Spiffy - The Happiness Shop Reviews 

164
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their excellent quality, unique nature, and ability to bring joy and encouragement. Many people appreciate the wide range of exciting and useful items available, often buying them for themselves or as gifts. Reviewers consistently highlight the fast delivery and the careful, beautiful packaging, making each order feel like a special gift. The service is often described as exceptional, with the team showing care and going above and beyond for customer satisfaction.

What people talk about most

Product

People report positive experiences with product, consistently praising the high quality, thoughtful design,... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising the speed and efficiency of... See more

Quality

Consumers find quality to be positive, consistently praising the high quality of products, including fidget... See more

Service

Reviewers mention positive feedback about service, often highlighting it as personal, caring, and second to... See more

Order

Customers consistently note positive experiences with order, praising the ease of ordering, prompt delivery,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been aware of Spiffy since they had their shop in Camarthen and have ordered from them before, so sensing my daughter is a little bit anxious about her imminent start at uni, I thought it wou... See more

Rated 5 out of 5 stars

Genuinely, I love this little place, my family and I all work in education and this site is a game changer. The products are exciting, useful and really help. The experience of opening a Spiffy pa... See more

Rated 5 out of 5 stars

Spiffy items are always great quality and do some really unique stationary that can really help when you are struggling with your mental health. The team are caring snd the service is second to none.... See more

Rated 5 out of 5 stars

Love this company and the people who run it. Attention to detail and the personal touch in every order. Supporting a small business is so important and this company go above and beyond to ensure custo... See more


Company details

  1. Gift Shop
  2. Mental Health Service
  3. Pen Store

Written by the company

Spiffy is your helping hand on a journey to true happiness. Whether you're looking for a special gift for a friend or some positive motivation for yourself we have you covered. We pride ourselves on our personal approach, great customer service and top...


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

164 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(164)

74 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

💕Spiffy 😊

Always love receiving my spiffy parcels. Brings a smile to my face. Great quality products to support wellbeing.
My recent parcel and contents were sadly damaged in transit but very quickly and satisfactorily resolved by spiffy team.
Fantastic customer care.

19 July 2024
Rated 5 out of 5 stars

Relaxing for teenage daughter

My daughter loves the lavender putty - the second time I have bought it from you. She finds it very relaxing to play with and she puts her phone down to use it - an added bonus in my eyes!
I bought the gratitude journal to help reflect after tough days at work. It has some lovely ideas in it - I dip in and out and choose a page that I fancy that day.
Swift delivery and well packaged. Love your shop.

4 July 2024
Rated 5 out of 5 stars

Great gift ideas…

Bought a selection of items as a gift to a teacher who has helped my little one with mindful time. Great selection of items all so useful. I do love this website, return customer. Arrived quickly and packaged beautifully. Thank you ☺️

1 July 2024
Rated 5 out of 5 stars

Personal Touch

Always a great service and no request is too much trouble. Last minute orders, working within a tight budget, Paul and Shaun are always happy to accommodate.
Diolch

20 June 2024
Rated 5 out of 5 stars

Absolutely fantastic

This company is absolutely fantastic! Their attention to detail is second to none and they really understand the true meaning of mental health and wellbeing.

Spiffy is always my go to as I work in the pastoral team at a high school. Every little thing they sell is brilliant to use with children and young people and it’s an absolute pleasure doing business with them!

I will always return to Spiffy, trusted and supportive - what more can you want!

28 May 2024
Rated 5 out of 5 stars

One of my favourite shops!

I always love everything I buy from Spiffy! They have a great range of products to encourage self-care and wellbeing. I've bought many times and always had excellent experiences and customer service, with quick shipping.

22 April 2024
Rated 5 out of 5 stars

Lucky dip🙂

Great company. I received 2 lucky dip parcels and the items inside were great. Good value for money and quality is excellent. Will shop with them again

29 April 2024
Rated 5 out of 5 stars

Above and beyond, top quality

The lovely people at Spiffy went above and beyond. I had to leave my job with little notice as I was needed elsewhere in the school. I ordered gifts for the children and staff I was leaving. After letting Spiffy know the situation, they posted my order in super quick time, ready for my last day. All the gifts are top quality with so much thought. I would recommend Spiffy to anyone.

11 April 2024
Unprompted review

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