Locauto Group - Firenze Aeroporto Reviews 

Staff in Florence and Milan were great! Helpful instructions and directions. Great car and fast and easy process for getting and dropping off the car.

Great service and very friendly staff. Easy to book and everything was easy.

Fast pick-up and pick-off. Great staff, they help with everything. Almost brand new car, with which was no problem at all. Booking process was easy. No kredit card needed. Everything was excellent.

Very straight forward approach. Quickly off in nice vehicle. Easy handing over of vehicle at other site.

Very good and positive contact with personel, easy rental, clear rental conditions. We got almost new car, fully equipped. Return was fast and without unnecessary formalities.

The person that gave us the car in Florence was not very patient, being a digital all round type Fiat, we needed to know more ab. the functions. Tailgate so high to reach once open and the button to tap for automatic didn't work. Radio and AC noise made it difficult to understand the GPS. Advice for you: give the renter the right Bldg. of the Airport where the car will be returned please. That should be possible or?

Seamless pick up even though late at night at Florence airport and multiple locations in Rome for drop off.
No issues either end and car as booked and did its job,

We had a reservation with another company and they would not accept our credit card. We walked over to Locauto asked if they had a car available and would take our card and the girl was VERY helpful!! She saved our vacation!

Extremly fast reception of the car. Well organizated

Great service in both Firenze and Pisa. No Insurance add-on sales and a nice brand new car. I can trully recommend Locauto

Friendly and helpful staff, good prices, and easy experience picking up and dropping off the car.

Fantastic service, absolutely painless in terms of pick up and return. No deposit needed, contrary to other agencies. The car was brand new, swift, reliable and economic. I will definitely come back and keep recommending it among friends.

Everyone was kind and helpful, the cars were clean. We did have to put oil into one of them but that was easy enough. My only recommendation for a better experience would be to put a toll pass in each car and charge the customer at the end. Sometimes the credit card option didn't work at the tolls and then it was a scramble to find the change! It would have made the trip that much better to know we could sail through the pass lane and pay later! Otherwise all was great. I would absolutely rent from Locauto again!

Staff super friendly, no additional costs, the car was in perfect condition

Very smooth processes, both when picking up and when leaving the car.

At Florence Airport our bag was lost and by the time we sorted out with the airport we were late picking up our hire car and they cancelled it. Location stepped in and their service was incredible. Friendly helpful service meant out awful start to the holiday was saved by this lovely outfit. Couldn’t recommend them enough!

Front headlight was burnt out, car was super dirty inside and out. front window was blurry from not being clear. rear tires were worn out, making driving in the rain scarry. The before and after service was very good.

Everything worked out as planned, very friendly service, car was new and (relatively) clean. Easy check-in and check out experience.

Smooth experience with staff service at check in and check out, new cars working great on the roads and cities. Next time with Locauto again! :)