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loc8me.co.uk Reviews 

1,228
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TrustScore 4.5 out of 5

4.4

Student Housing Center
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Review summary

Created with AI, based on recent reviews

Evaluating 340 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and friendly demeanor, making the process of finding accommodation much easier and more enjoyable. Many reviewers highlight the exceptional customer service, noting that staff members are quick to address issues, answer questions, and provide clear, timely communication. The overall user experience is frequently described as smooth, stress-free, and efficient, with many appreciating the personalized support and guidance provided throughout their housing search. However, some customers also noted significant dissatisfaction with the service and customer support, particularly regarding maintenance issues and concerns about safety and privacy. These reviewers reported problems such as delayed or ignored maintenance requests and concerns about property access, leading to feelings of insecurity and disrespect.

What people talk about most

Staff

Clients share positive opinions on staff, with many reviewers praising individual team members for their... See more

Service

Reviewers mention ambiguous feedback about service, with many expressing significant dissatisfaction.... See more

Customer service

Consumers find customer service to be ambiguous, with many reviewers praising the helpfulness and efficiency... See more

Location

Reviewers highlight ambiguous aspects of location, with some customers reporting positive experiences with... See more

User experience

Users describe positive interactions with user experience, with many reviewers finding the process smooth,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Marcus has made my experience as a first year uni student much easier than it was seeming to be. Any issue that I needed addressing Marcus is ready to chase up and solve the issue at hand on the day... See more

Company replied

Rated 5 out of 5 stars

we had josh help us with houses for next year, the first house didn’t go to well, and after having one of our group drop out, josh was amazing at trying to find us other options as quickly as possible... See more

Company replied

Rated 5 out of 5 stars

They are really helpful in the Newcastle/Duhram branch! Kay in particular wa so helpful and happy to answer and help with any questions or problems I’ve had. Would totally recommend using them for s... See more

Rated 5 out of 5 stars

Ben was so kind when answering our questions and concerns. Made us feel very comfortable when looking around houses for the first time whilst allowing us to properly assess the properties. Gave his op... See more

Company replied

Company details

  1. Student Housing Center

Written by the company

We are a student accommodation provider that operates in 14 cities and house 6,700 students every year. We remain a step ahead of our competitors in our belief in constantly improving and pushing the standard of student accommodation. Historically a neglected industry, we are always looking at ways to innovate and make sure our properties are the best of the bunch. Our properties are not the only thing we are proud of, as we place great emphasis in our customer service and making sure our tenants feel truly at home. For a lot of students, moving into a student home is a huge step in their independence and we want to make sure we offer the best environment for them to grow. We are powered by a team of passionate, highly enthusiastic individuals, both young and many more experienced! This blend of personalities and capabilities, combined with a unified passion for delivering great customer experiences has driven us to new heights.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

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Replied to 91% of negative reviews

Typically takes over 1 month to reply

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4.4

All reviews

(1,228)

326 reviews in the last 12 months

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Rated 5 out of 5 stars

Great

Great! Cynthia was very kind and nice

22 September 2025
Unprompted review

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