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2.9

Average

TrustScore 3 out of 5

2 reviews

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Rated 1 out of 5 stars

Do not purchase from them 1 month later no bible, no refund, just excuses as to why I have not gotten the bible or a refund.

I purchased a bible from this company, 1 month has passed, no bible. I send an email requesting an full refund and the response is as follows:
Hi Nicole,
Thank you for reaching out to us.
I’ve checked your order, and it appears that it has already been processed and is now getting ready to be shipped. At this stage, we’re unfortunately unable to make any changes or cancel the order.
Please don’t hesitate to reach out if you have any other questions — I’m here to help.
With gratitude,
Jennie
The Living Word Team
thelivingword.shop

The next email I send is:
Hi, so when it gets here I can ship it right back to you for the refund?
Their response is as follows:
Unfortunately, return option has not yet been updated. Our management team issued to hold any return issues, this is maybe due to shipping delays we are currently facing right now. If there is an update regarding this, I will let you know.
With gratitude,
Jennie,
The Living Word Team
thelivingword.shop

6 May 2026
Unprompted review

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