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Company details

  1. Office Furniture Store
  2. Office Equipment Supplier
  3. Office Supply Store

Written by the company

LOF Direct is a leading online supplier of quality office furniture, dedicated to helping businesses and individuals create functional, stylish, and comfortable workspaces. With a wide range of carefully selected products, we make it easy to find the perfect furniture for offices, meeting rooms, reception areas, home offices, and more. From ergonomic chairs and desks to storage solutions, tables, and accessories, our focus is on offering furniture that supports productivity, well-being, and great design. We work with trusted UK and European manufacturers to ensure every item meets high standards for quality, durability, and performance. At LOF Direct, we pride ourselves on providing excellent customer service and honest, expert advice. Whether you're furnishing a single office or kitting out an entire workplace, we're here to help you choose the right products to suit your needs, space, and budget. Ordering is quick and secure through our website, with nationwide delivery and friendly support from our knowledgeable team every step of the way. LOF Direct is your trusted partner for office furniture that works as hard as you do — helping you create spaces where people feel comfortable, focused, and ready to do their best work.


Contact info

4.1

Great

TrustScore 4 out of 5

5 reviews

5-star
4-star
3-star
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1-star

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Rated 5 out of 5 stars

Fantastic service from Samantha.

Samantha has been fantastic from start to finish. I'm extremely picky when it comes to colours and wood finishes, so the fact that Sam sent me out two rounds of wood samples with different sizes - free of charge - was above and beyond. It's gestures like this that build real trust, so I'll definitely be coming back to these guys in future should I need more office furniture and will of course recommend to others.

10 November 2025
Unprompted review
Rated 5 out of 5 stars

Great Experience with LOF Direct

Great Experience with LOF Direct
I recently bought some bench desking from LOF Direct and I'm really happy with it. The whole process was smooth and easy.
The website was clear and simple to use, and I found exactly what I needed. Delivery was quick, and everything arrived in perfect condition.
The desks are great quality—strong, modern, and they look fantastic in the office. They were easy to put together and feel very solid.
Customer service was friendly and helpful when I had a quick question. Overall, I’m very pleased and would definitely recommend LOF Direct for office furniture.

3 July 2025
Unprompted review
LOF Direct logo

Reply from LOF Direct

Thank you so much for your lovely review!

We’re really pleased to hear you had such a smooth experience and that you’re happy with the quality of the bench desking. It’s great to know the website was easy to use, delivery went well, and the desks look the part in your office!

We’re also glad our customer service team could help when needed — we’re always here if you have any more questions.

Thanks again for recommending LOF Direct!

Best wishes,
The LOF Direct Team

Rated 5 out of 5 stars

Sam and her team were a pleasure to buy…

Sam and her team were a pleasure to buy from. Not only did they go far and beyond to help me with what I needed but there expertise was essential in me getting what I needed for my home office. Great value for money and excellent communication!

12 June 2025
Unprompted review
LOF Direct logo

Reply from LOF Direct

Thanks so much for the great review!

We’re really glad we could help with your tight timescales and that you were happy with the service. It means a lot to hear your kind feedback.

If you need anything else, we’re always here to help.

Best wishes,
The LOF Direct Team

Rated 5 out of 5 stars

Super helpful

The team at LOF have been super helpful, we had some tight timescales and they went above and beyond to meet them.
Couldn't have asked for better service.

6 June 2025
Unprompted review
LOF Direct logo

Reply from LOF Direct

Thank you so much for your lovely review!

We’re really glad we could help meet your tight timescales and that you were happy with the service – going the extra mile is what we aim for, so it’s great to hear it made a difference.

If there’s anything else you need in the future, we’re always here to help.

Best wishes,
The LOF Direct Team

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