Application for insurance went smoothly, email confirmation, let’s see how it goes! Good price much cheaper than previous company, I know cheaper doesn’t mean worse but as long as my car is legal for... See more
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Review summary
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The whole transaction went very smoothly. The price was easily the best price - it wasn’t cheap but my requirements to have an additional named driver prompted quotes that were just ridiculous. Lloyd’... See more
Company replied
It was so easy to start a policy. The online questions were all relevant not like some companies which seem to ask pointless questions. Price was not the cheapest but is good value for the cover provi... See more
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Our ceiling collapsed due to a leak, and caused considerable damage to our property. We have sold our home and we're due to complete imminently. Despite having had contents and buildings insurance for... See more
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Company details
About Lloyds Bank Insurance
Written by the company
Our Home, Car, Life Insurance and Critical Illness cover comes with added reassurance.
We're by your side, every step of the way.
🏠 Home Insurance
Protect your home and we’ll take care of you. Get a Home Insurance Quote
🚗 Car Insurance
Get cover you can rely on with Car Insurance. Get a Car Insurance Quote
💚 Life Insurance & Critical Illness Cover
Protect yourself and get peace of mind. Get a Life Insurance Quote
We're by your side, every step of the way.
🏠 Home Insurance
Protect your home and we’ll take care of you. Get a Home Insurance Quote
🚗 Car Insurance
Get cover you can rely on with Car Insurance. Get a Car Insurance Quote
💚 Life Insurance & Critical Illness Cover
Protect yourself and get peace of mind. Get a Life Insurance Quote
Contact info
United Kingdom
- lloydsbank.com/insurance.html
4.7
Excellent
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Wanted to change home insurance policy…
Wanted to change home insurance policy from Tesco as they put my premium up also had a good prompt service with Lloyds and include emergency cover too.
27 July 2026
Reply from Lloyds Bank Insurance
Hi Jane,
We're delighted to hear you've had a positive experience with our service and that our emergency cover meets your needs. Thank you for choosing us for your home insurance.
Kind regards,
Tracy – Lloyds Bank Home Insurance.
How helpfull
The people that i spoke to from the beginning until final purchase were so helpful and fully understood all my enquiries.
14 July 2026
Reply from Lloyds Bank Insurance
Hi Ian,
We're so pleased to hear that our team was helpful and understood your needs from start to finish. Thank you for sharing your positive experience with us.
Kind regards,
Tracy – Lloyds Bank Home Insurance.
The service
The service, simple enough to use and understand. Most of all the reasonable cost. All good, thank you.
27 July 2026
Unprompted review
Reply from Lloyds Bank Insurance
Hi Sevalingam,
We're delighted to hear that you found our service simple to use and understand, and especially that you appreciated the reasonable cost. Thank you for your positive feedback!
Kind regards,
Tracy – Lloyds Bank Insurance.
Van insurance
Van insurance, I was on holiday and I went around the corner at hit some breeze blocks ,I had the van repaired quickly because I was on holidays and needed the van ,now lloyds are saying because I paid for the repair its tuff they will not contribute to the repair
27 July 2026
Unprompted review
Reply from Lloyds Bank Insurance
Hi Mr John,
I'm sorry to hear that you're unhappy with our Claims Team.
I've requested more information from you & once you reply, we can look into this for you.
Thanks,
Emma
Lloyds Bank Motor Insurance
Everything I need & excellent price
27 July 2026
Reply from Lloyds Bank Insurance
Hi Elaine,
We're so glad to hear that you are happy with the price that we offered. Thank you for your positive feedback!
Hope you have a great day!
Keyrthigan
Lloyds Bank Motor Insurance
The whole experience was so easy and…
The whole experience was so easy and the price was spot on
23 July 2026
Reply from Lloyds Bank Insurance
Hi George,
We're so glad to hear that you are happy with the price that we offered for your policy. Thank you for your positive feedback!
Hope you have a great day!
Keyrthigan
Lloyds Bank Motor Insurance
Great Quote and very easy to get sorted.
22 July 2026
Reply from Lloyds Bank Insurance
Hi Andy,
We're so glad to hear that you found it easy to setup your policy. Thank you for the positive feedback!
Hope you have a great day!
Keyrthigan
Lloyds Bank Motor Insurance
I was looking for car insurance
I was looking for car insurance. Lloyds were just one of a list offering the same cover and price.
Just the fact I have a bank account with Lloyds. As a bank I dont rate them very highly as all they are looking for is profit, profit and more profit. Hence branches being closed all the time, using the excuse customers want to use the app. How many customers were asked that question. >/???>
12 July 2026
Reply from Lloyds Bank Insurance
Hi John,
We appreciate you taking the time to share your feedback regarding your car insurance and your bank account.
We understand the concerns that you've raised about branch closures. We are always reviewing our services to ensure we meet the evolving needs of all our customers.
Thank you for the feedback and take care.
Keyrthigan
Lloyds Bank Motor Insurance
Reply from Lloyds Bank Insurance
Hi Caroline,
We're so glad to hear that you are happy with the extra benefits of our policy. Thank you for your positive feedback!
