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Locauto Group - Como Reviews 343

TrustScore 4.5 out of 5

4.7

Via Varesina 138, 22100 Como, Lombardia, IT


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Rated 5 out of 5 stars

Both the collection and delivery points were staffed by people that were really helpful and friendly. My only reservation was the Opal Frontera. The car was new but for long journeys the seating was v... See more

Company replied

Rated 5 out of 5 stars

We originally had a car booked through europcar in Milan, but when we turned up they refused to rent us the car, terrible customer service. We then went to Locauto in Como, the team there are simply... See more

Company replied

Rated 5 out of 5 stars

The service was great, quick and kind. Checking in and returning the car were easy and the car itself was as described.

Company replied

Rated 5 out of 5 stars

We had a very positive experience renting a car from LockAuto. Picking up the car was smooth and hassle-free — the representative was clear, professional, and spoke excellent English, which m... See more

Company replied


Company details

  1. Car Rental Agency
  2. Van Rental Agency

Written by the company

Presso l'ufficio Locauto Rent di Como in via Varesina 138, potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero 031522300 Servizio di noleggio furgoni a breve termine per lavoro e traslochi.


Contact info

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4.7

Excellent

TrustScore 4.5 out of 5

343 reviews

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Rated 5 out of 5 stars

Second booking with locauto

Second booking with locauto. Thank you 🥰

3 May 2025
Locauto Group - Como logo

Reply from Locauto Group - Como

The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide

Rated 5 out of 5 stars

Fantastic service

There's is a great team in Como that helped us to have a more comfortable experience, upgraded us with a better car with no cost and also were very gentle and efficient. I would recommend with no doubt.

16 February 2025
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Reply from Locauto Group - Como

Thank you Eduardo for your feedback. Our customers reviews are important for us to improve the quality of the service provided. See you on the next rental, Gaia

Rated 4 out of 5 stars

Helpful and friendly staff

Helpful and friendly staff
Reasonable price
Could keep an eye on the level of ad blue in cars that require it

30 November 2024
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Reply from Locauto Group - Como

Thank you so much Alexander! Is there anything would you suggest we improve? See you soon, Anna

Rated 5 out of 5 stars

The rental team in Lake Como very…

The rental team in Lake Como very attentive and profesional.
Car was ready and in perfect condition.
Return at Florence Airport was seamless.
Thank you

27 September 2024
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Reply from Locauto Group - Como

Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania

Rated 5 out of 5 stars

Nice people

Nice people, clean cars, great service!

19 September 2024
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Reply from Locauto Group - Como

Thank you for your feedback! Fausto

Rated 5 out of 5 stars

Very good service

The process of taking over and drop of the car is very simple and fast. Instead of booked car I got a bit better car class with auto gear and very economical . Other important point I was used debit card only

14 September 2024
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Reply from Locauto Group - Como

Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia

Rated 1 out of 5 stars

Fraud

Locauto accused me of doing damage to a car when I didn't. The company is not responding to disputes and will not produce pictures of the damage. They were horrible to begin with, unhelpful and rude.

11 August 2024
Unprompted review
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Reply from Locauto Group - Como

We are sorry to hear that your experience was not up to standard, and we appreciate you bringing this to our attention. We would like the opportunity to investigate what went wrong, so please contact our customer center department through our website: http://www.locautorent.com/customerservice Thank you, Luca

Rated 5 out of 5 stars

Quick and great service, good cars.

The smart checking made the reservation a quick smooth and pleasant experience, they explained everything patiently, both the check in and check out was very quick and professional. Highly recommended.

7 August 2024
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Reply from Locauto Group - Como

That's great to hear! See you soon, Angelo

Rated 5 out of 5 stars

Excellent experience

Excellent staff. No issues. Will highly recommend

11 July 2024
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Reply from Locauto Group - Como

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon, Matteo

Rated 5 out of 5 stars

Staff were great, price was reasonable!

Staff were great and very helpful. Super easy pick up and drop off of different locations. Price was very good!

6 July 2024
Locauto Group - Como logo

Reply from Locauto Group - Como

Thank you for the great review! Stefania

Rated 5 out of 5 stars

personale attention

personale attention, I head a specific need and I was followed and assisted in a carefull an attentive way ... It was practically a very good solution ...

27 June 2024
Locauto Group - Como logo

Reply from Locauto Group - Como

Hi! thank you for your wonderful feedback! See you at the next rental, Gaia

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