Lockings Reviews 

243
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the highly knowledgeable staff for their very helpful attitude, kindness, and clear explanations throughout the entire process. Great communication is frequently highlighted as exceptional, with reviewers noting that questions are answered promptly and they are kept fully informed at every single stage. People also deeply appreciate the stress-free service, mentioning that the dedicated team handles complex house moves and legal documents extremely efficiently. Clients always feel well supported and confident, stating that they would not hesitate to recommend these reliable solicitors to family and friends.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently highlighting the professional,... See more

Service

Users describe positive interactions with service, highlighting an efficient and stress-free process for... See more

Customer service

People report positive experiences with customer service, highlighting that team members are always available... See more

Response time

Consumers express great satisfaction with the response time, frequently praising the team for being prompt,... See more

User experience

Reviewers mention positive feedback about user experience, highlighting professional and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lori was extremely helpful & very professional at all times. She explained things clearly & helped us through the process of buying & selling. We occurred several hiccups along the way which Lori deal... See more

Rated 5 out of 5 stars

I cannot fault Locking's whom we have used for the second time. I would highly recommend them for your house move. Moving is very stressful and Declan, Ed and the CS Team were great in helping us... See more

Rated 5 out of 5 stars

We sold our house last year and then bought a new one recently and used Lockings for both. All of the team was great! Lori Pickering was a big stand out for us, she kept us informed throughout and was... See more

Rated 5 out of 5 stars

Lockings have been excellent in handling my house purchase! They have been so easy to deal with, communication has been excellent, professional and polite, everything has run so smoothly. Earlier this... See more



Contact info

4.9

Excellent

TrustScore 5 out of 5

243 reviews

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4.9

All reviews

(243)

68 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service

I used Lockings Solicitors recently to deal with the sale of my house and was absolutely delighted with the service I received. I needed a quick sale due to moving overseas and Lori did everything she could to make this happen. From start to finish Lori was excellent in keeping me informed and up to date with everything, helping me with queries and quick responses to any emails I sent. My house sale completed within 6 weeks and I couldn’t be happier. I would not hesitate in recommending Lockings to anyone looking for a friendly and professional service who deliver on their promises. Thank you Lori and team.

22 November 2024
Unprompted review
Rated 1 out of 5 stars

If there was an option to leave no…

If there was an option to leave no stars I would have, where do I start hannah is one of the rudest people I have ever dealt with, Ryan is clueless, they all tell u different information all the time, I really don't have anything good to say about them, all the reviews I see on here I don't see one for these two and I'm really not surprised, neither of them like doing there job, don't want to send me the official complaint process, I strongly advise anyone use a different branch of solicitors like I will be doing now there one of the most rudest firms I have ever dealt with, also if u like updates go somewhere else, I would be ashamed to have these work for me

22 November 2024
Unprompted review
Rated 5 out of 5 stars

Always being kept up to

Always being kept up to date throughout the process
Polite, friendly and professional staff who went further than expected
Made our house purchase/selling an enjoyable experience

30 October 2024
Unprompted review
Rated 5 out of 5 stars

Customer experience

Good experience and carried out quite quickly. Automated email sometimes which lacked personal touch. Would recommend.

26 October 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service!

Thank you for all the help with the sale of our old property and the purchase of the new! The team were fantastic at guiding us through the process and keeping us up to date with progress.

14 October 2024
Unprompted review
Rated 5 out of 5 stars

Selling the family home …

Kept us informed of the whole process offering advice and reassurance all the time which was incredibly important as we were selling our parents home following their passing we definitely couldn’t have got through it without the team

1 November 2024
Unprompted review
Rated 5 out of 5 stars

Lockings were great!

We switched our recent property purchase from a local solicitor to Lockings and I couldn't be happier with their service. Communication was great throughout and the process was smooth and timely. Would highly recommend Lockings and will utilise their services again in the future.

22 October 2024
Unprompted review
Rated 5 out of 5 stars

Good communication at all times meant…

Good communication at all times meant that we weren’t left wondering what was happening, and the information provided was comprehensive and clear. This was the best experience we have had when selling and buying, even though we never had the opportunity to meet face to face. Telephone queries were quickly resolved.

24 October 2024
Unprompted review
Rated 5 out of 5 stars

100% supportive

The support received during process of selling my house was all I could have asked for, I would recommend Lockings to anyone considering engaging them without reservation.
Personal thanks go to Declan who couldnt have done more, he even came outside the office to sign papers when i couldnt find a parking space... thanks guys!

20 September 2024
Unprompted review
Rated 5 out of 5 stars

A difficult house move made easier

It was not the easiest house move but Adele and her team were always helpful, friendly and efficient. They always replied to questions with speed and acknowledged any email, again with speed. Altogether I was very impressed with their service.

12 September 2024
Unprompted review
Rated 5 out of 5 stars

House purchase

Very happy with how our house purchase was handled by Lockings. The process was explained clearly and on occasion when advice or assistance was needed Olivia was prompt in providing direction.

Very pleased overall with their service.

5 September 2024
Unprompted review
Rated 5 out of 5 stars

Lockings excellent service

Excellent experience with Lockings on the purchase of a property, Katrina was fantastic providing immediate responses to any queries and the team were very professional and supportive.

26 August 2024
Unprompted review
Rated 5 out of 5 stars

Lockings in Beverley would highly recommend

The team at Lockings in Beverley have been fantastic acting on our behalf for our house purchase and the house sale. Very efficient and great communication. We would definitely recommend them and will use again in the future if needed

6 September 2024
Unprompted review
Rated 5 out of 5 stars

From the very start

From the very start, our experience was professional, regular updates, which were very appreciated.
Queries were handled promptly and efficiently.
We couldn't recommend Lockings highly enough.
Massive thank you from us both.

25 July 2024
Unprompted review
Rated 5 out of 5 stars

My Will

I have used Lockings a few times over the last few years, I cannot fault their efficiency in dealing with my requests. Everyone within the team could not have been more helpful. I would recommend Lockings to anyone who is looking for legal help.

6 August 2024
Unprompted review

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