LiveMore Mortgages Reviews 

287
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being extremely helpful, patient, and professional throughout the entire mortgage journey. Many reviewers note that expert advisors provide remarkably clear explanations and successfully make complex financial procedures entirely stress-free. Some people also felt that the overall communication and response times were exceptionally fast and reliable. Consumers are particularly impressed by how efficiently mortgage offers are processed, valued, and completed within a remarkably short timeframe. All future clients can always expect dedicated support, especially older borrowers looking for tailored and understanding financial guidance.

What people talk about most

Service

Customers had positive experiences with service, frequently describing the process as stress-free and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting helpful advisors who explain options... See more

User experience

Clients share positive opinions on user experience, highlighting an easy, friendly, and professional process... See more

Response time

Consumers find response time to be positive, highlighting quick answers to questions and smooth... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I cannot praise Livemore mortgages high enough. Our experience with Umar Khan was very friendly and proffessional from start to finish. Everything was explained clearly to us and we were kept informed... See more

Company replied

Rated 5 out of 5 stars

Mark Finan was exceptional in every way throughout the process. At all times he was consistently professional, knowledgeable and patient with my many queries and concerns. I would recommend Mark to an... See more

Company replied

Rated 5 out of 5 stars

I cannot recommend LiveMore mortgages highly enough. I am 68 and run my own business but previous mortgage advisors told me that my income would be ignored because of my age despite the fact I would... See more

Company replied

Rated 5 out of 5 stars

Excellent service from the start. Mark Finan was extremely helpful, kind, and knowledgeable from the start of the process. We are both in our mid 60’s and through several meetings over the phone... See more


Company details

  1. Mortgage Lender

Written by the company

LiveMore exists to challenge the unfair No’s in the mortgage world - because age shouldn’t be a barrier to opportunity. Later life is full of possibilities, from fresh starts to family moments, and people deserve mortgages that support their future, not limit it. That’s why our mission is to help people aged 50 to 90+ live well by giving them access to mortgages designed for the realities of later life. By saying Yes whenever we can, we help our customers live more, for all that’s yet to come. We are a tech-enabled challenger brand helping intermediaries deliver better customer outcomes thanks to our LiveMore Mortgage Matcher® engine, and best-in-class customer service. We are proud to be rated 'excellent' on Trustpilot. LiveMore is authorised and regulated by the Financial Conduct Authority.


Contact info

4.8

Excellent

TrustScore 5 out of 5

287 reviews

5-star
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1-star

No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(287)

67 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

An Excellent company!

My Equity Release plan was organised by Aspect Mortgages through this excellent company, Livemore Mortgages, who helped to make the whole process simple, straightforward and very professional. I could not be happier with the outcome and I would highly recommend their services to anyone!

18 November 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service. Hassel free

Applying for a mortgage can be stressful, but even more so when you're older. Mark and the rest of the team were fantastic from start to finish. Nothing was too much bother and he reassured us every step of the way. 100% would recommend. Thanks to Mark, we now how the security we've always wanted. Thanks, Luigi & Susan

9 December 2025
Unprompted review
Rated 5 out of 5 stars

I had occasion to apply to LiveMore for…

I had occasion to apply to LiveMore for my mortgage from start to finish Mark Finlan and Lee could have been more help. Being 75 and on mu own I found the whole process daunting but I need not of worried Mark & Lee were always there to guide and answer question . At one stage I made an error with the paperwork and it could have cost me money. I called their office, they didn’t make me feel foolish but stepped in sorted it. So thank you LiveMore would thoroughly recommend.

3 December 2025
Unprompted review
Rated 1 out of 5 stars

Don't bother trying to pay extra of…

Don't bother trying to pay extra of your mortgage they seem to try every trick in the book not to credit it to your mortgage account. They hold on to it, in their holding account and come up with a never ending list as too why it is not being credited to your mortgage account and reducing the interest payments. Also, e mail communications turn around is around two weeks ?

25 November 2025
Unprompted review
Rated 5 out of 5 stars

Equity release mortgage …

Arranged our Equity release through Equity Release and Mortgage Partnership Ltd, the process and service has been excellent. We had a less than perfect credit history due to certain events.

