I rented an Opel Corsa for 6 days! When I arrived at the airport, the service at the company's desk was prompt. I went to the pickup area—which was nearby—and was served immediately. The car was new,... See more
Company replied

Via del Triumvirato, 84, 40132 Bologna, Bologna / Emilia Romagna, IT
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I rented an Opel Corsa for 6 days! When I arrived at the airport, the service at the company's desk was prompt. I went to the pickup area—which was nearby—and was served immediately. The car was new,... See more
Company replied
Excelent service, friendly and competent staff, good car/van. A little tricky to drive out from the airport parking lot as it's pretty tight when driving a van... but it's not the company's fault.... See more
Company replied
We received the right car (Peugeot 2008). Quick processing, including the paperwork. No additional options (extra costs) were offered. Quick drop-off at the end. We really enjoyed using the car during... See more
Company replied
Definitely one of the trustworthy rental companies in Italy, much better then other big names like eurocars etc. I would recommend Locauto to anyone flying to Italy and looking for a rental car!
Company replied
Presso l'ufficio Locauto Rent di Bologna Aeroporto, potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio e furgoni per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020414. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.
Via del Triumvirato, 84, 40132, Bologna, Bologna / Emilia Romagna, Italy

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Definitely one of the trustworthy rental companies in Italy, much better then other big names like eurocars etc. I would recommend Locauto to anyone flying to Italy and looking for a rental car!

Reply from Locauto Group - Bologna Aeroporto
Very good service all the way - from booking at the airport to handover and returning of the car.

Reply from Locauto Group - Bologna Aeroporto
The front window was extremely dirty from inside. I haven’t got an invoice for my company, what I asked at the Locauto desk when I collected a care and give datas of my company

Reply from Locauto Group - Bologna Aeroporto
Excelent service, friendly and competent staff, good car/van.
A little tricky to drive out from the airport parking lot as it's pretty tight when driving a van... but it's not the company's fault.
Thank you!

Reply from Locauto Group - Bologna Aeroporto
Delivery and dropoff was easy and quick. Car was T-Roc , confortable and in good condition. Thanks

Reply from Locauto Group - Bologna Aeroporto
The rental was very fast in the Airport, without deposit in front

Reply from Locauto Group - Bologna Aeroporto
She was nimra
Shameless and completely unprofessional staff. She asked for my phone number and invited me to go to a hotel in front of my family. Her behaviour was disrespectful, inappropriate, and unacceptable. I was shocked by such conduct from someone working in customer service.
I rented an Opel Corsa for 6 days! When I arrived at the airport, the service at the company's desk was prompt. I went to the pickup area—which was nearby—and was served immediately. The car was new, had low mileage, and was in excellent condition! I noticed that their vehicle fleet was generally new. Returning the vehicle was a quick and hassle-free process! I was completely satisfied and would choose Locauto again!

Reply from Locauto Group - Bologna Aeroporto
Fast service at counter, got exactly the car id ordered and fast service on return. No issues. Highly recommended

Reply from Locauto Group - Bologna Aeroporto
Very easy to rent a car from them. Good personnel and brand new cars.
Thank you

Reply from Locauto Group - Bologna Aeroporto
I had an excellent experience with Locauto from start to finish. The booking process was straightforward, and both the pick-up and return were quick and efficient. The staff were friendly, professional, and explained everything clearly without any pressure.
The car was clean, in excellent condition, and exactly as booked. Returning the vehicle was just as easy, with no unexpected issues or hidden charges.
I really appreciated how organized and transparent the whole process was, which made our trip much more enjoyable. I would definitely choose Locauto again and highly recommend them to anyone looking for a reliable and stress-free car rental experience.

Reply from Locauto Group - Bologna Aeroporto

Reply from Locauto Group - Bologna Aeroporto

Reply from Locauto Group - Bologna Aeroporto

Reply from Locauto Group - Bologna Aeroporto
Very,very good service and very nice staff!
Many thanks!

Reply from Locauto Group - Bologna Aeroporto
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