This time, the experience was not very good. We booked cars that would have enough space for 4 suitcases, but we received a FIAT 600 and a Nissan Juke. Could you please answer the question of how we... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
This time, the experience was not very good. We booked cars that would have enough space for 4 suitcases, but we received a FIAT 600 and a Nissan Juke. Could you please answer the question of how we... See more
Company replied
Good value for money ! It was quick at the arrival and departure, I had another car slightly better than the one I booked, the people were nice and helpful. The only thing is that because potentially... See more
Company replied
Everything was perfect! The whole rental process was smooth and easy, the car was great, and **no deposit was required**. Very happy with Locauto and would definitely use them again!
Company replied
I booked the car online and paid in advance. Made a mistake when entering my email address, but that did not become a reason to ruin my trip. Once I got in touch with the company, the issue was resolv... See more
Company replied
Presso l'ufficio Locauto Rent di Treviso Aeroporto potrai scegliere tra un'ampia gamma di auto a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0422433834. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.
Via Noalese, 63, 31100, Treviso, Treviso / Veneto, Italy

Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Locauto Group - Treviso Aeroporto
Everything was great. Maybe the queuing at the airport to get the car was a bit long but otherwise nothing to complain about. Friendly and professional staff speaking very good English. The car was also top notch. Will use again definitely.

Reply from Locauto Group - Treviso Aeroporto

Reply from Locauto Group - Treviso Aeroporto

Reply from Locauto Group - Treviso Aeroporto
It was not thé forse time I rent a car from Locauto . This time too, it was rather fast to have And to bring back the car. All the staff was nice. The car was clean.

Reply from Locauto Group - Treviso Aeroporto
The atención when i picked up the car and when i droped it off simple and best atención

Reply from Locauto Group - Treviso Aeroporto
Rented me a car with summer tires in the middle of the winter. I don’t care about Italian rules, it’s mandatory to offer winter tires in winter.

Reply from Locauto Group - Treviso Aeroporto
Pros: good car with small mileage, helpful staff at desk and check-out.
Cons: unclear insurance status because insurance was by booking.com

Reply from Locauto Group - Treviso Aeroporto

Reply from Locauto Group - Treviso Aeroporto
Very poor and slow service at the counter at Venice Treviso Airport. A queue of 5 people in 2 hours.

Reply from Locauto Group - Treviso Aeroporto
Advertised Toyota Aygo turned into Fiat Panda - multiple scratches on every side.
Advertised tire chains turned into tire socks - pretty useless in Dolomites.
Summer tires in winter.
At the car return a Locauto rep tried to frame me in a few scratches but ultimately he gave up.
The positive - smart checkin works really good and fast.

Reply from Locauto Group - Treviso Aeroporto
Excelent service, great car, I’ve just had some issues because of the snow but the car was perfect. Low prices.

Reply from Locauto Group - Treviso Aeroporto

Reply from Locauto Group - Treviso Aeroporto
the girl at the reception was very polite and kind. the guy who delivered and picked up the car was fast and precise. the car was great. thank you

Reply from Locauto Group - Treviso Aeroporto
The reception at the Treviso airport desk by Luca F was excellent from the very beginning. That is very important because he was the face of the company.
I had booked a car with winter tyres as I was going skiing in the Dolomites. Luca suggested I upgrade by paying a difference and take a 4x4 SUV, which I finally accepted. It was really good advice and a good decision. We had several days of snowfall and the accommodation we rented was up a hill.
We will repeat!
Thank you Luca F. !

Reply from Locauto Group - Treviso Aeroporto
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.