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Company details
Written by the company
The best Knowledge Management Software provides controlled knowledge and serves as a single source of truth. Controlled knowledge means that the KMS gives direct answers to customer questions, the ability to rate knowledge for user feedback loop, the system is easy to manage and ultimately reduces the need for staff training. A single source of truth ensures that answers are consistent, accurate and up to date no matter where the question is asked or who accesses it. The knowledge management system integrates into all tools and channels used by staff and customers to ensure consistency, compliance and no confusing duplicates. Answers are easy to find using a fast and reliable search function that produces short, succinct and consistently formatted information.
Contact info
level 17/1716, 40 Mount Street, 2060, North Sydney, Australia
- 1300 548 356
- ryan.mcconville@livepro.com
- livepro.com
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