Lobosjewelry Reviews 

324
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 62 reviews, reviewers had a great experience with this company. Customers frequently praise the gorgeous jewelry and solid craftsmanship, noting that the items look stunning, fit perfectly, and feel comfortable to wear daily. People also appreciate the exceptionally helpful support team, smooth ordering processes, and surprisingly fast shipping times. However, some people mentioned that shipping occasionally took much longer than expected or that parcels experienced unexpected delivery delays. A few other people also felt that certain jewelry pieces broke quite easily after a few wears or featured weak clasps that failed. Additionally, a small group of reviewers reported experiencing unresponsive customer service when trying to resolve refund issues.

What people talk about most

Product

Customers had ambiguous experiences with product quality and design. While many reviewers praise the... See more

Quality

Consumers find quality to be positive, highlighting excellent craftsmanship, solid materials, and beautiful... See more

Delivery service

People report ambiguous experiences with delivery service, as opinions are strongly divided. Some consumers... See more

Customer service

Reviewers mention ambiguous feedback about customer service, as experiences vary widely among clients. Many... See more

Order

Customers consistently note negative experiences with order fulfillment and delivery delays. Reviewers report... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Update: we have received an email from the owner and he has sent a new pair to fix the issue. On 25/06/2025, I bought a beautiful pair of earrings from Lobos Jewelry. At first, I w... See more

Rated 5 out of 5 stars

Amazing jewelry! I am more than happy with it. The quality is excellent, and it looks even better in person. The packaging was great, and the whole shopping experience was smooth. I will definitely be... See more

Rated 5 out of 5 stars

Love they honey comb bracelet with free complimentarys of chain and surplus bracelet. Really appreciated it 🙂

Rated 5 out of 5 stars

received it today, undamaged, great customer service, i love it, thank you so much, definitely will buy again in the future🤍


Company details

  1. Jewelry Store
  2. e-Commerce Service
  3. Fashion Accessories Store

Written by the company

At Lobosjewelry, we believe in the power of jewelry to connect people from different cultures. Our vision is to unite individuals who share a deep love for jewelry, celebrating artistry, craftsmanship, and beauty.


Contact info

4.0

Great

TrustScore 4 out of 5

324 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.0

All reviews

(324)

75 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top notch Jewelry pieces

Beautiful jewelry pieces and the quality is amazing and top notch 👌🏽. They have excellent service and the team is amazing. Unfortunately I had to return the piece and ask for a refund (not because anything was wrong with it btw ;) ) anyways the refund process is super easy and they were fully supportive. So EXCELLENT PIECES AND EXCELLENT SERVICE 👏🏽

13 September 2024
Unprompted review
Rated 1 out of 5 stars

FAKE SHIPPING LABELS

I ordered the honeycomb chain in 18” and the shipping label said it would be delivered by September 8th. I was watching the updates pretty much everyday. The day the 8th comes i am not able to open the shipping label and my package has still not been delivered. SCAM

11 September 2024
Unprompted review
Lobosjewelry logo

Reply from Lobosjewelry

Hello Rien!

We are very sorry to hear about your experience. 🙏

We value our customers and would like to make this right if we can.

However, we are unable to locate an order under your name.

Please contact our Customer Care with the order details in question so we can sort things out for you.

Talk to you soon! 😊

Rated 5 out of 5 stars

Eternal sunshine 💎

The Honeycomb bracelet looks truly amazing. It is carefully crafted and the stones shine like crazy. It goes well alone as a statement jewelry but looks also great being stacked.

Also the customer service is outstanding. I had an issue with my order and they offered a prompt and very satisfying solution. I highly recommend shopping with Lobosjewelry.

20 August 2024
Unprompted review
Rated 4 out of 5 stars

Review by jones

Really nice chains, delivered late and my chain broke after wearing them twice but they helped me out immediately by sending me a new one so very helpful and easy to contact threw instagram

22 August 2024
Unprompted review
Rated 5 out of 5 stars

14mm Prong links

Delivery wasn’t bad, overall really good quality on the pieces would purchase from here again.

2 August 2024
Unprompted review
Rated 5 out of 5 stars

Excellent products

Excellent products!

I also had a tremendous experience with the support staff due to an issue with one of my items whereby they went over and beyond the level of service to assist with my needs. I will continue to use Lobos for future items.

27 July 2024
Unprompted review
Rated 5 out of 5 stars

Wow 🥶

Words can’t describe the amazing customer support i received props to this business i was hesitant but they answered me right away about all of my concerns i had and the quality so far is amazing you guys should definitely go buy from here

22 July 2024
Unprompted review
Rated 5 out of 5 stars

Great service all round

Great service all round, brought a braclet for my son’s birthday and unfortunately it was too small, through prompt email responses Stephan looked after me and resolved the situation with me ordering a larger one.
I will definitely be using and recommending Lobos

16 July 2024
Unprompted review

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