When bought in the sale these beautiful hand made shoes represent even better value than usual. Delivery was much quicker than quoted. The shoes fit perfectly, exactly my size. They are comfortable... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I do love a British, well made pair of winter boots and in my opinion you can’t beat a Loake boot or shoe for that matter, for price point that matches my budget (I know there are more expensive brand... See more
Deciding and placing an order was quite straightforward i saw the boat shoes on Loake website the description was clear. It was not difficult to make up my mind. I have had a pair of formal shoes... See more
I bought my Look Aldridge’s at Livingstons Gentlemen’s outfitters and tailors in Castle Douglas. Which in itself was a fantastic experience. The shoes fit like a glove straight out of the box. However... See more
Company details
Written by the company
Since 1880, Loake Shoemakers has produced some of the world’s finest footwear from our Wood Street factory in Kettering, Northamptonshire. Family-owned since the very beginning, we are proud of our history and heritage as traditional shoemakers.
Free UK & International Delivery*
We are now delivering Worldwide!
Free delivery for all orders over £50 placed online. Orders placed prior to 13.00 GMT are sent same working day (Monday-Friday only). Orders placed after 13.00 GMT on Friday will be sent the following working day.
Contact info
Wood Street, NN16 9SN, Northamptonshire, United Kingdom
- +44 (0)1536 415 411
- store@loake.co.uk
- loake.com
4.6
Excellent
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 1% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Shoes arrived promptly and I love the…
Shoes arrived promptly and I love the Sovereign brogues. I did have to return the penny loafers I bought at the same time and exchange them for a half size smaller. Not all brands offer half sizes, so that was appreciated. The exchange was handled quickly and efficiently. Very happy with the service — I’ll definitely use Loake again.
26 February 2026
All as planned
21 February 2026
Quality goods delivered in quick time
20 February 2026
As ever beautifully made shoes and…
As ever beautifully made shoes and brilliant shoe trees and brush and polish set. Thank you again.
19 February 2026
Shoes are great quality and a beautiful…
Shoes are great quality and a beautiful fit.
13 February 2026
very helpful sales staff
20 February 2026
I like the shoes but, sizing.
I like the shoes, however, the sizing definitely comes up as small. I bought a UK 10 but having worn them, they feel tight
15 February 2026
Good quality , good style and quick delivery
buying in my local currency (Sheqels) is very convinient, the delivery was quick ( 6 days from ordering to getting it) and the product itself is of excellent quality , very comfortable and realy stylish. All this for a mule slipper.
17 February 2026
Excellent quality
16 February 2026
Quality products that last .
Quality products that last .. from a long term customer
16 February 2026
Great service and very helpful the…Steve Doan
Great service and very helpful the shoes are quality and reasonabally priced for hand made shoes look lovely and fit perfect
Many thanks I will be back soon
Steve Doan
11 February 2026
Really efficient service
Really efficient service. Shoes arrived quickly and well packed.
Shoes wore in super easily.
14 February 2026
Shoes are comfortable and smart
Shoes are comfortable and smart. They arrived on time, soon after order. I had tried at a shop previously and they were as expected. Good support from customer services with a post sale query.
14 February 2026
I’m a huge fan of Loake
I’m a huge fan of Loake, I’m lucky enough to own a couple of pairs, my first pair are over 15 years old and still like new! Yes they’re reassuringly expensive but what you get for that little bit extra is, a lot of extra, the comfort is first class the finish is sublime! Do yourself a favour before you buy cheaper rip offs invest in a pair of shoes that you’re feet will thank you for!! Absolutely first class, and no, I’m not a robot!
14 February 2026
Always professional Always top quality…
Always professional Always top quality products 5 star.
8 February 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.