We rented a car in Albania from Noem Car Rental through Localrent, and it was the best service we could have hoped for! The value for money was unbeatable, but above all, the service was reliab... See more
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Review summary
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Sasa delivered the car to us when we had a dental emergency. Be sure to get stamp for crossing borders before you leave. We did not have one but Sasa made it happen for us so we could continue our t... See more
Company replied
Excellent service and great customer care! We highly recommend this car rental company. The car we received was clean and very well-maintained. We had a minor issue with our child car seat because t... See more
Company replied
Company details
Written by the company
Localrent (ex.Myrentacar) is an aggregator of local car rental companies. We find small car rentals that work only in their city, carefully choose the best ones and later on, track the quality of their work. So that customers could get the best service for the lowest price. We have been operating since 2011 and annually serve more than 50,000 customers from all around the world.
Contact info
4.7
Excellent
5K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 24 hours
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A premium Rental Company
Great contact with the car rental company. The car was delivered at the airport, and the driver explained everything well. The car was comfortable and clean. The entire trip was perfect. The rental company also kept in touch with us and helped us with returning the car at a later time. Thank you very much – a premium rental company.
14 March 2026
Unprompted review
Reply from Localrent.com
Dear Jakub,
Wow! Your review is absolutely stunning!🌟
We are overjoyed that our service has exceeded your expectations. Nothing is more important to us than seeing our clients satisfied and happy.
Your kind words inspire us to continue striving for excellence. We eagerly anticipate the opportunity to assist you in your future travels!
Warm regards,
Localrent.com Customer Care
Highly recommened
Everything was as expected and it was easy to communicate with Reliance cars along the way. Clean and reliable car at a fair price. Highly recommended.
7 March 2026
Unprompted review
Reply from Localrent.com
Hello, Jonas Sundet!
Thank you so much for your positive review! We deeply appreciate your feedback and are thrilled that you enjoyed our service.
We eagerly await your return and look forward to organizing another fantastic journey for you!
Kind regards,
Localrent.com Customer Care
Quick and trustable service
Quick and trustable service. Simple booking process, friendly and helpful staff.
11 March 2026
Unprompted review
Reply from Localrent.com
Hello, Andres REINSALU!
Thank you so much for taking the time to leave us your feedback. Your opinion is extremely important to us.
We eagerly anticipate the chance to demonstrate our service once more!
Kind regards,
Localrent.com Customer Care
Very good service
Im very enjoyed to communicate with Anastasia. She's been very kind and helpful with me. Highly recommend! ❤️
10 March 2026
Unprompted review
Reply from Localrent.com
Hello, Andrejs F.!
Thank you for your kind review and for recommending us to others! We are genuinely pleased that you were satisfied with our services.
We would be thrilled to assist you in planning your next trip. We look forward to welcoming you back!
Warm regards,
Localrent.com Customer Care
Excellent service
We rented a car on March 8 for a trip to Sheki and back. The car was delivered to our address in Baku, and we returned it to the office in Baku. We had booked a Hyundai Elantra, but we were offered a more recent hybrid car, the Chang'an, without any additional charges. The car was clean, new, had Bluetooth connectivity for our phones, and other amenities. We were satisfied with our trip. The service was excellent!
8 March 2026
Unprompted review
Reply from Localrent.com
Dear Марина Савина!
Thank you for choosing our service and sharing your thoughts! We are delighted that we could make your journey wonderful.
Please feel free to reach out to us again - we would be happy to arrange another remarkable adventure for you!
Warm regards,
Localrent.com Customer Care
Best rental in Mauritius for me
Best rental in Mauritius for me! Nice people, good car.
20 April 2025
Unprompted review
Reply from Localrent.com
Hello, Roman Kovalev!
Thank you for your review and for taking the time to share your experience with us. We are thrilled to have met your expectations and contributed to making your journey exceptional.
We look forward for the opportunity to assist you again and help organize your future trips.
Your feedback is the greatest reward for us!
Kind regards,
Localrent.com Customer Care
Reply from Localrent.com
Hello, dija revinskaite!
Thank you so much for taking the time to leave us your feedback. Your opinion is extremely important to us.
We eagerly anticipate the chance to demonstrate our service once more!
Kind regards,
Localrent.com Customer Care
Service was very good
Service was very good, flexible and easy to go, reply was very fast and price are reasonable 😉
6 March 2026
Unprompted review
Reply from Localrent.com
Hello, 陳雨熙!
