Reply from Ljus Butiken
Hej Jacqueline,
Tack för ditt fina omdöme!
Vad roligt att du tycker om din nya lampa – det glädjer oss
Med vänlig hälsning,
Jennifer på Ljus-butiken
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Company details
Written by the company
Vi strävar alltid efter att erbjuda högkvalitativa produkter från pålitliga tillverkare. Varje lampa i vårt sortiment är noggrant testad för att säkerställa överlägsen prestanda och långvarig hållbarhet. Vi tror att varje lampa ska vara en pålitlig och imponerande inredningsdetalj som du kan njuta av i många år framöver.
Contact info
Mediavägen 4, 438 91, Landvetter, Sweden
- info@ljus-butiken.se
- ljus-butiken.se
4.1
Great
458 reviews
Replied to 98% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Small portable lamp with cold and warm…
Small portable lamp with cold and warm light options in a beautiful color and easy to charge with USB
20 February 2026
Unprompted review
Reply from Ljus Butiken
Hi,
Thank you for your lovely review!
We're so happy to hear that you like the portable lamp, especially the option to switch between cold and warm light and that you find it easy to charge with USB
Best regards,
Jennifer på Ljus-butiken
The lamp look good
7 February 2026
Unprompted review
Reply from Ljus Butiken
Hi Giang,
Thank you for your feedback!
We’re glad to hear that you like the lamp
Kind regards,
Jennifer at Ljus-butiken
Very professional store
Very professional store, have a little defect in my lamp but they compensate me a bit which I appreciate it. I am a happy customer and will come back!
12 December 2025
Unprompted review
Reply from Ljus Butiken
Hi Rafael,
Thank you so much for your kind review!
We're really glad to hear that you found our store professional and that the compensation for the defect in your lamp was appreciated. We always want our customers to feel taken care of, even when something doesn’t go perfectly from the start.
We're happy to hear that you’re a satisfied customer, and we look forward to welcoming you back!
Kind regards,
Jennifer at Ljus-butiken
Absolutely love this product
Absolutely love this product! It looks amazing and really exceeded my expectations. The brightness is just right and it adds a great touch to my space. Shipping was fast, and the quality is top-notch. Very happy with my purchase!
15 July 2025
Unprompted review
Reply from Ljus Butiken
Hej,
Vilket härligt omdöme – stort tack!
Det gläder oss att lampan både överträffade dina förväntningar och ger den rätta känslan i ditt hem. Underbart att höra att du är så nöjd med både kvaliteten och leveransen
Med vänlig hälsning,
Alexandra på Ljus-butiken
I have purchased 3 lamps from ljus…
I have purchased 3 lamps from ljus butiken. Service is always rapid and I even returned 1 item without any hassles
14 March 2025
Unprompted review
Reply from Ljus Butiken
Hej Alex,
Tack för ditt fina omdöme!
Det är fantastiskt att höra att du är nöjd med både våra lampor och vår service.
Vi strävar alltid efter en smidig köpupplevelse
Med vänlig hälsning,
Jennifer - Ljus-butiken
Misleading, shipping cheap products from China
Just like many of the other reviewers, I was misled by the information on this website. Before purchasing a lamp I read the information where it says that they only ship with Postnord or DHL. I placed an order and a few days later I get a tracking link for Yunexpress - it's being shipped from China. And of course the item won't arrive on time.
If you're running a business and choose to sell goods directly from China to your customers, at least have the integrity to not lie about it on your website.
I haven't received the item yet so I can't comment on the quality, but given the situation I don't expect much.
I am also inclined to believe that all the 5-star reviews on the items are not quite genuine. Besides, given that they're shipping goods from China, the prices make no sense.
I am not delusional - I know that so many products are manufactured in China, regardless of where one buys them from. But there is a difference between buying a product made in China and imported and sold by a reputable brand and buying directly from some unknown source in China. Even though, unfortunately, many brands are not stringent enough about this, one can still expect some kind of standard in terms of human rights and labour rights and sustainability.
4 September 2024
Unprompted review
Reply from Ljus Butiken
Hi,
We’re sorry to hear that you feel misled and that your experience hasn’t met your expectations. Transparency is important to us, and we continuously work on improving our communication to ensure that customers have a clear understanding of their purchases.
While we previously shipped some products from external warehouses, we have since improved our logistics and now stock all our products locally, with over 10,000 lamps available for 1–2 day delivery. We always aim to provide high-quality products at fair prices and ensure that all our suppliers meet our quality standards.
If you have any concerns about your order, please feel free to reach out to our customer service, and we’ll be happy to assist you. We value your feedback and appreciate the opportunity to improve.
Best regards,
Tobias at Ljus-butiken
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