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Locauto Group - Trieste Aeroporto Reviews 

2,285
•
TrustScore 4.5 out of 5

4.6

Via Aquileia, 46 Ronchi dei Legionari, 34077 Gorizia, Trieste / Friuli Venezia Giulia, IT

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See what reviewers are saying

Rated 5 out of 5 stars

I rented from Locauto last year and I was very datisfied both by the servire and the car. This year I returned an Licauto di not disappoint me. They did the process of the paper work efficiently and f... See more

Company replied

Rated 5 out of 5 stars

I rented a mid-size SUV with full cover. Both car pick-up and delivery were super smooth. The staff were very helpful. They gave us a new Ford Puma with less than 12000 km. Highly recommend!

Company replied

Rated 5 out of 5 stars

Had a last minute booking late night at Trieste airport, and the staff were super helpful and flexible to sort the rental out. I then decided to extend the rental - calling them, and again it was done... See more

Company replied

Rated 5 out of 5 stars

Locauto is by far the best car rental at Trieste airport. Having tested almost all of them. Surely avoid Sicily By Car, they leave office before time, so with a late flight you will easily remain with... See more

Company replied


Company details

  1. Car Rental Agency
  2. also in
  3. Van Rental Agency

Written by the company

Presso l'ufficio Locauto Rent di Trieste Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0481778572. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Disponibile - su richiesta - anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.


Contact info

  • Via Aquileia, 46 Ronchi dei Legionari, 34077, Gorizia, Trieste / Friuli Venezia Giulia, Italy

  • +39 0481778572
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4.6

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TrustScore 4.5 out of 5

2K reviews

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4.6

All reviews

(2,285)

57,141 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Friendly and helpful staff nice car and…

Friendly and helpful staff nice car and fast pickup and drop off of the car

24 September 2026
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Reply from Locauto Group - Trieste Aeroporto

The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide

Rated 5 out of 5 stars

Great service

The staff resolved all the details we were looking for. Easy to deal with.

15 September 2026
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Reply from Locauto Group - Trieste Aeroporto

Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio

Rated 5 out of 5 stars

Great car rental company

I rented a mid-size SUV with full cover. Both car pick-up and delivery were super smooth. The staff were very helpful. They gave us a new Ford Puma with less than 12000 km. Highly recommend!

17 September 2026
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Reply from Locauto Group - Trieste Aeroporto

That's great to hear! See you soon, Angelo

Rated 5 out of 5 stars

A great experience

Cheap, easy to rent and available quickly

14 September 2026
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Reply from Locauto Group - Trieste Aeroporto

Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika

Rated 5 out of 5 stars

Locauto Trieste TOP

I rented from Locauto last year and I was very datisfied both by the servire and the car. This year I returned an Licauto di not disappoint me. They did the process of the paper work efficiently and fast and the handover of the car was also fast. I was out of the terminal in about 10 minutes. The reverse process was also fast and efficient. The csr was in very good condition with all the necessary items in place. It was very clean bouth on the outside and inside. Thank you Locauto

15 September 2026
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Reply from Locauto Group - Trieste Aeroporto

Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania

Rated 5 out of 5 stars

Everything was amazing!

Everything was amazing!

9 September 2026
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Reply from Locauto Group - Trieste Aeroporto

Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico

Rated 5 out of 5 stars
Locauto Group - Trieste Aeroporto logo

Reply from Locauto Group - Trieste Aeroporto

Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo

Rated 5 out of 5 stars

Very friendly staff at Trieste Airport

Very friendly staff at Trieste Airport, they explained everything to us, and everything went smoothly

6 September 2026
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Reply from Locauto Group - Trieste Aeroporto

Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio

Rated 5 out of 5 stars

all good!

easy to pick up, great state of the car, and easy to return. Great experience

24 August 2026
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Reply from Locauto Group - Trieste Aeroporto

We are so happy about your all-out stressless experience. Lucrezia

Rated 5 out of 5 stars

Very smooth and professional experience…

Very smooth and professional experience that made my car rental effortless and pleasant, fully serving the purpose I needed the car for! I would strogly recommend Locauto to other people and would choose again, if available where I am travelling!

25 August 2026
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Reply from Locauto Group - Trieste Aeroporto

Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico

Rated 5 out of 5 stars

Great rental car experience

New car, good and fast service in the airport and quick return. All the workers are so helpful.