Thank you so much for taking the time to leave us your feedback. Your opinion is extremely important to us.
We eagerly anticipate the chance to demonstrate our service once more!
Kind regards,
Localrent.com Customer Care
low beam headlights is broken
Cube Rent a car is rent company. The manager was 45 minutes late. Low beam headlights is broken, but I did not check it when take the car. I had an incident with a police officer because of a broken light.
16 February 2026
Unprompted review
Reply from Localrent.com
Hello, dear Daniil!
Thank you for your feedback.
We are very sorry that you experienced these difficulties during your rental.
If any issues with the vehicle are noticed during pickup or while using the car, we always recommend contacting our support team immediately. In such cases, we promptly help resolve the situation and, if necessary, can arrange a replacement vehicle, including from another partner, with delivery to your location.
Unfortunately, we did not receive any request from you and therefore were unable to assist you.
We have also shared your feedback with the partner so they can pay more attention to the technical condition of the vehicles and punctuality.
We hope that your next experience with our service will be more comfortable. We have also sent you a small bonus by email, which we hope will be a pleasant addition to your next trip.
Keep in touch!
Kind regards,
Localrent.com Customer Care
Price low, service and communication high
I travelled a lot in the last years with different Rent-a-Car companys. Most of them were good. This time in Mauritius I was surpriced that there can be more than just good. Never had a Communication like this. Very, very good.
16 February 2026
Unprompted review
Reply from Localrent.com
Dear Daniel Schmelzer,
Wow! Your review is absolutely stunning!🌟
We are overjoyed that our service has exceeded your expectations. Nothing is more important to us than seeing our clients satisfied and happy.
Your kind words inspire us to continue striving for excellence. We eagerly anticipate the opportunity to assist you in your future travels!
Warm regards,
Localrent.com Customer Care
Great service
Great service. People are responsive and supportive. Highly recommended.
2 March 2026
Unprompted review
Reply from Localrent.com
Hello, Boris Krasnitskii!
Thank you for your feedback and for choosing our service! We are delighted that we could meet your expectations.
We hope to see you again soon and to arrange another splendid journey for you!
Warm regards,
Localrent.com Customer Care
Great service and price!
1 March 2026
Unprompted review
Reply from Localrent.com
Hello, Jason Bingham!
Thank you for your feedback and for choosing our service! We are delighted that we could meet your expectations.
We hope to see you again soon and to arrange another splendid journey for you!
Warm regards,
Localrent.com Customer Care
Good rental company
Good communication, very good price. Everything we agreed on was valid. The car was older (RAV 4), but suitable for local roads and traffic.
25 January 2026
Unprompted review
Reply from Localrent.com
Hello, DaveCZ!
Thank you for your review!
We appreciate your feedback and regret that we didn’t fully meet your expectations.
We are always striving for excellence and hope to earn your highest rating next time.
We look forward to welcoming you again!
Best wishes,
Localrent.com Customer Care
Excellent service from start to finish
Excellent service from start to finish! The team was professional, friendly, and very efficient. We were pleasantly surprised with a complimentary car upgrade, which made our trip even more comfortable. Truly top-notch service — highly recommended!
20 February 2026
Unprompted review
Reply from Localrent.com
Dear Nt Jee!
Thank you for choosing our service and sharing your thoughts! We are delighted that we could make your journey wonderful.
Please feel free to reach out to us again - we would be happy to arrange another remarkable adventure for you!
Warm regards,
Localrent.com Customer Care
I don't recommend it
I don't recommend it, because they took my money to make my reservation and then shamelessly told me that your reservation was canceled without giving me any reason, no matter how much money they took in advance, very shameful.
24 February 2026
Unprompted review
Reply from Localrent.com
Hello, dear Aldor!
Thank you for your feedback.
We understand your frustration and sincerely apologize for the inconvenience. The reservation was cancelled as part of our standard verification procedure. As soon as the cancellation was confirmed, the advance payment was immediately refunded to your card.
If you have not received the refund yet, kindly contact our Customer Support team, and we will promptly check the status and resolve the matter for you.
Our goal is always to ensure a smooth and secure rental process for all bookings. We value every customer and would be happy to assist you in finding a suitable rental option if you contact us directly in the future.
Kind regards,
Localrent.com Customer Care
Great contact and very helpful…
Great contact and very helpful kindness. N̈o problems with car and picking up. I recommend entirely.
9 February 2026
Unprompted review
Reply from Localrent.com
Hello, Top Secret!
Thank you for your review!
