Update: we have received an email from the owner and he has sent a new pair to fix the issue. On 25/06/2025, I bought a beautiful pair of earrings from Lobos Jewelry. At first, I w... See more
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At Lobosjewelry, we believe in the power of jewelry to connect people from different cultures. Our vision is to unite individuals who share a deep love for jewelry, celebrating artistry, craftsmanship, and beauty.
Contact info
Netherlands
- info@lobosjewelry.com
- lobosjewelry.com
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Resolved issue quickly
My order was lost and although it took a while to find who to reach out to- I was shipped a new one quickly and happy with the product!!
Chain looks outstanding
Chain looks outstanding; just the chain link joiner needs a bit of attention
Great Quality and Smooth Experience
I recently purchased a chain from Lobos and had a great experience overall. The product looks exactly like the photos and the quality feels really solid. The chain has a great shine and feels comfortable to wear. The ordering process was smooth and the delivery was quick, which made the whole experience easy and hassle-free. Definitely happy with the purchase.
Rewriting my review for Lobos
Rewriting my review for Lobos, the jewelry is very poor quality my bracelet broke after one 1 day when taking of my jacket when I then asked about the “life-long warranty” they said it doesn’t apply, that’s that for the warranty zero warranty thus whatsoever, now I just took my other necklace out of the box after buying it some time ago and it misses a few stones. I am not expecting a warranty for this either. Absolute waste of money never buying from this store again. Their customer service only thinks about the interest of the company not the clients. Had to rewrite this because its just how it is. Never buying from this store again. Be careful with their nice words and promises they aren’t true if it breaks after even one time wearing and they don’t help you, they make it your own problem. Do better Lobos.
Best customer service and products
I love the customer service. Hands down the best ones I’ve had in a long time. Very helpful with changing the shipping address and resolved the issues with the sizing problem as well. The bracelet was very good too. It’s sparkly and overall worth the price. I would definitely shop here again in the future.
BUYER BEWARE!!
DO NOT under any circumstances buy from this seller, jewellery is made cheaper quality than costume jewellery! Bracelet broke after only 2 wears and is made of plastic not metal.
Absolute waste of money!
Ordered 2 chains and a bracelet quality…
Ordered 2 chains and a bracelet quality is really good and it don’t feel like it’s cheap quality
Everything was perfect
Lobos Jewelry review
Everything is good, the customer service and their products. The ONLY reason I've giving four stars and not five stars is becuase I'm not sure how long the product will last. If it does last a good while I will most likely come back here and change the review but for now four stars is essentially five stars. Well done will most likely buy from here again!
Very poor customer service
Very poor customer service and zero accountability.
I would not buy from this company again.
As soon as you try to return an item, problems start — something many other reviewers have also described. I returned a bracelet within the return period, but the company disputed the return due to a delivery delay caused by the carrier.
In written email correspondence, the company stated that they would not issue a refund as the return period was over. I have retained this communication. Despite confirmation from the delivery service that the item was handed in on time, the company has refused to process my refund.
As a result, I am currently without the bracelet and without a refund for an order of €330.
Based on my experience, I would not recommend buying here. There are many other jewelers who offer significantly better customer service and take responsibility when issues arise.
Exceptional customer service
Exceptional customer service; dealt with my issue right away. The Item quality is also very good for the price.
Love they honey comb bracelet with free…
Love they honey comb bracelet with free complimentarys of chain and surplus bracelet.
Really appreciated it 🙂
I did not get what i ordered they sent…
I did not get what i ordered they sent only some things and the most important things did not come my order id was : #11045
The experience was great sadly the…
The experience was great sadly the braclet didnt fit because of the size but over it was a great experience i recommend it to my friends
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