.

6yrs and nearly 10% down. Who new property was such a bad asset class.... .well its not, but the charges and voids on the property (in London) are killing the returns. I make more on Premium Bonds!

Sorry Property Partner, I'm out.

Great idea, poor execution. Property prices have risen over the last 5 years and yet properties are sold at a loss!

The idea of turning houses and flats into tradable shares is a great idea, but Propertypartner has not executed this well. I have been using the platform for well over 5 years.
The main issue is that the system of how share holders can exit after 5 years of holding shares is very broken, many properties are forced to be sold at a huge loss (upwards of 20%), because even if a small minority of shareholders vote to sell (say 10% of them), often the properties still have to be sold, so the majority wish is not respected.
I'd say that this is a platform that is very reasonable if the market is good, but don't expect long term investment in properties through this platform, and chances are every time there's a down turn in the market you'll be forced to sell at a loss.
Very disappointed after all these years.

Only reinvesting dividends, PP are still unwilling to be transparent about the future. "But the pandemic" is no longer an excuse, we're 20 months into it and PP are still hiding behind their March 2020 decisions (removing rent payments to shareholders - whilst still charging account fee's, some have been reinstated, but others have not with no news on when that will happen). When questioned they say they "don't give information to individual customers".. which we all know is a cop out.

Their behaviour has caused their market to continuously fall over the last few years, guaranteeing that investors get less back than they put in.

Absolutely useless. Good lesson learned and I'm glad I invested the bulk of my savings in traditional methods rather than with these amateurs.

I've had money in property partner since 2017, they increased their fees, punishing smaller investors and crashing most share prices as people tried to get out. They've recently changed their fees but the damage is already done for me.

I can't invest with a company that I can't trust.

Very easy, very reliable, very happy, keep up the good work.

I found it difficult to remind myself how to buy more shares, but it is easy once you find the right link.

My holding is now worth far less than I paid in, but that's investing for you: you hope that long-term you will get a return on your investment.

User friendly, straight to the point, delivers.