Lola's - Lola's Westfield Stratford Reviews 

730
•
TrustScore 4.5 out of 5

4.7

Ground Floor, Statford Westfield, E20 1EJ London, GB

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Rated 4 out of 5 stars

I went to Lola’s today to try their new inventions. Brought a chocolate chip cookie, crispy cookie, cinnamon roll and tropical cake. Everything tasted amazing. I will definitely be trying them again.... See more

Rated 5 out of 5 stars

Great team, and the new test kitchen items were truly awesome - The best thing I tried was the everything bagel scroll, which was lovely, cheesy, and savory. Lola's is always the stop for birthday... See more

Rated 5 out of 5 stars

We love Lola's cupcake. We ordered for the second time now Red velvet cake for my daughter birthday and we always buy cupcake as well when we around. They are delicious

Rated 5 out of 5 stars

Excellent (chunky!) chocolate chip cookie Nice people at the counter Lovely experience I will choose Lola ´ s from now


Company details

  1. Cake Shop
  2. also in
  3. Bakery
  4. Cupcake Shop
  5. Online Food Ordering Service
  6. Take Away Service
  7. Wedding Bakery

About Lola's - Lola's Westfield Stratford

Written by the company

Shop Cakes Shop Cupcakes Shop Brownies Nationwide Delivery Contact Us Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London! Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today. We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem! Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.

Lola's - Let's Celebrate !

Written by the company

Hand baking delicious cupcakes & cakes since 2006
Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you

Our Promise

Finest ingredients, passionate bakers, handcrafted cupcakes.

Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's, so please get in touch if you have any concerns or recommendations.

Contact info

  • Ground Floor, Statford Westfield, E20 1EJ, London, United Kingdom

  • +447852 646 119

4.7

Excellent

TrustScore 4.5 out of 5

730 reviews

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4.7

All reviews

(730)

5,774 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

It was easy to order, the cake was ready in time and it looked exactly as in the picture. The whole family loved it. The box is great, high quality and easy to transport the cake and take it out.

23 October 2026
Rated 5 out of 5 stars

We love Lola's cupcake

We love Lola's cupcake. We ordered for the second time now Red velvet cake for my daughter birthday and we always buy cupcake as well when we around. They are delicious

21 October 2026
Rated 4 out of 5 stars

Lolas Test Kitchen…

I went to Lola’s today to try their new inventions. Brought a chocolate chip cookie, crispy cookie, cinnamon roll and tropical cake. Everything tasted amazing. I will definitely be trying them again. Love that their making new inventions and not just cake.

29 October 2026
Unprompted review
Rated 5 out of 5 stars

I was in Westfield by chance when I…

I was in Westfield by chance when I head to Lola’s and had cinnamon bun and though I’m fussy when it comes to treat. It was surprisingly the best cinnamon bun I ever had. Will definitely have again

26 October 2026
Unprompted review
Rated 5 out of 5 stars

Great team in stratford

Great team, and the new test kitchen items were truly awesome - The best thing I tried was the everything bagel scroll, which was lovely, cheesy, and savory.

Lola's is always the stop for birthdays, and some of the test kitchen items are going to be epic on the savory side!

26 October 2026
Unprompted review
Rated 5 out of 5 stars

The best cakes are Lola’s !!!!

Lola’s cakes are delicious and my family love getting these cakes for their birthday.

My review is long but I like to give a good review if I’m happy with a company

There cakes are always fresh and light and fluffy so they never last a week in my house!!

The packaging is beautiful and protects the cake especially the 20 year anniversary images it’s sad to recycle them !!

I was unable to collect on the day so called customer services they were very friendly and held my cake until the next day.

The staff when collecting are friendly and polite or if receive a delivery

I have earned loyalty points but I only wished the points did not run out so quickly as I only buy cakes when it’s a birthday so not very often

i would say while the cupcakes are delicious sometimes the icing on the cupcakes can be very thick but maybe that’s just my personal preference.

i also wish i could personalise the toppings on the cakes as some of the cakes have toppings that my family would not eat so I wish I could have the option to add a different topping instead.

But hands down they are the most delicious cakes and my family LOVE these cakes I hope they bring out more cake flavours soon Yum !! 😋

14 October 2026
Rated 5 out of 5 stars

Taste amazing

Taste amazing. I ordered birthday cake for my daughter. The taste was amazing,It was very well presented at collection from Stratford.

11 October 2026

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