Lola's cakes are our absolute favourite and a treat to ourselves when we see a shop. We particularly LOVE the plain vanilla cupcakes but also think that the red velvet and the lemon are divine. Top qu... See more
Location
Switch locationBlue Water Shopping Centre, Lower Thames Walk,, Dartford, DA9 9SJ Greenhithe, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
This is the second time this year that I have ordered from Lola’s .From placing the order on line to collection it was extremely efficient. I received regular updates to which stage the cake was at.... See more
Absolutely amazing dinosaur cake! 🦖🎂 It looked incredible and tasted just as good. Everyone loved it and it was perfect for my son’s birthday. Beautifully made and such lovely service too. Would def... See more
I needed a carrot cake for a 70th birthday at short notice, all other local bakers let me down. I remembered lolas cupcakes delicious cakes and won't dissapoint. I did have to decorate it a bit to mak... See more
Company details
About Lola's - Lola's Bluewater
Written by the company
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
Written by the company
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.
Contact info
Blue Water Shopping Centre, Lower Thames Walk,, Dartford, DA9 9SJ, Greenhithe, United Kingdom
- +441322 385511
4.7
Excellent
895 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Loved the birthday cake I ordered for…
Loved the birthday cake I ordered for my friend's birthday - choc / raspberry which was excellent and not heavy which was ideal after dinner.
14 September 2025
This cake was amazing and so easy to…
This cake was amazing and so easy to order. I will definitely order a cake again. The cake looked and tasted amazing. The staff were ever so friendly and polite.
11 September 2025
Unprompted review
Best gluten free cake ever
Having to order gluten free , Lola’s cupcakes is the best tasting, and looking by far that I have ever tried, it actually didn’t seem like it was gluten free at all.
The sponge did not crumble like other GF cakes I have purchased and the texture was great.
I’m just waiting for the next birthday to try another flavour
11 September 2025
Cakes that hit different in
Delicious, beautifully decorated cakes with rich flavours. Worth every penny – perfect for any occasion!
2 September 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Barely any frosting
The cupcakes were great. The red velvet birthday cake, not so much. We get these multiple times a year for celebrations (birthdays and anniversaries, new jobs etc) however the cream cheese frosting was so minimal on the cake this time. Really disappointed
7 September 2025
Reply from Lola's - Lola's Bluewater
Hello Deborah,
Thank you for taking the time to leave us a review.
I am sorry to hear that you were disappointed with your recent order. We do appreciate feedback as it does help us identify areas we may need to look at and improve.
If you wanted to give us a little more detail, send any photos or discuss this further please do get in touch at hello@lolascupcakes.com
Best wishes,
Chrissy
Really happy with our cake
Really happy with our cake. My son was over the moon tasted as good as it looked. Thank you
1 September 2025
No issues collecting the cake we…
No issues collecting the cake we ordered and it was delicious
24 August 2025
Great service and price
Great service, very convenient and not as expensive as other quotes! My husband got the shock of his life when he went to pick up a ‘gender reveal’ cake for my daughter’s 4th birthday!
18 August 2025
Birthday Cake
Ordered a cake for my mum’s birthday party. She loved it. Everyone loved it. It was so delicious. Everyone was asking me where I got the cake from. People were surprised when I told them it’s was from Lola’s.
5 August 2025
Always a great experience!
Megan at Lola’s Bluewater is always so friendly and helpful. We were picking up a last minute wedding cake and the service is always great. The cake was amazing and the wedding guests loved it. Thank you Megan for the great service and always being a friendly approachable face!
26 July 2025
Daughters 21st…
Loved the cake for my daughters 21st .Ordered to collect in Bluewater and boxed up ready to collect
23 July 2025
The cake was great!
The cake was ready on time. It tasted very nice and looked presentable.
27 July 2025
Really beautifully decorated cake
Really beautifully decorated cake. Very fresh and soft light sponge. Collected from the Bluewater store and staff were very good . Would recommend Lola’s
Birthday cakes .
29 July 2025
Amazing service cakes were delicious…
Amazing service cakes were delicious and gluten free
18 July 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.