28 August 2026
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Reply from Locauto Group - Trieste Aeroporto

Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika

Rated 5 out of 5 stars

The best car rental experience in…

The best car rental experience in Italy!
This was my second time renting a car from Locauto, and once again, I had a great experience.
The website makes it very easy to book the car and pay for the rental and insurance. I highly recommend the Full Coverage option, as it gives you peace of mind and protects you from unexpected charges when you return the car.
I recommend using the Locauto website directly rather than searching through general booking websites.
Another big convenience is the possibility of paying by debit card, which makes the whole process even easier.

29 August 2026
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Reply from Locauto Group - Trieste Aeroporto

Thank you for leaving us a positive review! See you soon, Enrico

Rated 5 out of 5 stars

Very good

Very good service

19 August 2026
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Reply from Locauto Group - Trieste Aeroporto

Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo

Rated 5 out of 5 stars

Timely service

Timely service, limited to necessity beauracracy and perfect car - I cannot raise a single complaint 😚

9 August 2026
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Reply from Locauto Group - Trieste Aeroporto

Hi! thank you for your wonderful feedback! See you at the next rental, Gaia

Rated 1 out of 5 stars

Disappointed

Upon returning the car the employee told us that she found a small dent on the passenger's door right behind the driver seat. My wife, myself and our two children all looked closely and we could see and feel a scratch but no dent. Since it was very small we asked her to feel it herself with her finger but she refused. We think that her approach was very unprofessional because she made us pay 400 Euros without doing a thorough check to establish if it was really a dent. We insist that to our naked eye , feeling with our fingers and photos, it was only a scratch. And with all due respect , considering how small it was the fee of 400 euros was disproportionately high.

8 August 2026
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Reply from Locauto Group - Trieste Aeroporto

Dear Mario,thank you for sharing your detailed feedback with us.

We are truly sorry to hear that your drop-off experience left you feeling this way, and we apologize for any perception of unprofessional behavior. Providing attentive, professional, and transparent service at every step is always our primary goal.

Regarding the charge applied, we would like to clarify that all damage fees and evaluation criteria are calculated strictly according to our official Damage Matrix, which is publicly available on our website alongside our detailed guidelines on how damages are detected and categorized (https://portale.locautorent.com/doc/damage_rate.pdf?_gl=1*s9g7t*_gcl_au*MTc0NDQwMjg2Ny4xNzgyODk1ODIwLjEzNzY0NzM0OTguMTc4NjM3MzE0NS4xNzg2MzczMTU5Ljc4NDA0MTU1OC4xNzg2MzczMTQ1LjE3ODYzNzMxNTk.*FPAU*MTc0NDQwMjg2Ny4xNzgyODk1ODIw).
We kindly invite you to reach out to our Customer Service team directly at https://portale.locautorent.com/websitecs/cs-home.aspx. Our team will gladly provide you with all official documentation, inspection photos, and further clarifications regarding your case.

We hope to have another opportunity to regain your trust.
Elisa

Rated 1 out of 5 stars

Don't rent here if you don't want to pay horendous return fees

After having returned the rental car I was charged a whopping 570 Euros for a minor bump (which I didn't even see, was unaware of and it was only "seeable" after the Locauto employee washed off the door) - so basically I was scammed for a minor damage. Not to be recommended.

7 August 2026
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Reply from Locauto Group - Trieste Aeroporto

Dear Howie,thank you for sharing your experience and giving us the opportunity to clarify.
We are truly sorry to hear about your dissatisfaction and we fully understand how frustrating it can be to receive an unexpected damage charge after your rental.

Please rest assured that our inspection procedures follow strict company guidelines. All damage assessments, photos, and documentation regarding your file are available upon request through our Customer Service team. Furthermore, all repair costs and administrative fees are fully transparent and published on our official website.

If you would like us to review your case, please reach out to our Customer Care by clicking here https://portale.locautorent.com/websitecs/cs-home.aspx. We will be glad to provide you with all the relevant documentation and support.

Elisa

Rated 4 out of 5 stars

My car was upgraded

I think the car I booked was upgraded to automatic. The people were very helpful and when I realized I didn’t know how to use the car, they were really helpful to show me how. The only thing they couldn’t help me with is to show me how to use the air in case I have a puncture. Everything else was great.

7 August 2026
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Reply from Locauto Group - Trieste Aeroporto

Dear Mrializa,thank you for sharing your experience.
We are thrilled to hear that you enjoyed our helpful staff.
We look forward to welcoming you back for a 5-star experience in the future.

Elisa

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