Hope you have a great day!
Keyrthigan
Lloyds Bank Motor Insurance
Reply from Lloyds Bank Insurance
Hi Mike,
We're so glad to hear that you were able to save money by choosing our policy. Thank you for your positive feedback!
Hope you have a great day!
Keyrthigan
Lloyds Bank Motor Insurance
Reply from Lloyds Bank Insurance
Hi Darren,
We're so pleased to hear that you found our process simple and our staff helpful. Thank you for sharing your positive experience with us!
Kind regards,
Tracy – Lloyds Bank Home Insurance.
Having been insured for Buildings and… Contents
Having been insured for Buildings and Contents with the Halifax for decades I was only made aware that there is a huge difference if you do not have ‘emergency’ cover when I had an emergency. My hot water cylinder leaked on Sunday morning, badly, and when I rang for assistance was told as you don’t have ‘emergency’ cover you can go whistle. I have now added emergency cover - which is like closing the stable door after the horse has bolted. Paid an extortionate amount for an emergency plumber - thinking I had covering insurance - only to find my existing policies do not cover the cost of emergency trades. Wish I had been made aware in the preceding decades. I automatically renew my policies - so much for being a loyal customer. You don’t problem solve/find your policy documents in the thick of the house turning into a waterfall
26 July 2026
Unprompted review
Reply from Lloyds Bank Insurance
Hi Irene,
Thank you for your review. We're sorry to hear about the experience you had following the leak from your hot water cylinder and appreciate how stressful it must have been dealing with water entering your home.
We understand your disappointment regarding the emergency assistance element of cover. While emergency call-out services are only available if Home Emergency Cover has been added to the policy, if you've suffered damage to your home as a result of the leak, you may be covered under the Escape of Water section of your home insurance policy and can submit a claim for any insured damage caused.
If you haven't already done so, please get in touch with our claims team who will be happy to discuss your circumstances and explain what may be covered.
Kind regards,
Tracy – Lloyds Bank Home Insurance.
I asked for a call back and it happened…
I asked for a call back and it happened within a minute I spoke to a nice lady which makes all the difference to me and we set it up over the phone my dog has only just turned two and my tesco insurance went up £20 . The Lloyd's insurance is a fair bit more expensive but there's a 5k more cover I've got a staff the latest of many over my lifetime my last two never needed a vet I don't mind paying for hopefully something I'll never need
16 July 2026
Reply from Lloyds Bank Insurance
Hi David,
Thank you for your review and positive feedback. We're glad you were pleased with our response time and product offering.
Regards
Liam - Lloyds Pet Insurance
I was waiting on my renewal price off…
I was waiting on my renewal price off my car insurance and got it through and was way to expensive so shopped around and my god found a awesome price from Lloyd's car insurance wow what a big difference so told my old insurance try and match Lloyd's but no were near so I was very happy with Lloyd's car insurance so thankyou very happy with what am saving with Lloyd's car insurance 😀
14 July 2026
Reply from Lloyds Bank Insurance
Hi Adrian,
We're so glad to hear that we could offer a competitive price for your insurance. Thank you for your positive feedback!
Hope you have a great day!
Keyrthigan
Lloyds Bank Motor Insurance
The person I spoke to was very helpful…
The person I spoke to was very helpful and dealt with all the necessary change of address within Lloyds Bank.
21 July 2026
Reply from Lloyds Bank Insurance
Hi EME,
We're so glad to hear that our team member was very helpful and efficiently managed your change of address. We appreciate your positive feedback.
Kind regards,
Tracy – Lloyds Bank Home Insurance.
Home insurance policy with Lloyds
Taking out the policy was very easy to understand avery user friendly. The time it took to complete was also good.
14 July 2026
Reply from Lloyds Bank Insurance
Hi Mr Kite,
We're so pleased to hear that you found the process of setting up your policy straightforward and user-friendly. Thank you for your positive feedback!
Kind regards,
Tracy – Lloyds Bank Home Insurance.
Good I wanted a quate on van insurance…
Good I wanted a quate on van insurance but they said they cannot insure it why
17 July 2026
Reply from Lloyds Bank Insurance
Hi Mark,
We can offer a quote for van insurance. If you go to www.lloydsbank.com/insurance/van-insurance it will give you the option to get a quote.
Kind regards,
Tracy – Lloyds Bank Home Insurance.
Very helpful
14 July 2026
Reply from Lloyds Bank Insurance
Hi Kenneth,
Thank you for your review, it's much appreciated.
Kind regards,
Tracy – Lloyds Bank Home Insurance.
Easy to deal with and helpfull
17 July 2026
Reply from Lloyds Bank Insurance
Hi Brian,
Thank you for your review and positive feedback.
Regards
Liam - Lloyds Pet Insurance
The online process was simple
The online process was simple, the language used was in Plain English and jargon-free and the cost the insurance very reasonable.
27 July 2026
Reply from Lloyds Bank Insurance
Hi Peter,
We are so pleased to hear that you found our online process simple, clear, and that the cost of your insurance was very reasonable.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
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