As other reviews have stated it really is an excellent service . Next day delivery of return envelope then posted off which arrive at 7:00am next morning. Offer given within a few hours and money in m... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I always get great service from this company, if you want service they are the best you will get. Their gold buying prices are one of the best, their silver buying prices are close to the top. Always... See more
I “shopped” around and went for Lois Bullion as I liked their full transparency on pricing & their calculator. I received substantially more from Lois than I had been offered by others. Offer and paym... See more
Company replied
Requested an envelope on Tuesday Aug 4th received it the following day 5th Aug . Placed my jewellery in and returned it the same day. Received an excellent offer today Thursday 6th at 12.33pm which I... See more
Company replied
Company details
- Gold and Silver Trading Company
- Coin Dealer
- Gold Dealer
- Investment Service
- Jewelry Buyer
- Scrap Metal Dealer
About Lois Bullion
Written by the company
Contact info
41 Frederick Street, Jewellery Quarter, B1 3HN, Birmingham, United Kingdom
- 0121 212 1715
- sales@lois-bullion.com
- lois-bullion.com
4.9
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Lois Bullion
Dear John,
Thank you for your five-star review. We are pleased to hear about the super, fair, and prompt service you received, and we greatly appreciate the recommendation.
We hope to hear from you again.
Best in the business
I’ve sent my gold through the post & they’ve phoned me and told me how much it was worth. I’ve ok’d it & the money was in my account in a couple of hours.They’re absolutely great, they’ve told me some was 14ct not 9 & was more valuable.
If you’ve got scrap don’t go anywhere else send it to Lois they’re the “League Leaders “
22 July 2026
Reply from Lois Bullion
Dear George,
Thank you for your five-star review. We are delighted to hear about the great and prompt service you received.
We hope to hear from you again.
Reply from Lois Bullion
Dear David,
Thank you for your five-star review. We are thrilled to hear about the simple and prompt service you received.
We hope to hear from you again.
Always straight forward and honest…
Always straight forward and honest prices good value, if you have any queries they will always tell you the truth !! Great company I will always sell my precious metals to them it's quick and hassle free!!!
23 July 2026
Reply from Lois Bullion
Dear Tony,
Thank you for your five-star review. We are pleased to hear about the great, honest, and prompt service you received.
We hope to hear from you again.
Reply from Lois Bullion
Dear Marilyn,
Thank you for your five-star review. We are thrilled to hear about the excellent and prompt service you received.
We hope to hear from you again.
Selling scrap gold.o
Sent for envelope to send gold for scrap received it in post next morning clear instructions what to do.Posted next day.was able to check you received it next morning.Same Morning you Emailed me an offer .Far more thanI expected Acceptance and money was in My Bank Account by lunchtime same day.Great Company to deal with
21 July 2026
Reply from Lois Bullion
Dear Nigel,
Thank you for your five-star review. We are pleased to hear you were happy with the overall experience you received from using our services.
We hope to hear from you again.
Prompt service with good prices
I ordered a prepaid envelope from Lois Bullion. When it arrived, I placed my gold necklaces and unworn rings inside. I went to the Post Office to drop the package off about noon, and by noon the next day, i had received an offer for the value of my gold, accepted it and the money was in my bank. Gold prices are updated daily on their website to give you an approximate value. Due to gemstones, my value was less than 2g lower than i had estimated, so well impressed.
22 July 2026
Reply from Lois Bullion
Dear Anj,
Thank you for your five-star review. We are delighted to hear you were impressed with the overall experience you received from using our services and how prompt our service was.
We hope to hear from you again.
Reply from Lois Bullion
Dear Customer,
Thank you for your five-star review. We are thrilled to hear about the prompt service you received.
We hope to hear from you again.
Excellent serviceThe service was excellent
The service was excellent, the envelope arrived on the day I expected, and within 24 hours of it being posted I had the offer in my bank. Very effecient and highly recommended
22 July 2026
Reply from Lois Bullion
Dear Duncan,
Thank you for your five-star review. We are pleased to hear about the excellent, efficient, and prompt service you received, and we greatly appreciate the recommendation.
