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Locauto Group - Monza Reviews 

1,064
TrustScore 4.5 out of 5

4.7

Via Eugenio Villoresi, 4, 20900 Monza, Monza-Brianza / Lombardia, IT


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See what reviewers are saying

Rated 5 out of 5 stars

Excellent experience with Locauto Rent at Monza, Via Eugenio Villoresi, 4. I rented a car for 5 days. I had booked an Audi A3 Automatic and I was given a Ford Puma Automatic - which was a ver... See more

Company replied

Rated 5 out of 5 stars

Employees have been very polite, responded at all my questions, speaks in English. I have opportunity to take really good care of without any problems. With this has been said, it was a great experi... See more

Company replied

Rated 5 out of 5 stars

Smooth, Haste-free and fast process - both checkin and checkout. Their terms are pretty straightforward and transparent. Definitely the best car rental companies in EU.

Company replied

Rated 5 out of 5 stars

After an unsuccessful attempt to rent a car at Malpensa Airport - Locautorent became a real salvation for my family and me.We will be happy to use your services again.

Company replied


Company details

  1. Car Rental Agency
  2. Van Rental Agency

Written by the company

Presso l'ufficio Locauto Rent di Via Eugenio Villoresi, 4 a Monza potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0396360633. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.


Contact info

  • Via Eugenio Villoresi, 4, 20900, Monza, Monza-Brianza / Lombardia, Italy

  • +39 0396360633
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Risparmia fino al 20% per sempre sul noleggio auto e furgoni

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.7

All reviews

(1,064)

61,991 reviews in the last 12 months

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Rated 5 out of 5 stars

There were very friendly experts to…

There were very friendly experts to process my rental car. It was comfortable and made me happy.

14 July 2024
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Reply from Locauto Group - Monza

We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo

Rated 4 out of 5 stars

Great company

Really easy to deal with, staff spoke really good English which helped massively. Antonio on the drop off was very professional and friendly

3 April 2024
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Reply from Locauto Group - Monza

Thank you for your lovely feedback! We are glad you had a good trip with Locauto! We can't wait to have you on board again and deserve 5 stars! See you soon, Anna

Rated 4 out of 5 stars

Substitute car

Very good service and friendly staff

29 February 2024
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Reply from Locauto Group - Monza

Thank you for your feedback! See you on the next rental, Carlo

Rated 5 out of 5 stars

I recommend Locauto

I received very good service from the store. Attentive staff. The vehicles are new and in good condition. Even though they didn't have vehicles with snow tires, they provided a snow sock kit that I didn't need to use.

25 January 2024
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Reply from Locauto Group - Monza

Hi! thank you for your wonderful feedback! See you at the next rental, Gaia

Rated 5 out of 5 stars

Great experience

Very friendly staff and a fantastic overall experience. Everything was straightforward, fast, and trouble-free. I would definitely rent with them again.

16 January 2024
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Reply from Locauto Group - Monza

Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika

Rated 5 out of 5 stars

Personale al check in estremamente…

Personale al check in estremamente cordiale, efficiente e professionale!

28 December 2023
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Reply from Locauto Group - Monza

Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika

Rated 5 out of 5 stars

Nice & cheap

Everything worked, cheap, conversation in english

8 December 2023
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Reply from Locauto Group - Monza

Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika

Rated 2 out of 5 stars

They take pictures of you bank card

I asked for one particular car, they gave me another one. They take pictures of your credit card which isn't legal and they can't do that, you need to insert your card and pay not them taking pictures. No one speaks english there. They are very polite with italians but with foreigners its another story. Would not recomend.

15 November 2023
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Reply from Locauto Group - Monza

We are sorry to hear this. We’d like to learn more about your specific situation and make things right. Please get in touch with our customer center department through our website: http://www.locautorent.com/customerservice our Staff will help you to solve your issue. Thanks, Luca

Rated 5 out of 5 stars

Clean Experience

Kind and helpful staffs. It was smooth experience. Good place for Car Rental.

20 September 2023
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Reply from Locauto Group - Monza

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon, Matteo

Rated 5 out of 5 stars

So easy

So easy. Pleasant and helpful.

5 September 2023
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Reply from Locauto Group - Monza

Thank you for the great review! Stefania

Rated 1 out of 5 stars

I rent your car by autoeuropewith full…

I rent your car by autoeuropewith full demage protection insurance and you have charged on my credit card 220€ becuase it has a little scratch.

27 July 2023
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Reply from Locauto Group - Monza

We are sorry to hear this. We’d like to learn more about your specific situation and make things right. Please get in touch with our customer center department through our website: http://www.locautorent.com/customerservice our Staff will help you to solve your issue. Thanks Carlo

Rated 5 out of 5 stars

Great service

Great service. Great with customers. Quick to reply, and trustworthy.

1 June 2023
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Reply from Locauto Group - Monza

Dear Svein,

thank you so much for your positive feedback!

Best wishes,
Massimiliano.

Rated 5 out of 5 stars

ciao

ciao locauto

24 April 2023
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Reply from Locauto Group - Monza

Ciao! Grazie per averci dato 5 stelle! Al prossimo noleggio, Luca

Rated 5 out of 5 stars

Excellent service

Excellent service. New car for rental. Everything went smoothly. Highly recommended.

12 November 2022
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Reply from Locauto Group - Monza

Thank you for taking the time to leave us a review. See you soon, Gaia

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