Very helpful card shop owner who goes out their way to help you. Yes stock goes quick but thats because prices are competitive and they seem to get lots of repeat customers because of this. I see some... See more
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Kind, sweet people. I can’t recommend Lockett Labs enough. My experience was professional from start to finish and you can really tell they go to great efforts for their customers
Thank you soooooo much for a great experience, when i come to you guys, you was polite and was smiling and asked how i was, asked what am I collecting, the conversation was lovely and smooth. You was... See more
Excellent experience. Good pricing and the items were sent very quickly. got my cards in a few days. Packaged well too so no damage could happen in transit. I highly recommend shop and I'm sure I'll b... See more
Company details
Written by the company
Lockett Labs is your UK home for TCGs, collectibles and community. Shop Pokémon, Disney Lorcana, One Piece, Digimon, Magic: The Gathering, plushies, accessories and more. Whether you collect, play, trade or just love the hobby, we’ve got something for you. Join our community for new releases, giveaways, product drops and the latest TCG updates.
Contact info
Lockett Labs PO Box 324 , NR32 9HJ, Lowestoft, United Kingdom
- 08001078743
- info@lockett-labs.com
- lockett-labs.com
4.7
Excellent
151 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
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Now my go-to place for Pokemon Cards
Super fast (and free) delivery and everything was protected within the box. Have recommended to a friend as well as the go-to place for Pokemon cards.
7 January 2023
Reply from Lockett Labs
We appreciate your honest review and are delighted you're happy with our service. Thanks for spreading word around too!
Go to place for Pokémon Cards.
I pre-ordered the New Paldea Collection from Lockett Labs. There website was easy to use and everything is priced very Competitively. Items came well packaged & arrived the weekend of release. I will definitely be using Lockett Labs again. Thank You for a great service.
27 December 2022
Reply from Lockett Labs
You're welcome, thanks for the very positive and in-depth review! :)
Without Fault
Great packaging. Fast postage. Great communication. Excellent all around, would definitely purchase again!
30 December 2022
Unprompted review
Reply from Lockett Labs
Thank you, we are glad to hear!
Flawless Experience
I cannot praise Ray and Lockett labs enough! A flawless experience end to end, fast postage, excellent packaging and great communication. If you are on the lookout for Pokémon cards this is the place to get them!
16 December 2022
Unprompted review
Reply from Lockett Labs
Thank you for being a delightful customer. :)
Reply from Lockett Labs
We are happy you are pleased with the service!
Poor start....but got there in the end
Item has not even been disptached to me yet, despite being past the longest length of time stated at time of order and having had email from delivery company saying that they were expecting it. Could have got this item for less than a pound more on Amazon and had next day delivery. Not impressed.
Updated on 20th December: Currently in discussion with Lockett Labs about how to get this sorted. Will update further depending on outcome and whether or not I get the item in time for Christmas.
Edit on 30th December: Order did arrive in time for Christmas and (no thanks to Evri) was in good condition inside the packaging. Also, I am told by my son (who knows more about these things than I do) that sometimes the boxes that arrive from other sellers are not always sealed and therefore may or may not contain the original boxes items. This item was fully sealed.
18 December 2022
Reply from Lockett Labs
*UPDATE: After finding out the issue was with the pickup point, the parcel was then taken back by us and postage label was changed to be next-day delivery so it could arrive in time for customer. Tracking and Karen herself confirmed parcel arrived before Christmas. Everything was resolved smoothly.*
Hello Karen,
As discussed over email, this is not our fault. To reference your previous review left on Evri, their service is proven to be poor and unreliable. We normally use Royal Mail however they have been more unreliable given strikes.
This is currently being sorted out for you and we'd appreciate a reconsideration of your review.
Thank you
Reply from Lockett Labs
Thank you!
One of the best out there
One of the best out there, highly recommend.
Amazing selection of sealed Pokémon and singles to grow your collection, everything arrives perfect condition and fast delivery too.
Customer service is amazing, they are very responsive and friendly, really happy with my purchases so thank you guys!
17 November 2022
Unprompted review
5* review
Constant communication & quick delivery. Contents turned up in condition as described. Would definitely order from them again without hesitation.
27 October 2022
Unprompted review
Loved the Pikachu and the the small…
Loved the Pikachu and the the small evee and pikachu, the service and communtion was excellent and very stright forward. 100% recommend to others 😊😊
30 October 2022
Unprompted review
Spot on service.
Great communication before and after sale. Product was box and shipped in perfect condition. Had great knowledge of product they were selling and even helped me choose what I needed. Fast same day shipping on the item I purchased. Same about Royal Mail being slow currently, but that’s not the fault of the business by any means.
Would highly recommend and would use again in the future 10/10
12 October 2022
Unprompted review
Order and receive items very quickly…
Order and receive items very quickly will be using again
3 October 2022
Quick and easy to navigate through…
Quick and easy to navigate through website, easy to find what I was looking for, Quick dispatch and delivery, Well packaged and protected
17 September 2022
Simple ordering system and well packed.
3 September 2022
everything was good use again if im…
everything was good use again if im missing some cards
16 August 2022
Value for Money & Great Service
Ray was absolutely lovely, suggested different products to me and was accomodating with all my requests! Would absolutely suggest anyone to use Lockett Labs for your TCG needs😊
4 August 2022
Unprompted review
5*!!!
5*!!!.
Communication was great, was provided updates every step and lovely person to chat too! Thanks again:)
1 August 2022
Unprompted review
Amazing! Top service
Amazing! Next day postage and packaged very nicely.
29 July 2022
Unprompted review
Amazing Service!
Binder received in perfect condition! Great price. Highly recommended.
16 July 2022
Unprompted review
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