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Living-Water Ltd Reviews 

187
•
TrustScore 4.5 out of 5

4.7

Bottled Water Supplier
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Review summary

Created with AI, based on recent reviews

Evaluating 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the polite and professional staff members who consistently ensure prompt and reliable delivery of fresh, clean drinking water. Many people also highlight the exceptionally helpful customer service team and their great flexibility when handling urgent last minute scheduling requests. Some reviewers were not happy with occasional water equipment servicing issues and reported experiencing unexpected delivery delays during particularly busy periods. Despite these specific minor setbacks, most consumers remain extremely satisfied with the overall service quality and continue to enthusiastically recommend the business to all future clients.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting promptness, reliability,... See more

Staff

Reviewers mention positive feedback about staff, highlighting that personnel are consistently professional,... See more

Service

Customers had positive experiences with service, highlighting efficient support and timely, reliable... See more

Customer service

Users describe positive interactions with customer service, highlighting polite and helpful support.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been using Living-Water Ltd for almost 4 years. They have been very efficient and have always gone the extra mile for my gym’s water supply. Pricing is very reasonable and I would highly recommen... See more

Company replied

Rated 5 out of 5 stars

Amazing service! I ran out of water and texted them on a Sunday. They responded right away and had my water delivered by Monday. If that’s not amazing customer service, I don’t know what is. Highly... See more

Company replied

Rated 5 out of 5 stars

Just a very good company that delivers when you need it been with living water a fair time now and they have proved to be much better than the previous company who came when they felt like it

Company replied

Rated 5 out of 5 stars

Great service! We have stayed with Living Water for more than half a decade, since their service is always helpful and reliable. This applies to everyone from their staff with whom we speak regularl... See more

Company replied

Company details

  1. Bottled Water Supplier
  2. Drinking Water Fountain
  3. Office Supplies Store
  4. Office Equipment Rental
  5. Water Filter Supplier

Written by the company

Living-Water Ltd is London’s leading independent supplier of water coolers and bottled water delivery services for offices and homes across Greater London and throughout the UK. We provide premium natural spring water in 18.9-litre bottles and offer an extensive range of bottled water coolers, mains-fed water dispensers, and instant hot-water taps — all available to buy or rent. Our mission is simple: to deliver clean, great-tasting water with exceptional service, transparent pricing, and the fastest response times in the industry. Whether you need a reliable hydration solution for a busy office, a gym, or your home, switching to Living-Water is easy. We’ll help you reduce costs, change supplier smoothly, and find the perfect cooler for your space. What sets us apart is our commitment to quality and hygiene. Every cooler we supply is fitted with the latest WaterTrail™ and carbon-filtration technology to ensure pure, refreshing water every time. Backed by a passionate team, nationwide coverage, and regular maintenance schedules, we’re proud to provide the most dependable water-cooler service in London — keeping businesses and households hydrated, sustainably and reliably.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

187 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

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4.7

All reviews

(187)

57 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Best customer service

I have never received such excellent customer service, with friendly and professional service providers..
Keep up the amazing service :-)

23 August 2021
Unprompted review
Rated 5 out of 5 stars

Reliable

Reliable, On point, Such wonderful assistance, Such wonderful service Living-Water you know your stuff.

27 May 2021
Unprompted review

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