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Locksley Law Solicitors Reviews 

4,633
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 4,604 reviews, reviewers had a great experience with this company. Customers frequently mention that the team keeps them exceptionally well informed with clear, detailed updates throughout the entire process. People also appreciate the simple and seamless user experience, noting that professionals handle paperwork efficiently without causing any unnecessary stress. Some reviewers were not happy with the lengthy waiting times and continuous delays experienced while waiting for their claims to be fully processed. Consumers additionally noted frustrating difficulties regarding communication, mentioning slow responses or a complete lack of updates from staff once their cases were submitted. A few people also felt that it took far too long for representatives to get back to them with meaningful information.

What people talk about most

Service

Reviewers highlight positive aspects of service, praising the fast, efficient, and professional assistance... See more

Response time

Clients share positive opinions on response time, noting that reviewers are consistently kept informed of... See more

User experience

Consumers find user experience to be very positive, highlighting an easy-to-use website and a seamless... See more

Claim

Customers had ambiguous experiences with claim processing, showing a mix of satisfaction and frustration.... See more

Customer service

People report positive experiences with customer_service, consistently praising the strong communication and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good communication and updating of progress. But I hope I don’t have to pay any hidden charges and fees.

Company replied

Rated 4 out of 5 stars

Keeping me informed with clear updates. Fed up waiting for my claim to be processed seems to be going on forever.

Company replied

Rated 3 out of 5 stars

I can only give 3 stars at the moment, as the claim is still ongoing. However, so far, these Solicitors have communicated with me via email, every step , showing professionalism in how the claim is be... See more

Company replied

Rated 5 out of 5 stars

The company has been very good at keeping me up to date with how the claims are going .I certainly wouldn’t have been able to do this on my own , looking forward to a positive outcome .

Company replied


Company details

  1. Legal Services

Written by the company

We are Expert Consumer Lawyers – Helping our clients challenge unfair finance agreements. We help our clients pursue refunds for mis‑sold finance agreements through a No‑Win, No‑Fee arrangement. Contact us to find out whether your agreement may be unfair.


Contact info

Promotion box for Locksley Law Solicitors

Click below to find your past agreements

You could be owed £829 per agreement. Average 2.5 claims per client.

3.9

Great

TrustScore 4 out of 5

5K reviews

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3.9

All reviews

(4,633)

4,630 reviews in the last 12 months

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Rated 4 out of 5 stars

You have been given me positive …

You have been given me positive information and feedback from the claims I reported earlier to your firm

30 July 2026
Locksley Law Solicitors logo

Reply from Locksley Law Solicitors

Dear Mr Olose,

We are delighted to hear that you found the information and feedback regarding your claims to be positive. Your satisfaction is very important to us.

Rated 2 out of 5 stars

Don't understand have not heard back…

Don't understand have not heard back tried to send message not sure if they got it I am OAP
Would like communication even to say no updates as of yet
I feel I should of declined in the beginning 😕

18 March 2026
Locksley Law Solicitors logo

Reply from Locksley Law Solicitors

Dear Maureen,

Thank you for taking the time to share your feedback.

We are sorry to hear that you were dissatisfied with our service.

We take all feedback seriously and are committed to improving our service.

A member of our team will be in touch with you shortly to discuss your concerns further.

Alternatively, please feel free to contact our team directly on 0330 127 1950.

Rated 5 out of 5 stars

I am so happy you are dealing with my case

The updates are great..please ensure you pursue my case against Advantage Finance

7 August 2026
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Reply from Locksley Law Solicitors

Dear Mr Nechironga,

We're glad to hear you appreciate the updates! We assure you we are actively pursuing your case against Advantage Finance.

Rated 5 out of 5 stars

Easy to claim. No hassle

Easy to use website. Clear information and found finance deals immediately.

7 August 2026
Locksley Law Solicitors logo

Reply from Locksley Law Solicitors

Dear Mr Smallwood,

We're delighted to hear that you found our website user-friendly and that the information provided helped you quickly find suitable finance deals. Thank you for your positive feedback!

Rated 5 out of 5 stars

Doing good they keep me informed every…

Doing good they keep me informed every step of the way

7 August 2026
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Reply from Locksley Law Solicitors

Dear Mr Sabin,

Thank you for taking the time to share your positive feedback. We are delighted to hear that we have kept you well-informed throughout the process.

Rated 5 out of 5 stars

Locksley Law five star

Great customer service, well informed of every aspect on my claim !!

7 August 2026
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Reply from Locksley Law Solicitors

Dear Mr Boldy,

Thank you for your wonderful feedback! We are delighted to know that you appreciate our customer service and clear communication regarding your claim.

Rated 5 out of 5 stars

Very professional

Very professional

7 August 2026
Locksley Law Solicitors logo

Reply from Locksley Law Solicitors

Dear Mr Tucker,

We appreciate you taking the time to share your positive experience with us. We are glad we could assist you.

Rated 5 out of 5 stars

I thought the service was very …

I thought the service was very helpful

7 August 2026
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Reply from Locksley Law Solicitors

Dear Barry,

Thank you for your feedback. We are so pleased to hear that you found our service helpful. We appreciate your kind words.

Rated 5 out of 5 stars

JACKIE

Updates when availible

7 August 2026
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Reply from Locksley Law Solicitors

Dear Mr Forster,

Thank you for leaving us a review based on your experience so far. We appreciate your positive comment.

Rated 5 out of 5 stars

Letting me know the how the claim is…

Letting me know the how the claim is progressing is very helpful

7 August 2026
Locksley Law Solicitors logo

Reply from Locksley Law Solicitors

Good Afternoon,

We are so pleased to hear that keeping you informed about your claim's progress has been helpful. Thank you for your positive feedback.

Rated 5 out of 5 stars

Reliable firm.

Always communicative and I receive progress updates at appropriate intervals.

6 August 2026
Locksley Law Solicitors logo

Reply from Locksley Law Solicitors

Hello,

Thank you for your feedback. We are so pleased to hear that our communication has been consistent and that you appreciate being kept informed every step of the way.

Rated 5 out of 5 stars

You seem to be doing a very good job

You seem to be doing a very good job

3 August 2026
Locksley Law Solicitors logo

Reply from Locksley Law Solicitors

Dear Keith,

Thank you for your feedback. We are so pleased to hear that you are happy with our service and appreciate your kind words.

Rated 5 out of 5 stars

Helpful

Very helpful no hassle.

6 August 2026
Locksley Law Solicitors logo

Reply from Locksley Law Solicitors

Dear Mr Braid,

We are so pleased to hear that you found our service helpful and straightforward. Thank you for sharing your positive experience with us.

Rated 3 out of 5 stars

Fingers Crossed

Whilst there has been no success in my compensation claims at this stage I am patiently waiting for a result and Locksley Law do update me from time to time.

5 August 2026
Locksley Law Solicitors logo

Reply from Locksley Law Solicitors

Dear Mr Hutchison,

Thank you for taking the time to share your feedback.

We appreciate that this delay may be frustrating and sincerely thank you for your continued patience while the process is completed.

Rated 5 out of 5 stars

Keeping us informed

6 August 2026
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Reply from Locksley Law Solicitors

Good Afternoon,

Thank you for leaving us a review based on your experience so far. We appreciate your positive comment.

Rated 5 out of 5 stars
Locksley Law Solicitors logo

Reply from Locksley Law Solicitors

Dear David,

We're delighted to know that we consistently kept you updated. Thank you for taking the time to share your positive feedback!

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