We appreciate your feedback and regret that we didn’t fully meet your expectations.
We are always striving for excellence and hope to earn your highest rating next time.
We look forward to welcoming you again!
Best wishes,
Localrent.com Customer Care
I love this service more then the other car rental aggregators...
Used this service 2 times - Georgia and Romania. Both was excellent experince, exactly as ordered, competitive price, the local renting agencies provided the cars as described in the contract.
19 February 2026
Unprompted review
Reply from Localrent.com
Dear Michael Revva!
Thank you for choosing our service and sharing your thoughts! We are delighted that we could make your journey wonderful.
Please feel free to reach out to us again - we would be happy to arrange another remarkable adventure for you!
Warm regards,
Localrent.com Customer Care
Car rental at Arel Al Rental
I booked a car rental with Arel Al Rental. Everything went smoothly, we picked up the car on time and agreed on good rental terms. The owner was loyal and polite, helping us with any questions we had. I recommend this place for car rental.
18 February 2026
Unprompted review
Reply from Localrent.com
Hello, Bogdan Dubinchenko!
Thank you for your kind review and for recommending us to others! We are genuinely pleased that you were satisfied with our services.
We would be thrilled to assist you in planning your next trip. We look forward to welcoming you back!
Warm regards,
Localrent.com Customer Care
everything went well 🥳🥳
16 February 2026
Unprompted review
Reply from Localrent.com
Hello, Anila!
Thank you so much for taking the time to leave us your feedback. Your opinion is extremely important to us.
We eagerly anticipate the chance to demonstrate our service once more!
Kind regards,
Localrent.com Customer Care
Avoid this company , Dishonest company - Gave us a car 10 years older than booked
Avoid this company. They operate on a classic bait-and-switch scam and pass customers to unprofessional subcontractors.
· The Handover: We booked with the main company, but upon arrival they passed us to a third-party subcontractor. This subcontractor did not speak English—they were writing in Russian/Ukrainian, making communication extremely difficult.
· The Car: Booked an automatic Opel Vivaro (less than 5 years old) and paid €400. Received a very old Mercedes Aviano (over 10 years old).
· The Service: Rude and uncooperative when we asked for the correct vehicle. They claimed the original car "broke down" but offered no solution for our family of 6.
· The Deposit: They demanded €500 in cash and provided no receipt for it. This is completely unacceptable.
· The Drop-off: No representative was waiting at the airport to collect the car, and they tried to charge us for the parking.
· The Compensation: After complaining, they offered a pathetic £108 compensation (€42 + €60) . This is a tiny, insulting amount compared to the €400 we paid and does not cover the inconvenience at all.
They are disorganized, unprofessional, and seem to operate outside standard business practices. Do not risk your vacation money here.
10 February 2026
Unprompted review
Reply from Localrent.com
Hello, dear Zaid!
Thank you for taking the time to share your experience. We are truly sorry that the partner’s service did not meet your expectations.
In rare cases when a vehicle becomes unavailable due to technical problem, the rental company is required to provide a replacement vehicle with similar or better characteristics. Unfortunately, in your case this standard was not fully met, and we completely understand how disappointing this situation must have been for you.
From the very beginning, our team focused on finding the best possible solution for you.
Although we were unable to provide a replacement vehicle of the exact same class and year, we arranged a recalculation of the rental cost based on the vehicle that was actually delivered. The car provided was in excellent technical and visual condition and was equipped with an automatic transmission, which is generally considered an upgrade compared to the manual transmission originally booked.
Following your request, we carefully reviewed all of your claims and addressed them in the best way possible, including issuing a refund of one third of the total rental cost as compensation for the inconvenience caused.
As for the deposit, the rental agreement is the primary document regulating the rights and obligations of both parties. It includes all financial details of the rental, including the rental payment and the deposit amount received from the customer, and therefore serves as official confirmation of these payments.
Your vehicle return experience became more complicated due to the request to return the car earlier than the time specified in your booking. Nevertheless, the rental company made every effort to simplify the process and arranged a contactless vehicle return for your convenience.
We regret that the compensation offered did not fully meet your expectations and that the steps taken were not enough to improve your overall rental experience. We take such feedback very seriously, as it helps us evaluate the quality of our service providers. Additional guidance and training will be provided to the partner to help prevent similar situations in the future.
Thank you again for your feedback. We believe this situation was an exceptional case, and if you choose to use our service again in the future, we are confident your experience will be much more positive.
Kind regards,
Localrent.com Customer Care
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