Locauto staff in Florence were really helpful and picking up the car was really smooth and nice experience. Returning the car on Bologna were fast, but we were not sure was everything ok. or should w... See more
Company replied
Location
Switch locationVia Maso Finiguerra, 31R, 50123 Firenze, Firenze / Toscana, IT
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See what reviewers are saying
Top service and very friendly personal. Especially at the car Rental station in Firenze City. Everything has been prepared for me when picking up my car. Also, the availability of the Call Center is v... See more
Company replied
Locauto was great to rent from, and I was very happy with the perfect car for enjoying both Autostrada and twisty back roads - Opel Corsa with a manual transmission - not too big, enough space for our... See more
Company replied
The lady at the office was extremely helpful and very friendly and when we returned the car the gentleman at the garage was extremely polite and friendly. The only negative thing was when we went to... See more
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Company details
Written by the company
Presso l'ufficio Locauto Rent di Via Maso Finiguerra, 31/R potrai scegliere tra un'ampia gamma di auto a noleggio per le tue vacanze o i tuoi viaggi di lavoro. L'Ufficio di noleggio non è dotato di key box, ma è possibile la riconsegna fuori orario fino alle ore 02.00 presso l'adiacente Garage Excelsior (Via Palazzolo, 94). Accesso ZTL free. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.
Contact info
Via Maso Finiguerra, 31R, 50123, Firenze, Firenze / Toscana, Italy
- +39 0243020419
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4.6
Excellent
1K reviews
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Reply from Locauto Group - Firenze Borgo Ognissanti
Hi! thank you for your wonderful feedback! See you at the next rental, Gaia
Reply from Locauto Group - Firenze Borgo Ognissanti
Super feedback, thank you very much! See you soon onboard again with us. Fabio
Reply from Locauto Group - Firenze Borgo Ognissanti
Super feedback, thank you very much! See you soon onboard again with us. Fabio
Enterprise Car Rental - Florence, Italy
1. Office recognized my reservation.
2. Office allowed me to get setup one day in advance.
3. Day of pickup my paperwork was ready and I proceeded directly to pickup the car.
4. Car pickup guy answered all my questions and got me setup on the GPS.
5. Car return was quick and straight forward.
28 March 2026
Reply from Locauto Group - Firenze Borgo Ognissanti
Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo
Staff excelente but condition of the vehicle not satisfactory.
The management of the staff in the delivery of the car and in the return was excellent, but the cleanliness of the car and the general condition of the vehicle was not satisfactory.
26 March 2026
Reply from Locauto Group - Firenze Borgo Ognissanti
Hello David, thank you for choosing Locauto and writing us a feedback.
Your review will help us to create a better customer experience.
Anna
Easy check in and car pick up
Easy check in and car pick up. Drop off was also very easy. The small deposit made a difference
27 March 2026
Reply from Locauto Group - Firenze Borgo Ognissanti
That's great to hear! See you soon, Angelo
Front desk people were great in Florence easy return car was great
The people in Florence were great behind the desk. The car was terrific for the whole trip and easy return at the airport.
17 March 2026
Reply from Locauto Group - Firenze Borgo Ognissanti
Thank you for taking the time to leave us a positive review. See you soon, Enrico
Reply from Locauto Group - Firenze Borgo Ognissanti
That's great to hear! See you soon, Angelo
Satisfied
We were provided with details on the process, car, locations. Car was new. Served well our purpose. Would use again.
7 March 2026
Reply from Locauto Group - Firenze Borgo Ognissanti
That's great to hear! See you soon, Angelo
Very good expérience
Very good expérience. We rented an Opel Corsa for 1 week as Young drivers (less than 1 year license permit) and we had the « dont worry » insurance.
The car was great and the staff too
Thanks !
6 March 2026
Reply from Locauto Group - Firenze Borgo Ognissanti
Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania
The experience was very good
The experience was very good. The staff was friendly and efficient, and the whole process was quick and easy. They gave us a very good car that was almost new and in perfect condition. Everything went smoothly and we were very satisfied with the service. I would definitely rent from them again.
5 March 2026
Reply from Locauto Group - Firenze Borgo Ognissanti
Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia
Expérience clear and good
Check in clear and sympathetic, employees nice and aware.
Check out exactly similar, Very good experience.
4 March 2026
Reply from Locauto Group - Firenze Borgo Ognissanti
Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika
Customer service is doing good
Customer service is doing good. Everything is explained in detail. I will revisit this store next time.
28 February 2026
Reply from Locauto Group - Firenze Borgo Ognissanti
Super feedback, thank you very much! See you soon onboard again with us. Fabio
The best company!!!
22 February 2026
Reply from Locauto Group - Firenze Borgo Ognissanti
Hello, so glad you enjoyed the trip with us, Fabio
Reply from Locauto Group - Firenze Borgo Ognissanti
Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia
Pick up was fabulous
Pick up was fabulous , the service was great . Best car hire in italy so far , I have used every company so this was a pleasant surprise:)
However due to unforeseen circumstances I had to drop the car back a day early . The man was very rude at the garage and demanded I pay 20 euro because it was a Sunday !!
17 February 2026
Reply from Locauto Group - Firenze Borgo Ognissanti
We're happy to hear you had a great time in Italy. See you soon, Ginevra
Very good experience
2 February 2026
Reply from Locauto Group - Firenze Borgo Ognissanti
E’ bellissimo poter leggere la tua recensione, siamo davvero contenti e ti aspettiamo per un nuovo viaggio insieme! Erika
Very friendly staff and good directions…
Very friendly staff and good directions on how to get back to garage. Really positive experience
10 February 2026
Reply from Locauto Group - Firenze Borgo Ognissanti
Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika
Everything ok
9 February 2026
Reply from Locauto Group - Firenze Borgo Ognissanti
Grazie per aver condiviso la tua esperienza di noleggio e averci dedicato qualche minuto per questa bella recensione. A presto, Ginevra
Efficient process; good car
The process of renting out was simple and efficient and we didn't have to wait long. the car was brand new
2 February 2026
Reply from Locauto Group - Firenze Borgo Ognissanti
Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra
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