LondonBlackTaxi.co.uk Reviews 

158
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

So glad we took the advice from the hotel front desk and used the QR code to book a London Black Taxi to get us to the airport. Leigh was spot on time, professional, friendly, great conversationalist... See more

Rated 5 out of 5 stars

Leigh was early which was fantastic, he was very pleasant and was a great conversationalist. He was mindful of the time and traffic and we arrived at Heathrow well before we expected. Lovely bloke,... See more

Rated 5 out of 5 stars

I always use LondonBlackTaxi.co.uk when booking airport cars for my boss. Their communication is fast and efficient and they are always so reliable and friendly - I would recommend them to anyone!

Rated 5 out of 5 stars

As a small US based travel agency we routinely use LBT for clients arrivals and departures. Not only are they professional but they make the booking and payment process for us to bundle clients packa... See more

Company details

  1. Taxi Service

Written by the company

PLEASE DO NOT LEAVE A REVIEW UNLESS YOU BOOKED THROUGH OUR WEBSITE WE ARE NOT THE GOVERNING BODY OF ALL TAXIS IN LONDON, CONTACT TRANSPORT FOR LONDON Whether you require our taxis for Airport or Cruise transfers, Filming, Tours in and around London, Corporate Event or Wait and Return, we offer style and comfort during your journey. We offer three types of iconic London Black Taxis: TXE: Electric, six seats, air conditioning, with a panoramic glass roof to ensure you see all the sights London has to offer and the Mercedes Vito: six seats and air conditioning TX4: Traditional looking old style black cabs, five seats MERCEDES VITO :six seats air con and spacious


Contact info

4.8

Excellent

TrustScore 5 out of 5

158 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(158)

24 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service!

Used this service this morning to get to the airport. Leigh was early but happy to wait. Such a pleasant relaxed trip. Helpful with luggage and chatty. Highly recommended.

2 July 2026
Unprompted review
Rated 5 out of 5 stars

Leigh was fantastic!

Leigh was early which was fantastic, he was very pleasant and was a great conversationalist. He was mindful of the time and traffic and we arrived at Heathrow well before we expected.
Lovely bloke, great service, clean cab.
I highly recommend Leigh and his company👌🏻👌🏻

2 July 2026
Unprompted review
Rated 5 out of 5 stars

what a treat for us!

what a treat for us! Leigh was knowledgeable and courteous. Answering all of our questions with humor and grace. The taxi is clean... very clean! Booking was easy. He was even early. Do yourself a favor and book with Leigh!

1 July 2026
Unprompted review
Rated 5 out of 5 stars

So glad we took the advice from the…

So glad we took the advice from the hotel front desk and used the QR code to book a London Black Taxi to get us to the airport. Leigh was spot on time, professional, friendly, great conversationalist, and the price was competitive with all other options. Not mention we had tons of luggage which fit with ease and left us plenty of room. We had air conditioning and a sun roof to sight see as well. 5 stars all the way!

1 July 2026
Unprompted review
Rated 5 out of 5 stars

Best taxi service ever!!!

Best taxi service ever!!!! When we arrived in London.i called for a taxi. No one wanted to help us because they told us our hotel was very close to the train station. It was unusually hot. I happen to reach Leigh. He was already at home but left his house to come pick us up. He is a number one top-notch Taxi Service. Thank you.

26 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent transfer service

Excellent transfer service!
The drivers are always punctual, professional, and very friendly. The rides are comfortable and everything goes smoothly. Highly recommended!

29 June 2026
Unprompted review
Rated 5 out of 5 stars

Leigh was fantastic😀

Leigh was fantastic😀
Calm, reassuring and got me from Heathrow to Gatwick and did all he could to make sure I did not miss my flight.

25 June 2026
Unprompted review
Rated 5 out of 5 stars

The trip was from Kensington to Gatwick…

The trip was from Kensington to Gatwick airport on 21st of June 2026 and we had 2 large and heavy cases which had to lifted out of a basement apartment. However the driver was only too happy to perform this task which was most appreciated. The driver was very polite and conversational which made the long trip enjoyable.

26 June 2026
Unprompted review
Rated 5 out of 5 stars

As a small US based travel agency we…

As a small US based travel agency we routinely use LBT for clients arrivals and departures. Not only are they professional but they make the booking and payment process for us to bundle clients packages seamless. They arrive on time and our clients love the trad black taxi experience. We will continue to use for our clients needs. Thank you!

15 June 2026
Unprompted review
Rated 5 out of 5 stars

I use Leigh’s Black cab service when I…

I use Leigh’s Black cab service when I fly in to London . I get picked up from Heathrow by him or one of his colleagues. Always on time and always with a smile. It is wonderful to have such good service after a 14 hour flight! Thank you Leigh!

15 October 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look