The website was easy to use for booking and changes. The team at the Ferrara location were so friendly and welcoming - they answered the phone when I called to let them know I’d be late and were very... See more
Company replied
Location
Switch locationVia Bologna, 623, 44124 Chiesuol Del Fosso, Ferrara / Emilia Romagna, IT
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Renting a car here was so effortless. They are friendly, kind, thoughtful, and trustworthy. They don’t try to talk you into buying their insurance. They trust your decision. The car we reserved was t... See more
Company replied
The woman at the Florence location and the woman at the Ferrara location were both so nice and so helpful. This was such an easy rental experience and I will definitely use this company again if I nee... See more
Company replied
Quick action of rental works Nice to talks with information
Company replied
Company details
Written by the company
Presso l'ufficio Locauto Rent di Via Bologna 623 a Chiesuol del Fosso potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0532905322 Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.
Contact info
Via Bologna, 623, 44124, Chiesuol Del Fosso, Ferrara / Emilia Romagna, Italy
- +39 0532905322
Unisciti a MyLocauto Friends
4.7
Excellent
742 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Website was easy to navigate
Website was easy to navigate, excellent customer representative, no surprise fees. Vehicle in good repair.
23 September 2025
Reply from Locauto Group - Ferrara
Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo
Very correct service
Very friendly and correct service and communication. Everything was handled correct and fast. Recommended.
20 August 2025
Reply from Locauto Group - Ferrara
Hi! thank you for your wonderful feedback! See you at the next rental, Gaia
Amazing company!
The woman at the Florence location and the woman at the Ferrara location were both so nice and so helpful. This was such an easy rental experience and I will definitely use this company again if I need to rent another car! Absolute amazing people at this company!!!!
16 February 2025
Reply from Locauto Group - Ferrara
Hi! thank you for your wonderful feedback! See you at the next rental, Gaia
Quick action of rental works
Quick action of rental works
Nice to talks with information
15 November 2024
Reply from Locauto Group - Ferrara
Thank you so much for your feedback! Is there anything would you suggest we improve? See you soon, Gaia
Reply from Locauto Group - Ferrara
Thank you for your feedback! Fausto
Renting a car here was so effortless
Renting a car here was so effortless. They are friendly, kind, thoughtful, and trustworthy. They don’t try to talk you into buying their insurance. They trust your decision. The car we reserved was the car we received and it was ready to go. Priscilla and Gaia were wonderful. We highly recommend renting from this car rental agency. You won’t regret it
19 October 2024
Reply from Locauto Group - Ferrara
Thank you for taking the time to leave us a positive review. See you soon, Enrico
Quick and reliable
Got exactly what we needed and the documentation did not take much time. As we return the vehicle exactly as instructed and in good condition, the process was entirely hassle-free. Very reliable service and would definitely recommend.
3 October 2024
Reply from Locauto Group - Ferrara
Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon, Matteo
Very friendly staff and easy procedure…
Very friendly staff and easy procedure for car pick up.
3 April 2024
Reply from Locauto Group - Ferrara
Hey, thank you so much for your kind words. we hope to see you soon! Erika
Reply from Locauto Group - Ferrara
We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo
Reply from Locauto Group - Ferrara
We are so happy about your all-out stressless experience. Lucrezia
Reply from Locauto Group - Ferrara
Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika
Good car and friendly service
26 July 2023
Reply from Locauto Group - Ferrara
Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika
Easy booking, great experience
The website was easy to use for booking and changes. The team at the Ferrara location were so friendly and welcoming - they answered the phone when I called to let them know I’d be late and were very accommodating. Drop off at the Milan airport also went smoothly. Our VW Golf was in good condition. I appreciated having an automatic transmission and the ability to pay a little extra for a “No stress” return. Thank you!
30 July 2023
Reply from Locauto Group - Ferrara
Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon, Matteo
Reply from Locauto Group - Ferrara
Thank you for the great review! Stefania
Everything was okay.
7 June 2023
Reply from Locauto Group - Ferrara
Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon, Matteo
Kindness of attendants at the desk
Kindness of attendants at the desk, quality and cleanliness of vehicle and finally the flawless closing of contract…
23 May 2023
Reply from Locauto Group - Ferrara
Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika
Great service good cars
The car was perfectly clean and the customer service was great, very nice people
27 January 2023
Reply from Locauto Group - Ferrara
Thanks for giving us your positive feedback, Maria. We are glad you enjoyed your trip with Locauto. See you soon, Gaia
Good service
Cars was in good state. Fully cleaned, paying the full insurance at desk permit to avoid blocking the waranty. Only thing, the QR code to rent in express mode don't work
4 December 2022
Reply from Locauto Group - Ferrara
Hey, thank you so much for your positive feedback and for taking the time to post this review.
Carlo
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.