Brilliant service from start to finish. I had a last minute idea to order buffs for my clients and randomly messaged Local Print Pros on a weekend. Was pleasantly surprised to not only receive... See more
Company replied
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Review summary
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Walked in with an idea for clothing for my business, DeafnAble, discussed, adjusted, now wearing it, all in 10 days. and at a great price and with a smile. Local, efficient, friendly, definitely going... See more
Company replied
Good quality neck warmer! Wait time was a little longer than anticipated but I was kept up to date with progress & received a nice free gift to apologise which was gratefully accepted! Would definit... See more
Company replied
I ordered a custom printed snood/neck warmer just before Christmas with a view to placing a bulk order for a motorcycle club. The proof for my design was produced and sent to me very quickly. Unfortun... See more
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Company details
Written by the company
We print everything from clothing to banners we're your local printing and embroidery professionals. No minimums, no hassle and 100% satisfaction guaranteed. It’s our mission to ensure that the prints you want are done to an expert level with local level communication.
Contact info
24 high street, TF1 2EX, Dawley, United Kingdom
- 01952 474131
- info@localprintpros.co.uk
- localprintpros.co.uk
4.4
Excellent
264 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Ordered in October and still waiting…
Ordered in October and still waiting for my delivery. It was finally dispatched but is sitting in a Royal Mail depot and not out for delivery. I’ve contacted sender twice for assistance, but without any luck. Then today I get a post office note asking for £3.50 fee, because they have a parcel that the sender did not pay the full postage on. Guess what? It is this company. Very poor customer service and a very slow dispatch. Now I have to pay this fee to get my items!! Not happy at all. What a shoddy service. Never again!
26 October 2023
Reply from Local Print Pros
Hi Yvonne, we are sad to see you have given a 1 star rating. We are sorry that your parcel was stuck with the Royal Mail, this is something that is out of our hands once it gets sent out. We have emailed to let you know we are happy to refund you the £3.50 that it cost to collect your parcel that was stuck with the Royal Mail.
Top quality service
Top quality service, top quality products.
Very easy to put my order in and came within 2 weeks of first contact with the company, very very impressive
18 November 2023
Unprompted review
Reply from Local Print Pros
Hi Dominic, we are very happy you were pleased with the service and products sent to you. Thank you so much for the 5 star rating!
The order was incomplete when first…
The order was incomplete when first delivered but once I had contacted them they resolved it within the day, impressed
19 September 2023
Reply from Local Print Pros
Hi Colin, thank you for the review we are glad you were pleased with the quick turn around on your order!
Hadn’t expected backlog in orders so…
Hadn’t expected backlog in orders so longer wait for my holiday T than I thought. Contacted local print and had order within 2 days .
5 September 2023
Reply from Local Print Pros
Thanks so much for the 5 star review!
Satisfied Customer.
We experienced good service and a good product at a fair price. What more can you ask for?
25 August 2023
Reply from Local Print Pros
Thank you so much Gordon!
Reply from Local Print Pros
Thanks for the 5 stars Edina!
Takes forever to arrive
Waited around 2 months for my daughters leaver jumper to arrive, no communication to say it was going to take that long. Was a waste of money, got to use it once.
Once it finally arrived the names of children were also missing letters
31 May 2023
Reply from Local Print Pros
Thanks for the review Eunice!
Reply from Local Print Pros
Thanks for the great review Glen!
Great service from a local company
I had a question about the garment sizing, which wasn’t on the website. My query was promptly answered and the website updated at the same time.
I was kept informed about the progress of my order, and received a great quality product. Inspired to buy local by such fantastic customer service.
19 May 2023
Reply from Local Print Pros
Thanks for the feedback and the 5 star review! We are glad you were very happy with your order
Excellent bespoke club merchandise
Very pleased with my purchase. They kept me informed of the progress of the order.
The items are exactly as I’d hoped.
16 May 2023
Reply from Local Print Pros
Thanks for the 5 star review Terry!
Poor quality and poor service
Poor quality fleece and although they subsequently withdrew that fleece from sale, I received no compensation.
2 May 2023
We haven't received our order as yet.
8 May 2023
Product took a little longer than…
Product took a little longer than expected but otherwise ok
26 April 2023
Easy order process
Easy order process, good communication, products as defined
Cannot fault anythging
26 April 2023
Amazing customer service from Megan.
Amazing customer service from Megan.
Definitely deal with this company again for our football team
8 April 2023
Unprompted review
Fed up of waiting for my purchase…
Fed up of waiting for my purchase ordered easter only just picked order it's a joke if your supplying local clubs why don't you carry stock Ie polo shirts etc
9 April 2023
ALBERT Road Rain Jackets…
Really pleased with the ease of ordering, the discount given, the regular communication, then the quality of the product.
27 March 2023
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