Pick up and delivery was flawless and fast. I don't give you five starts because I believe your charge to refuel the car was excessive. Unfamiliar with the area I did not find a gas station close enou... See more
Company replied
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See what reviewers are saying
We originally had a car booked through europcar in Milan, but when we turned up they refused to rent us the car, terrible customer service. We then went to Locauto in Como, the team there are simply... See more
Company replied
Both the collection and delivery points were staffed by people that were really helpful and friendly. My only reservation was the Opal Frontera. The car was new but for long journeys the seating was v... See more
Company replied
Friendly, helpful, and kind service. We needed a last minute rental and the lady who helped us both days was great. If we ever needed to rent a car in the Lake Como area, we would definitely book thro... See more
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Company details
Written by the company
Presso l'ufficio Locauto Rent di Como in via Varesina 138, potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero 031522300 Servizio di noleggio furgoni a breve termine per lavoro e traslochi.
Contact info
Via Varesina 138, 22100, Como, Lombardia, Italy
- +39 031522300
Unisciti a MyLocauto Friends
4.7
Excellent
366 reviews
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SCAM DO NOT USE
Avoid LocAuto at All Costs - Classic Tourist Scam Operation
If I could give zero stars, I would. LocAuto is running a blatant damage scam targeting tourists, and I'm one of many victims.
After returning the rental car in the same condition it was received, I was hit with a fraudulent damage claim of 720 EUR for marks that were not present when I dropped it off. Thankfully, I had already read reviews warning of this exact scam and took time-stamped photos and videos of the car at drop-off -- proving the vehicle was returned without further damage.
This is not an isolated incident -- a quick glance at reviews reveals a disturbing pattern of LocAuto inventing damage after the fact, assuming tourists won't fight back.
Let me be clear: this company operates with zero integrity. Their practices are deceptive, aggressive, and designed to exploit travelers unfamiliar with the area or process. They are not to be trusted.
I've disputed the charge with my bank, filed a complaint, and I strongly advise anyone considering LocAuto to look elsewhere. There are plenty of legitimate car rental companies that don't rely on trickery and fabricated fees to make money.
Save yourself the headache. Avoid LocAuto like the plague.
21 June 2025
Unprompted review
Reply from Locauto Group - Como
We are sorry to receive your review. We’d like to learn more about your specific situation and make things right. Please get in touch with our customer center department through our website: http://www.locautorent.com/customerservice our staff will help you to solve your issue. Thanks, Gaia
Seamless check in and out experience
Seamless check in and out experience, clean cars, reasonable price.
14 June 2025
Reply from Locauto Group - Como
Thank you for your feedback! Fausto
Reply from Locauto Group - Como
Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika
Reply from Locauto Group - Como
Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra
Reply from Locauto Group - Como
Thank you for the great review! Stefania
Always easy to book
Always easy to book, great value, and the best helpful staff - thank you! 😀
21 May 2025
Reply from Locauto Group - Como
We're happy to hear you had a great time in Italy. See you soon, Ginevra
The help was excellent
The help was excellent! Superb customer service. Really nice car! They even gave me a bottle of water.
16 May 2025
Reply from Locauto Group - Como
Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania
Your systematic not supporting either…
Your systematic not supporting either English or Arabic ( your reports ) ,price much different than onther companies and you don’t have whatsapp in case of support needed.
12 May 2025
Reply from Locauto Group - Como
Thank you for your feedback. Our customers reviews are important for us to improve the quality of the service provided. We have forwarded your report to the competent department. We can't wait have you on board again, Anna
Reply from Locauto Group - Como
The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide
Nice service and condition but expensive
Nice service but expensive and good answers for the wuestions
23 March 2025
Reply from Locauto Group - Como
Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio
Fantastic service
There's is a great team in Como that helped us to have a more comfortable experience, upgraded us with a better car with no cost and also were very gentle and efficient. I would recommend with no doubt.
16 February 2025
Reply from Locauto Group - Como
Thank you Eduardo for your feedback. Our customers reviews are important for us to improve the quality of the service provided. See you on the next rental, Gaia
Reply from Locauto Group - Como
Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia
Helpful and friendly staff
Helpful and friendly staff
Reasonable price
Could keep an eye on the level of ad blue in cars that require it
30 November 2024
Reply from Locauto Group - Como
Thank you so much Alexander! Is there anything would you suggest we improve? See you soon, Anna
Reply from Locauto Group - Como
Thank you for taking the time to leave us a positive review. See you soon, Enrico
Excellent service and cars!!!
14 November 2024
Reply from Locauto Group - Como
Hello, so glad you enjoyed the trip with us, Fabio
Reply from Locauto Group - Como
Thank you for the great review! Stefania
The rental team in Lake Como very…
The rental team in Lake Como very attentive and profesional.
Car was ready and in perfect condition.
Return at Florence Airport was seamless.
Thank you
27 September 2024
Reply from Locauto Group - Como
Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania
Reply from Locauto Group - Como
Thank you for your feedback! Fausto
Once again Matteo and Maurizio from Como Locauto where very helpful and efficient. We wouldn’t rent from anyone else.
Once again Matteo and Maurizio from Como
21 September 2024
Reply from Locauto Group - Como
Hey, thank you so much for your kind words. we hope to see you soon! Erika
Very easy and friendly car pickup and…
Very easy and friendly car pickup and drop-off experience.
15 September 2024
Reply from Locauto Group - Como
Thank you for the great review! Stefania
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