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Locauto Group - Bologna Stazione Centrale Reviews 

1,784
•
TrustScore 4.5 out of 5

4.6

Via Pietramellara, 35L, 40121 Bologna, Bologna / Emilia Romagna, IT

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See what reviewers are saying

Rated 4 out of 5 stars

I was very hesitate about renting a car overseas but other than a little mix-up picking up the car which was corrected very quickly the whole experience was very worth while. returning the car to FC... See more

Company replied

Rated 5 out of 5 stars

I had originally rented a car through SunnyCars/Autovia (the agency right next to Locauto), but our bank card—which was indeed a credit card—was rejected by Autovia. In desperation, and determined not... See more

Company replied

Rated 5 out of 5 stars

Really great experience with the car hire during our trip to Italy after being let down by another company. Very helpful staff and nothing was a problem. Picked up from Bologna and returned to Milan m... See more

Company replied

Rated 5 out of 5 stars

Friendly and fast service. Although a larger car would have been preferable, as I am 194 cm tall, I was able to fit comfortably in the Jeep Avenger. However, passengers sitting behind me did not have... See more

Company replied


Company details

  1. Car Rental Agency
  2. also in
  3. Van Rental Agency

Written by the company

Presso l'ufficio Locauto Rent di Bologna Stazione Centrale in via Pietramellara 35/L potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 051243995. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.


Contact info

  • Via Pietramellara, 35L, 40121, Bologna, Bologna / Emilia Romagna, Italy

  • +39 051243995
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4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.6

All reviews

(1,784)

58,775 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Mandis in Bologna is perfect

Mandis in Bologna is perfect ! The best employee of the company ! Very helpful !

21 October 2025
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Reply from Locauto Group - Bologna Stazione Centrale

Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika

Rated 5 out of 5 stars

Super fast

Super fast, and easy. Best company!

7 October 2025
Locauto Group - Bologna Stazione Centrale logo

Reply from Locauto Group - Bologna Stazione Centrale

Hi! thank you for your wonderful feedback! See you at the next rental, Gaia

Rated 5 out of 5 stars

Super !!!

Very good rental price. Car well-maintained and in excellent condition. Friendly and professional service. I recommend it to everyone.

22 October 2025
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Reply from Locauto Group - Bologna Stazione Centrale

Thank you for your feedback! Fausto

Rated 5 out of 5 stars

On time

On time, safe journey, good info before pickup.

21 October 2025
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Reply from Locauto Group - Bologna Stazione Centrale

Hi! thank you for your wonderful feedback! See you at the next rental, Gaia

Rated 5 out of 5 stars

Easy pick up and drop off

Easy pick up and drop off. Friendly people on both ends. Nice and clean car. Would use them again.

15 October 2025
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Reply from Locauto Group - Bologna Stazione Centrale

Thank you for your feedback! Fausto

Rated 5 out of 5 stars

The staff was wonderful

The staff was wonderful! They were easy to work with, the pricing was very competitive, and they were very helpful!

12 October 2025
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Reply from Locauto Group - Bologna Stazione Centrale

Thank you for leaving us a positive review! See you soon, Enrico

Rated 3 out of 5 stars

Could have been much better

The reservation process on line was a bit complicated. The calendar did not allow for the dates I needed. After several tries I was able to do it. The pick up location left a lot to be desired. There was just one person at the counter and it took for ever. After that we had to go to a separate location to retreive the car. Something similar happened when we returned it. The office is in a different location from the garage which makes things compolicated for us: what do you do first? You go to the office? Where do you leave the car in the meanwhile. In general, LOCAUTO should review its processes ro make them more practical and expedite for the clients

1 October 2025
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Reply from Locauto Group - Bologna Stazione Centrale

Thanks for your feedback. Our customer's reviews are important for us to improve the quality of the service provided. We can't wait to have you on board again, Luca

Rated 5 out of 5 stars

Super fast and professional service

Super fast and professional service. From entering the office to collecting the car was maybe 10 minutes.

13 October 2025
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Reply from Locauto Group - Bologna Stazione Centrale

Many thanks, see you soon! Erika

Rated 5 out of 5 stars

A good experience

Our pickup of the car went smoothly, it was nice to have someone review the car and its features. The drop off went quickly, the gentleman there took us right away and had us out in less than 10 minutes.

7 October 2025
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Reply from Locauto Group - Bologna Stazione Centrale

Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico

Rated 4 out of 5 stars

The staff made the experience very easy…

The staff made the experience very easy and convenient. I had found myself unable to use my voucher with another company who had a policy requiring an international driver’s license. So I was in a bind. I rented with National very efficiently. The only downside was that there was high demand at the time so it was an expensive rental fee.

27 September 2025
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Reply from Locauto Group - Bologna Stazione Centrale

Thank you for your feedback! We can't wait to have you on board again and deserve 5 stars! See you soon, Luca

Rated 5 out of 5 stars

Andrea was amazing

Andrea was amazing! Super professional, friendly, and helpful. The process was fast and easy, and the car was perfect. Highly recommend!

20 September 2025
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Reply from Locauto Group - Bologna Stazione Centrale

Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika

Rated 5 out of 5 stars

Everything went smoothly

Everything was fine, picking up the car with Smart Check-in took about 10 minutes, and we also had a second driver. With full insurance, nothing needed to be dealt with at all. Everything went smoothly.

21 September 2025
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Reply from Locauto Group - Bologna Stazione Centrale

We are so happy about your all-out stressless experience. Lucrezia

Rated 5 out of 5 stars

There is no match for Locauto in Italy

Every time It’s a really great experience. Hassle free service, well maintained vehicles, great customer friendly staff. No other company can match their standard. Highly recommended for Italy.

Pradeep Sisodia - India

10 September 2025
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Reply from Locauto Group - Bologna Stazione Centrale

Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia

Rated 5 out of 5 stars

Car rental went smoothly.

Car rental went smoothly.
The formalities during pickup and return were kept to a minimum, and everything was handled digitally. The cars are in good technical condition, and there’s an option to purchase additional insurance called “don’t worry.”
However, having insurance doesn’t mean we can stop being careful.
I recommend this company—everything was ok in my case.

14 September 2025
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Reply from Locauto Group - Bologna Stazione Centrale

Thank you for the great review! Stefania

Rated 5 out of 5 stars

Rental

I had a great experience with Locauto. The car was clean, comfortable, and in excellent condition. The staff was friendly and helpful, and the whole rental process was smooth and easy. I would definitely recommend Locauto and rent from them again

24 August 2025
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Reply from Locauto Group - Bologna Stazione Centrale

That's great to hear! See you soon, Angelo

Rated 5 out of 5 stars

Excellent...great people

Excellent...great people, reliable modern car...

20 August 2025
Locauto Group - Bologna Stazione Centrale logo

Reply from Locauto Group - Bologna Stazione Centrale

The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide

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