The car itself was excellent - mechanically perfect, comfortable, and served us well throughout the rental period. However, I was disappointed with two important aspects: 1. Cleanliness: The veh... See more

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5 stars ⭐⭐⭐⭐⭐ We had a great experience with Locauto in Bari. The whole rental process was smooth and straightforward, and the staff was helpful and professional. The car was excellent, clean... See more
Company replied
Excellent customer service from start to finish. I personally had the pleasure to interact with Vincenzo who was very friendly, professional, and helpful (thank you Vic!). He made the car rental proce... See more
Company replied
All process really smooth, easy to understand and explained. the sales representatives helped me get a last minute car in no time. I can't remember his name but happy with the service. the price is no... See more
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Company details
Written by the company
Presso l'ufficio Locauto Rent di Bari Stazione Centrale in Piazza Aldo Moro snc potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E' possibile riconsegnare fuori orario previo accordo con l'Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0803525370 Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione. Risparmia tempo ed evita code con lo Smart Check-In: il noleggio veloce e sicuro.
Contact info
Piazza Aldo Moro snc, 70121, Bari, Puglia, Italy
- +39 0803525370

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Bari train station
Micky and Thomas Bari train station are the ultimate team, and very pleasant. Though not sure what they talked about in italian, but didn't mind:D

Reply from Locauto Group - Bari Stazione Centrale

Reply from Locauto Group - Bari Stazione Centrale
Very smooth and professional experience…
Very smooth and professional experience with Locauto in Bari 🙂
The pickup process was fast and clear, the car was in very good condition and the return at the airport was easy and stress-free — which is honestly one of the most important things when travelling with family and children.
As I’m comfortable driving manual transmission cars, the team provided us a brand new fully equipped Opel Corsa, which made the whole Puglia road trip even more enjoyable 😊🚗
No hidden surprises, good organization and overall a very relaxed rental experience.
Would definitely use Locauto again in Italy 🇮🇹

Reply from Locauto Group - Bari Stazione Centrale

Reply from Locauto Group - Bari Stazione Centrale
A few problems, but a good car rental company
The car was not very clean and did not have any windshield washer fluid. Other than this, the car worked fine and the people at the office were very friendly and efficient.

Reply from Locauto Group - Bari Stazione Centrale
Easy pick up and drop off
Easy pick up and drop off. Saff was great - especially Davido when we returned our car.

Reply from Locauto Group - Bari Stazione Centrale

Reply from Locauto Group - Bari Stazione Centrale
Smooth
We rented a car from Bari and paid the full coverage just in case, we didn’t have any problems, and the question I had were answered quickly when I called the organisation.

Reply from Locauto Group - Bari Stazione Centrale

Reply from Locauto Group - Bari Stazione Centrale
Customer service was very professional
Customer service was very professional. Everyone did a great job. The car was very comfortable.

Reply from Locauto Group - Bari Stazione Centrale
Bari Locauto
On arrival the team were friendly, helpful, quick and gave me an upgraded car. I asked for a manual but was given an auto which was my only issue. Other than that the car was great, clean and no issues either checking in or dropping off.

Reply from Locauto Group - Bari Stazione Centrale

Reply from Locauto Group - Bari Stazione Centrale
Professional and fast
Professional approach and fast renting procedure. Convenient return of the car to the parking lot in the late hours.

Reply from Locauto Group - Bari Stazione Centrale
Fast and professional
Very impressed with the staff at this location. They were helpful and efficient, making the pick-up and drop-off very easy. Will definitely use them again.

Reply from Locauto Group - Bari Stazione Centrale
I picked up the car from the Locauto…
I picked up the car from the Locauto office near Bari Central Station. The office was easy to find, the staff was friendly and professional, and thanks to the online Smart Check-in, the whole document process was very fast and convenient.
The car itself was excellent and clean. However, later in the evening I noticed that one of the headlights was not working. I believe this is something the company should check before handing over the vehicle to customers.
Returning the car was also very convenient. I appreciated the 24/7 return option... you simply leave the car in the designated parking area and drop the keys into the metal box near the office. Very practical for early or late returns.
One thing that could be explained better is the parking procedure when returning the car. Nobody informed me that I needed to take a ticket from the machine when entering the private parking area. There is also another unguarded parking lot nearby, so I lost some time trying to understand where exactly I should park.
Despite these small issues, everything worked out fine and overall I had a positive experience with Locauto in Bari.

Reply from Locauto Group - Bari Stazione Centrale
Just one inconvenience
Everything went well, with just one inconvenience — according to my reservation, they did not have a child seat of the booked size.

Reply from Locauto Group - Bari Stazione Centrale

Reply from Locauto Group - Bari Stazione Centrale

Reply from Locauto Group - Bari Stazione Centrale
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