London Caviar Company Reviews 199

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Very good idea to offer three 30 gramme different types for comparison. Royal Imperial came last in our tasting, though good, with Oscietra and Baerli equally best and excellent. You really owe m... See more

Rated 5 out of 5 stars

Caviar was delicious. The company contacted me by phone about potential delivery delays outwith their control due to the Christmas post and we discussed options. Very impressed by this level of cust... See more

Rated 5 out of 5 stars

Just received some Baerii cavier (4th May 2023) Best before date was 3rd of April 2023. Discuss! Further to my original review, Thomas, the owner rang me to explain how they only ship direct to... See more

Company replied

Rated 5 out of 5 stars

The produce from Bucks Fish is always top quality and having just placed an order online with Bucks Caviar the same can be said of not only the produce but the excellent service. Caviar was shipped pr... See more

Company replied

Company details

  1. Food Products Supplier

Written by the company

Welcome to London Caviar, an avant-garde enterprise founded in 2021 by three passionate connoisseurs with a vision to transform the traditionally exclusive and costly world of caviar. Our mission is to make the luxury of sustainable caviar, including Beluga, Oscietra, and Baerii, accessible to everyone. We are committed to providing premium quality while protecting the environment through sustainable sourcing practices.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

199 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Caviar was delicious

Caviar was delicious. The company contacted me by phone about potential delivery delays outwith their control due to the Christmas post and we discussed options. Very impressed by this level of customer service.
The package arrived packed with ice and fresh.
Very happy

22 December 2025
Rated 5 out of 5 stars

Excellent Customer Service

After a hiccup on delivery caused by Royal Mail and not LCC the issue was quickly resolved with excellent customer service. The caviar was beautifully packaged and very much looking forward to canapés at Xmas

26 November 2025
Rated 5 out of 5 stars

Speedy delivery

Speedy delivery - which was key for me after being let down by another supplier. Good range at a good price.

9 October 2025
Rated 3 out of 5 stars

Without warning, it arrived - nobody home !!

I did not get any warning of the pending delivery. I just got the news after delivery, and as such, we could not get a neighbour to take it in and put it in the fridge. Thus, it was left out all day, was still cool (just) by the time my mate got home and took it in immediately. SMS and e-mail might help, but also a message that it was out for delivery would be enormously helpful.

25 September 2025
London Caviar Company logo

Reply from London Caviar Company

Hi,

Thank you for taking the time to share your feedback. We’re always looking for ways to improve our service, and we’ve now introduced SMS delivery notifications through our partner DPD to provide more timely updates.

Please note that dispatch emails with tracking details are still sent automatically — though on occasion they may land in junk folders.

We’re glad to hear your caviar arrived in good condition and hope you’ll enjoy ordering from us again with this improved system in place.

Best regards,
The London Caviar Team

Rated 5 out of 5 stars

Baerii Caviar

This was my very first purchase from the London Caviar Company, and I couldn’t be happier. I chose the Baerii Caviar, and the taste was absolutely delightful—subtle, smooth, and refined. It even brought back fond memories of my childhood experiences with caviar. While this time I ordered it mainly for health and dietary reasons, it turned out to be such a wonderful treat.

The caviar arrived beautifully wrapped, wonderfully fresh, and I have to admit, the can didn’t last more than an hour in the fridge!

A big thank you to both the London Caviar Company and the courier team for such fantastic service.

8 September 2025

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