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LoansOne Reviews 78

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TrustScore 5 out of 5

4.8

Alternative Financial Service
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Review summary

Created with AI, based on recent reviews

Evaluating 72 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their diligence, professionalism, and helpfulness, making the process easy from start to finish. The service is frequently described as excellent, with many appreciating the smooth, quick, and efficient user experience. Reviewers also highlight the exceptional customer service, noting the consistent communication and fast response times. However, some people were dissatisfied with the company's practices, mentioning issues with unanswered questions and delay tactics. A few other people also felt that the assistance provided could deepen financial instability, and they experienced a lack of engagement or clarification when concerns were raised.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, highlighting their professionalism and... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the dedicated and helpful... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and excellent... See more

User experience

Clients share positive opinions on user experience. Many reviewers found the process easy, quick, and... See more

Response time

Reviewers highlight positive aspects of response time. Customers praise the quick and prompt communication,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jamie was a breeze to deal with. Transparent, honest, and found the best result possible for my business loan. Consistent communication throughout the process, always willing and able to handle questi... See more

Rated 5 out of 5 stars

My name is Louis Richards and most recently have dealt with Jamie Knight in getting a business loan for myself. I have to say Jamie has been an absolute pleasure to deal with. He made it all very easy... See more

Rated 5 out of 5 stars

Micah was awesome. Very diligent and helpful. Always followed up when they said they would. Very polite and professional. Great all round service.

Rated 5 out of 5 stars

Jonas was patient and steered me through the process. He could have become irritated with me but he maintained his professional and friendly attitude throughout. Bravo

Company details

  1. Alternative Financial Service
  2. Loan Agency

Written by the company

Since 2016, LoansOne has helped Australian businesses get the funds they need, when they need them. 80+ lenders. One simple application. We do the heavy lifting so you can get back to running your business. All business loans, in one place.

Contact info

4.8

Excellent

TrustScore 5 out of 5

78 reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Alyssa was a great help

Alyssa was a great help. Very professional, prompt and very clear and upfront about the process. Highly recommend. Overall a great service!!!!!

22 April 2026
Unprompted review
Rated 5 out of 5 stars

Adrian was excellent

Adrian was efficient, professional, thorough and helpful
Step by step guidelines and very responsive with moving forward with each stage of loan
Everything was explained, no surprises and things occurred in a timely manner

20 April 2026
Unprompted review
Rated 5 out of 5 stars

May was very enthusiastic

May was very enthusiastic, communicative and upbeat. She got the business more than I expected and was quite patient with working with my busy schedule. Now my I’m able to expand my business with less stress

17 April 2026
Unprompted review
Rated 5 out of 5 stars

My experience with Aivee has been so…

My experience with Aivee has been so awesome and amazing. Aivee was so professional and experienced at what she was doing it has just taken all the pressure off me can't thank Aivee enough for what she has done as its chasing a goal that I have had so easy.

16 April 2026
Unprompted review

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