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Lola's - Lola's Tottenham Court Road Reviews 

146
•
TrustScore 4.5 out of 5

4.6

Cake Shop
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Tottenham Court Road Underground Station, Oxford Street, Soho, WC1A 1DD London, GB

•
020 4571 7217

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Rated 3 out of 5 stars

I bought some cakes at the test kitchen at Tottenham Court Road underground station yesterday, I had a Petite Cake (raspberry) which was good, and two lighter bites Lemon and Ricotta and Pistachio loa... See more

Company replied

Rated 5 out of 5 stars

Test kitchen pop.up appeared at the Tottenham Court Road Tube station. Got to try new cakes! The mini chocolate cake was amazing with the perfect ratio of cake to buttercream and covering. The cookie... See more

Rated 5 out of 5 stars

Love Lola’s. Always the tastiest cupcakes but the new cinnamon bun cookie from the test kitchen was so yummy. The staff were friendly and helpful and the whole experience is worth every penny I paid f... See more

Rated 5 out of 5 stars

I always loved the Cupcakes. I recently tried the new menu, including the cookies and brownies and I am so impressed! They were fresh, soft and made with very rich chocolate! Quite addictive! Highly r... See more

Company details

  1. Cake Shop
  2. also in
  3. Bakery
  4. Cupcake Shop
  5. Online Food Ordering Service
  6. Take Away Service
  7. Wedding Bakery

About Lola's - Lola's Tottenham Court Road

Written by the company

Shop Cakes Shop Cupcakes Shop Brownies Nationwide Delivery Contact Us Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London! Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today. We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem! Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.

Lola's - Let's Celebrate !

Written by the company

Hand baking delicious cupcakes & cakes since 2006
Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you

Our Promise

Finest ingredients, passionate bakers, handcrafted cupcakes.

Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's, so please get in touch if you have any concerns or recommendations.

Contact info

  • Tottenham Court Road Underground Station, Oxford Street, Soho, WC1A 1DD, London, United Kingdom

  • 020 4571 7217

4.6

Excellent

TrustScore 4.5 out of 5

146 reviews

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4.6

All reviews

(146)

5,792 reviews in the last 12 months

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Rated 3 out of 5 stars

test kitchen at Tottenham Court Road

I bought some cakes at the test kitchen at Tottenham Court Road underground station yesterday, I had a Petite Cake (raspberry) which was good, and two lighter bites Lemon and Ricotta and Pistachio loaves, and they were OK. I felt the dough was a bit on the ‚stodgy‘ side, and lacked sweetness. However, the chocolate crisp was delicious. All items were discounted by 50%. I think it definitely helped me decided to buy the items. I am not sure I’d pay the full price for them though.

1 November 2026
Unprompted review
Lola's - Lola's Tottenham Court Road logo

Reply from Lola's - Lola's Tottenham Court Road

Hello,

Thank you for taking the time to leave your feedback

There is a QR code on your receipt that you can scan to leave your feedback in regards to our test kitchen products.

If you find that the QR code doesn't work, please do get in touch with us at hello@lolascupcakes.com.

Best wishes,

Rated 5 out of 5 stars

Love Lola’s

Love Lola’s. Always the tastiest cupcakes but the new cinnamon bun cookie from the test kitchen was so yummy. The staff were friendly and helpful and the whole experience is worth every penny I paid for the cakes.

24 October 2026
Unprompted review
Rated 5 out of 5 stars

Test kitchen pop up!

Test kitchen pop.up appeared at the Tottenham Court Road Tube station. Got to try new cakes! The mini chocolate cake was amazing with the perfect ratio of cake to buttercream and covering. The cookie had a little bit too much salt but a great idea

21 October 2026
Unprompted review
Rated 5 out of 5 stars

Delicious feta bun, but the muffin was too dry

I bought a muffin and a savoury feta and poppy seed bun from Lola’s Test Kitchen. The muffin tasted nice, but I found it too dry.

The feta and poppy seed bun was delicious! The flavours were really well balanced: the dough was slightly sweet without being overly so, and worked beautifully with the savoury poppy seed topping and the soft, creamy feta. I’d definitely buy it again.

23 October 2026
Unprompted review
Rated 5 out of 5 stars

Date slice taste test

The staff were friendly and helpful when deciding on which product to taste test. I tried the date slice. It was very tasty and the little sprinkle of salt on the top worked well. It was a little oily, but it didn't affect my overall enjoyment of the product. If this became a regular line, I would buy it again.

21 October 2026
Unprompted review
Rated 5 out of 5 stars

Cake testing

I was stopped at Tottenham Court Road this morning for testing of new Lola products. It was like a pastry flan filled with caramel with almonds on top. Very delicious and sweet. I would buy this. I hope it stays on your menu.

21 October 2026
Unprompted review

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