We hope to hear from you again.
Reply from Lois Bullion
Dear Edward,
Thank you for your five-star review. We are delighted to hear about the good service you received.
We hope to hear from you again.
Very easy to do and money put in bank…
Very easy to do and money put in bank same day as received,will use again
21 July 2026
Reply from Lois Bullion
Dear Carol,
Thank you for your five-star review. We are thrilled to hear about the easy and prompt service you received.
We hope to hear from you again.
They always very friendly and super…
They always very friendly and super fast payment!These two are enough to make them brilliant!😃🍀🎉❤️🎶🍀.Have used them many times,will carry on🦋🥳
20 July 2026
Reply from Lois Bullion
Dear Ming,
Thank you for your five-star review. We are pleased to hear about the brilliant, friendly, and prompt service you received.
We hope to hear from you again.
Great prices
14 July 2026
Reply from Lois Bullion
Dear A M Row,
Thank you for your five-star review. We are delighted to hear you are happy with the amount you received for your items.
We hope to hear from you again.
Excellent Service
Excellent Service,from initial phone enquiry to completion of transaction, very happy with offer, I wouldn't hesitate to use Lois Bullion again, thank you for everything.
20 July 2026
Reply from Lois Bullion
Dear Barbara,
Thank you for your five-star review. We are thrilled to hear about the excellent service you received.
We hope to hear from you again.
Postage fees
The items were processed and paid for the day after posting was impressive.Wasn't aware I was paying £9.00 postage which was a surprise probably my mistake not reading terms correctly something to be aware of.
21 July 2026
Reply from Lois Bullion
Dear Customer,
Thank you for your review. We are pleased to hear about the impressive and prompt service you received.
We hope to hear from you again.
Very easy company to deal with.
Very easy company to deal with.
Sent our items on Friday and got our - very good - valuation on Monday morning. Money in the bank a few hours later.
Great service.
Highly recommended.
20 July 2026
Reply from Lois Bullion
Dear Chris,
Thank you for your five-star review. We are delighted to hear about the great, easy, and prompt service you received, and we greatly appreciate the recommendation.
We hope to hear from you again.
Nice staff,the experience was good.
20 July 2026
Reply from Lois Bullion
Dear Fizza,
Thank you for your five-star review. We are pleased to hear that you found our staff to be friendly, nice, and experienced during your visit to the store.
We hope to hear from you again.
I would highly recommend
I would highly recommend. My postage pack arrived very quickly. I packed all my scrap gold and sent it off. As soon as it arrived with the company, they came back to me the same day with an offer. Offer accepted and money straight into my bank account the same day.
20 July 2026
Reply from Lois Bullion
Dear Michelle,
Thank you for your five-star review. We are delighted to hear you were happy with the overall service you received and how prompt that service was. We also greatly appreciate the recommendation.
We hope to hear from you again.
Absolutely fantastic first class…
Absolutely fantastic first class professional service. Sent out all necessary envelopes/packaging to us, just a simple form to fill in, no worries about posting as the service came WITH insurance and postage pre-paid. The results of the weight and purity came back to us within a day of receipt of the packages, even better news than we had worked it out to be!, proving this company are totally honest. Money was in the account within the same day of us agreeing the offer, which was I have to say, a VERY generous offer and we were totally thrilled. WOULD NOT GO ANYWHERE ELSE TO SELL, HIGHLY RECOMMENDED. THANK YOU VERY MUCH.
17 July 2026
Unprompted review
Reply from Lois Bullion
Dear Fiona,
Thank you for your five-star review. We are thrilled to hear about the fantastic, professional, and prompt service you received, and we greatly appreciate the recommendation.
We hope to hear from you again.
The process is very simple and efficient.
The process is very simple and easy to follow. I received my offer very quickly and it was more than I expected. Once I accepted the offer, the money was paid into my account the same day. I also liked the itemized breakdown of the offer.
13 July 2026
Reply from Lois Bullion
Dear Pamela,
Thank you for your five-star review. We are pleased to hear about the simple, efficient, and prompt service you received.
We hope to hear from you again.
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