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Locauto Group - Cremona Reviews 464

TrustScore 4.5 out of 5

4.7

Via Castelleone, 130/M, 26100 Cremona, Cremona / Lombardia, IT


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See what reviewers are saying

Rated 5 out of 5 stars

My overall experience was excellent. They had the car I wanted, the procedures at the location were quick and I got a precise report of the damages the car already had. No problems at all while giving... See more

Company replied

Rated 5 out of 5 stars

Check in e check out veloci! Il team Locauto è sempre disponibile per informazioni, cambi e richieste dell'ultimo momento.

Company replied

Rated 5 out of 5 stars

The car rental experience was excellent. The vehicle was well maintained, and the service was efficient. Pricing was reasonable. Would deffinatly recommend based on this experience.

Company replied

Rated 5 out of 5 stars

Very simple to book and collect. Cars are of good standard and prices reasonable.

Company replied


Company details

  1. Car Rental Agency
  2. Van Rental Agency

Written by the company

Presso l'ufficio Locauto Rent di Cremona, in via Castelleone 130/M potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 03721920751. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.


Contact info

  • Via Castelleone, 130/M, 26100, Cremona, Cremona / Lombardia, Italy

  • +39 03721920751
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Unisciti a MyLocauto Friends

Risparmia fino al 20% per sempre sul noleggio auto e furgoni

4.7

Excellent

TrustScore 4.5 out of 5

464 reviews

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Rated 4 out of 5 stars

The service was friendly

The service was friendly, the pickup and return process was quick and easy, and the car was clean and in great condition. Everything went smoothly.

3 March 2026
Locauto Group - Cremona logo

Reply from Locauto Group - Cremona

Hello Kristi, we really appreciate your positive feedback!
Thank you for choosing us and we hope you'll come back again!

Sara

Rated 5 out of 5 stars

The car rental experience was…

The car rental experience was excellent. The vehicle was well maintained, and the service was efficient. Pricing was reasonable. Would deffinatly recommend based on this experience.

11 February 2025
Locauto Group - Cremona logo

Reply from Locauto Group - Cremona

We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo

Rated 1 out of 5 stars

Company and staff very bad behaviour.

Thay tookt the money , and didn't gave a service.

29 September 2024
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Reply from Locauto Group - Cremona

We are sad to hear you have not had a positive experience with us. We are here to http://www.locautorent.com/customerservice help you with anything you need. Luca

Rated 1 out of 5 stars

Not worth. Very expensive

Poor value. Altough servie at malpensa at the return was great.
Prices are high. Extras are unreasoble

31 August 2024
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Reply from Locauto Group - Cremona

Thanks for your feedback Estevao. We hope we have compensated with the expected quality of service and professionalism. However, we hope to see you again soon, Luca

Rated 3 out of 5 stars

They did not agree with the credit card…

They did not agree with the credit card in digital format on the phone.

26 June 2024
Locauto Group - Cremona logo

Reply from Locauto Group - Cremona

Thank you for taking the time to leave us a review. On our website https://www.locautorent.com/en/legal-notice/terms-and-conditions/ you can check our booking terms and conditions. We hope however to see you again, Luca

Rated 5 out of 5 stars

Fair company

Fair company

18 May 2024
Locauto Group - Cremona logo

Reply from Locauto Group - Cremona

The team is thrilled to hear such good feedback, and we’re proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide

Rated 5 out of 5 stars

Excellent overall experience

My overall experience was excellent. They had the car I wanted, the procedures at the location were quick and I got a precise report of the damages the car already had. No problems at all while giving the car back either. Highly recommended.

29 September 2023
Locauto Group - Cremona logo

Reply from Locauto Group - Cremona

The team is thrilled to hear such good feedback, and we’re proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide

Rated 5 out of 5 stars

Check in e check out veloci!

Check in e check out veloci!

Il team Locauto è sempre disponibile per informazioni, cambi e richieste dell'ultimo momento.

26 July 2023
Locauto Group - Cremona logo

Reply from Locauto Group - Cremona

Grazie, facciamo del nostro meglio per offrirvi ogni giorno un servizio sicuro, rapido e impeccabile. Al prossimo noleggio, Gaia

Rated 5 out of 5 stars

Very simple to book and collect

Very simple to book and collect. Cars are of good standard and prices reasonable.

8 May 2023
Locauto Group - Cremona logo

Reply from Locauto Group - Cremona

Thank you for taking the time to leave us a positive review. See you soon, Enrico

Rated 5 out of 5 stars

Tutto al Top.

11 April 2023
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Reply from Locauto Group - Cremona

Grazie Gianluca, siamo felici di leggere le tue parole. Al prossimo noleggio, Gaia

Rated 1 out of 5 stars

Employee's rudeness

We had no problems picking up the car. However, when we went to return the car to the agency in Cremona, the employee was extremely rude, saying that the car was very poor, we understood that she called us pigs. Needs more education, she can't treat people that way. If she needs to wash, she explains and there is no problem. But calling people pigs is a tremendous lack of education, prejudice. My partner and I felt very offended by the service provided by the employee in Cremona.

21 February 2023
Locauto Group - Cremona logo

Reply from Locauto Group - Cremona

Thank you for bringing this matter to our attention Luis. We have notified your review to competent department. We hope to see you again soon.
Carlo

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