Payoneer Reviews 33

Worst support I ever experienced. Rude, lazy, without any preparation.
Especially an agent called EJ. Blurry explanations, and no clear fee information. Wanted to file a complaint -the agent disconnected the chat.

Asked the manager - no result.
The only thing I need is clarification - but it seems that Payoneer support stands on the same level as their service. POOR.

Wise, Revolut, Paypal - all those companies follow some culture. Payoneer - primitive. I hope that merchants will get a chance to find alternatives. The only reason why you have customers is because the banking system in the US is what it is.

JUST DON'T Its a SCAM.

Unfortunate Experience with Unauthorized Charges:

I want to bring attention to my recent experience with Payoneer, which I find concerning and frustrating. They charged me $29.95 USD for a maintenance fee after adding a card to my account without my knowledge or authorization, something I never wanted nor requested.

I firmly request that Payoneer cancel the unwanted card immediately and refund the charged amount of $29.95 USD. However, their response has been less than satisfactory, and I feel they are not taking my concerns seriously.

To provide some context, I never gave permission for a new card to be issued or for any funds transfer between cards. It is perplexing how they can force me to bear the cost of an unwanted card without my consent. This practice is simply outrageous and unacceptable.

I must mention that an individual named Ej from Payoneer provided helpful guidance and a legitimate solution, which would have avoided the situation they put me in. The incident number for this positive interaction is 230803-017255 (see attached screenshot).

However, things took a turn for the worse when another Payoneer representative, Jirrah, got involved with incident number 230803-016946, leading to the unauthorized charges and the imposition of an unwanted card.

I want to stress that Payoneer has not presented any evidence to support their claim that I accepted or requested a new card. This makes the situation even more absurd and raises serious concerns about their practices.

I cannot fathom how a reputable company can forcibly add a card to a customer's account without their consent. It is utterly unacceptable and leaves me with no choice but to warn others about my unfortunate experience.

In light of this incident, I strongly advise caution when dealing with Payoneer, as my experience suggests there might be issues with their practices. I urge others to be vigilant and to thoroughly review their transactions to avoid similar situations.

My name is Hernan Grippo.
Costumer ID 42982634.

Date of experience: August 03, 2023

Actually, I own a lot of balance on my account but payoneer team closed my account and balance without any notification and didn't tell me any reason for that.
When I tried to activate my payoneer account for balance transfer, an agent said I needed to deposit more than 1000 USD. I did so and live chat again. But another agent also said, the activation deposit limit might be different according to account and told me I needed to deposit more balance...
Is this their strategy of making money?
And whenever I did the live chat with agents, all the agents were saying they would forward my requests to relevant team and I needed to wait 24 hours again, again, again, and again. How annoying it is?
It has already taken 2 months from 1st of June but no updates from them.
Their unresponsible answer included derogatory remarks, hate speech, and personal attacks. This behavior creates a hostile environment and degrades the overall user experience within the community.
I 'm still not sure they really forwarded my requests to their team or it's just their way of working.
Is this so-called reliable payment platform that they are proud of?

I look forward to hearing about the actions taken to address it.

Payment into your account and when you supposed to withdraw its mentioned about limit that was not previously mentioned when you sign up but they have deducted 3 dollars. Why they can access your funds but you can't withdraw from your funds now your told about 110 min limit and after complaint they mentioned 50 dollars min withdrawal. For me it's pay first to withdraw but they decucted without any limit mentioned. Be careful

Payoneer charged 29.95 in February from my account. I loaded 54 USD from my friend, and they charged me again 29.95 from my account. They are thieves. I really hate this thieving company; they are the poorest company I have ever seen.

Change your new 2000 usd transection policy.

hi any one in her,then:
I registered a personal payoneer account i gave them any details which they asked me to login my account and they rejected me to login my personal account,even they bloced my account and they don't tell me why?
and even i requested from them to unlock my personal account they rejected clearly to unlock my personal account.
payoneer campany will not help you and they will not tell you exactly what is wrong. ✅
so that campany is worest campany in the world ain this time.