Disgusting customer service! Ordered from this company before and never had any issues, however I ordered the wrong colour hair as when swiping through the colours the colour number was at the top. I... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Extremely happy with my order and their customer service. Couldn’t find anywhere who can do wavy platinum blonde tape extensions to match my hair without breaking the bank. Came across Livicor and was... See more
Company replied
Hair quality for the curly hair extensions is shocking. It's so thin and once installed my client looked like hagrid from Harry potter. Waste of time trying to contact customer services because you wo... See more
This is a reply from my review posted after days go: “We appreciate your feedback and regret that your experience did not meet your expectations. However, after carefully reviewing your order and... See more
Company details
Written by the company
Premium quality hair extensions for women of all hair types - on a mission to promote inclusivity within the hair and beauty industry. Our hair is 100% virgin Remy human hair, sourced from India.
Contact info
71-75 Shelton Street, WC2H 9JQ, London, United Kingdom
- 07592671003
- info@livicor.com
- livicor.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Purchased some curly tape in hair…
Purchased some curly tape in hair extensions which I ordered 14inch which is the length of my hair. They arrived and were less than 11inches. When I contacted Livicolour about this they said that the hair is measured stretched. They said this is advertised but it’s not very clear on the website. They will not even exchange or refund. This cost me £159 and I’m stuck with it. I’ll never order from them again and would advise that anyone else never order from them if they expect a fair and decent service.
Not exactly what I had expected
Not exactly what I had expected; I have type 3A hair and this seemed more like 3C/4A despite being advertised as 3A/3B. However, hair was easily able to be chemically processed to match my texture and colour. Good quality extensions however, despite not being accurately described.
Hair awful quality not described on…
Hair awful quality not described on website. Really bad customer service.
After having several disappointing…
After having several disappointing experiences with other hair companies, I was a bit skeptical about trying yet again. However, Livicor Hair has truly exceeded my expectations.
I was impressed by the exceptional customer service I received. Livicor Hair was incredibly helpful and patient throughout the whole process. They answered all of my questions, provided guidance on the best type of extensions for my needs, and even gave me some styling tips. It's rare to find such attentive and friendly customer service these days, and it made the whole experience even better.
Overall, I am beyond satisfied with my purchase from this hair company. They have restored my faith in hair extensions! If you've had bad experiences in the past like I have, I highly recommend giving Livicor Hair a try. You won't be disappointed!
The quality of your hair is very good…
The quality of your hair is very good and the main benefit for me is the price, easy installation and the whole look of the product is phenomenal. it give my natural hair a rest.
It's quick and convenient.
Awful product, awful service
I asked if the hair I ordered could be refunded if it didn’t match, they confirmed this was ok. When I received the hair, after paying over £200, it was a horrible yellow colour and didn’t match my hair at all. I asked them to process a return and refund and was told that as it’s a ‘custom order’ I wasn’t entitled to a refund, despite me having email evidence of them saying I could. Absolutely hideous product and even worse customer service, steer clear
Absolutely rubbish mine are frizzy… cheap and nasty hair extensions
Absolutely rubbish mine are frizzy totally different from what’s on your website. I would require my money back please £212. I’ve already asked you you said no I am going to give you as much bad publicity as I can.
I must admit
I must admit, I was initially quite hesitant about purchasing these hair extensions. Having never used extensions before, I was unsure about how they would look and feel. Would they blend well with my natural hair? Would they be comfortable to wear? Would they even stay in place? I had so many questions and concerns. However, after a lot of thought, I decided to take the plunge and I'm so glad that I did! From the moment I unwrapped them, I was pleasantly surprised by the quality. They were soft to the touch and the colour was a perfect match to my natural hair. Applying them was a breeze, even for a beginner like me. Once they were in, they felt comfortable and secure. What truly amazed me was how natural they looked. They blended seamlessly with my own hair and added just the right amount of volume and length. I've received so many compliments since I started wearing them and my confidence has skyrocketed. These hair extensions have turned out to be one of the best beauty investments I've made. If you're on the fence about getting extensions, I wholeheartedly recommend giving these a try. You won't regret it!
The hair extensions are very beautiful…
The hair extensions are very beautiful and give me fuller, longer hair. I also like the fact that I am able to straighten the hair and it goes back curly after washing the hair.
Do not buy from this company.
Do not buy from this company.
Did not look anything like as they advertise on the website.
Such poor quality, minimal unlabelled packaging.
Incorrect length sent also.
Will not be recommending this cheap knock off company.
Your hair is the best for me. I have used several different hair extensions but yours comes first. They look and feel natural and they have no weird small to them.
Your hair is the best for me
They sent me the wrong hair extensions
They sent me the wrong hair extensions. They sent me the loop ones and I needed I Link ones. Now I am stuck paying for my own shipping back to the UK. I am very disappointed
I ordered a 40 piece curly afro tape in…
I ordered a 40 piece curly afro tape in hair yet i received 36 brazillian tapes. customer is an absolute joke.
In March I bought my microbed hair…
In March I bought my microbed hair extensions the it wasn't enough it wa I ordered more in June when i you got them completely different curlcompletely different texture 16 inch when I paid for 18 and to top it of that send a message emails no reply, disgusting customer service
I ordered the same hair I ordered the…
I ordered the same hair I ordered the same hair again because a 100 shares a 100 chance wasn't enough when I received it it was completely different to the it's different to the 1st one I ordered to curl the texture I paid for the same length and got sure upon message message email message email no reply not acceptable
Was awful
Was awful. I was waiting for too long no response to any of emails and eventually I didn’t even receive my package which completely ruined my wedding for me. I will never trust you again and I will make sure I find a way to sue you for the damage you had caused.
Its a scam
Its a scam. Not as described. It doesn’t look like in the picture at all. They stole my £200. I requested refund but nobody responded
I love my hair extensions
I love my hair extensions, and I was impressed by the hair quality as this was my first time buying them. So far, so good. The curls are still holding up well after installing and straightening them.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








