My overall experience was excellent. They had the car I wanted, the procedures at the location were quick and I got a precise report of the damages the car already had. No problems at all while giving... See more
Company replied

Via Castelleone, 130/M, 26100 Cremona, Cremona / Lombardia, IT
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My overall experience was excellent. They had the car I wanted, the procedures at the location were quick and I got a precise report of the damages the car already had. No problems at all while giving... See more
Company replied
Check in e check out veloci! Il team Locauto è sempre disponibile per informazioni, cambi e richieste dell'ultimo momento.
Company replied
The car rental experience was excellent. The vehicle was well maintained, and the service was efficient. Pricing was reasonable. Would deffinatly recommend based on this experience.
Company replied
Very simple to book and collect. Cars are of good standard and prices reasonable.
Company replied
Presso l'ufficio Locauto Rent di Cremona, in via Castelleone 130/M potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 03721920751. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.
Via Castelleone, 130/M, 26100, Cremona, Cremona / Lombardia, Italy

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Reply from Locauto Group - Cremona
The service was friendly, the pickup and return process was quick and easy, and the car was clean and in great condition. Everything went smoothly.

Reply from Locauto Group - Cremona
The car rental experience was excellent. The vehicle was well maintained, and the service was efficient. Pricing was reasonable. Would deffinatly recommend based on this experience.

Reply from Locauto Group - Cremona
Thay tookt the money , and didn't gave a service.

Reply from Locauto Group - Cremona
Poor value. Altough servie at malpensa at the return was great.
Prices are high. Extras are unreasoble

Reply from Locauto Group - Cremona
They did not agree with the credit card in digital format on the phone.

Reply from Locauto Group - Cremona

Reply from Locauto Group - Cremona
My overall experience was excellent. They had the car I wanted, the procedures at the location were quick and I got a precise report of the damages the car already had. No problems at all while giving the car back either. Highly recommended.

Reply from Locauto Group - Cremona
Check in e check out veloci!
Il team Locauto è sempre disponibile per informazioni, cambi e richieste dell'ultimo momento.

Reply from Locauto Group - Cremona
Very simple to book and collect. Cars are of good standard and prices reasonable.

Reply from Locauto Group - Cremona

Reply from Locauto Group - Cremona
We had no problems picking up the car. However, when we went to return the car to the agency in Cremona, the employee was extremely rude, saying that the car was very poor, we understood that she called us pigs. Needs more education, she can't treat people that way. If she needs to wash, she explains and there is no problem. But calling people pigs is a tremendous lack of education, prejudice. My partner and I felt very offended by the service provided by the employee in Cremona.

Reply from Locauto Group - Cremona
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