This was no problem with LiveMore and I would certainly recommend their services.

23 November 2025
Unprompted review
Rated 5 out of 5 stars

From the beginning when I was…

From the beginning when I was researching into the possibility of equity release, I found Live More to be extremely helpful, with excellent customer service. They inspired confidence in their product and explained in great detail and clarity the steps which needed to be taken and the choices I had.

18 November 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service. I was supported all the way through by Patrick and Lee, because of my anxiety I had to have things explained many times, I never once felt rushed or sensed impatience from them.

27 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service.

Moving from country to town we needed a financial re-adjustment. The traditional lenders discriminate against age. From the first phone call Patrick was friendly, honest, professional, knowledgeable and helpful.
At no time did we feel any "salesmanship" pressure which was important for us.
Throughout a protracted sale/purchase process Patrick was an admirable support and resolved the issues that arose; and always at the end of the phone.
I will recommend Livemore in the future.

1 October 2025
Unprompted review
Rated 5 out of 5 stars

LiveMore: Dreams to Reality

The team at LiveMore provided my wife and I with a totally bespoke and complete service to enable our dream of moving house to be closer to our grandchildren into a reality. Mark and Lee guided us through the respective processes and responded promptly to our queries giving reassurance when official delays caused concern. Other mortgage providers have in the past responded with ageist dismissal but Mark and the LiveMore team were there for us throughout.

16 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

We found our advisor, Umar Khan, and Lee Miller, our administrator, to be very helpful. The process was smooth and very efficient. We would certainly recommend the company to older people looking for a different type of mortgage.

26 September 2025
Unprompted review
Rated 5 out of 5 stars

Mr Khan was an excellent advisor…

Mr Khan was an excellent advisor throughout the entire Journey and he made it all happen

13 August 2025
Unprompted review
LiveMore Mortgages logo

Reply from LiveMore Mortgages

Thank you Francis, we're pleased that you found Mr Khan excellent throughout the journey. We'll be sure to let him know.

Rated 5 out of 5 stars

What a fantastic company

What a fantastic company. Mark Finan spent the time we needed on the phone, fully explaining everything in the process with no pressure. We had the documentation all at the right time and a great administrator whilst the purchase was going through, Lee, who ensured we were kept up to date as were all parties. LiveMore were easy t deal with and for a couple aged 60 ad 70, we felt supported and encouraged.

8 May 2025
Unprompted review
Rated 5 out of 5 stars

Extremely Efficient Service

Extremely efficient and detailed service. A pleasure to deal with.

1 September 2025
Unprompted review
LiveMore Mortgages logo

Reply from LiveMore Mortgages

Thanks for the 5 stars Robert, we aim to be efficient, detailed and a pleasure too. So pleased we could help you.

Rated 4 out of 5 stars

Just completed our equity release…

Just completed our equity release mortgage. Mark was very informative and helped us choose the best product for us. Took a bit of time to complete but that's probably down to their solicitors rather than LiveMore. Would certainly recommend.

16 June 2025
Unprompted review
LiveMore Mortgages logo

Reply from LiveMore Mortgages

Christopher, thanks for your review. We are pleased that Mark was informative and helpful, we'll be sure to let him know. Thanks for the recommendation too, we're delighted!

Rated 5 out of 5 stars

LiveMore provided everything I required…

LiveMore provided everything I required in a mortgage for those over the age of 75 years. The application process was easy and the advisors extremely helpful and professional

1 August 2025
Unprompted review
LiveMore Mortgages logo

Reply from LiveMore Mortgages

Hello Barbara, thank you so much for your review. We're delighted we were able to provide the mortgage you needed, in an easy, helpful and professional manner.

Rated 5 out of 5 stars

Excellent Service and Products.

I recently completed on a mortgage that I once thought was beyond my reach as a 63-year-old approaching retirement. Typical high street lenders dismissed my situation at first contact, leaving me feeling as though I would be renting for the rest of my life.
Fortunately, a colleague suggested that I approach Livemore Mortgages, well known for providing mortgages for people over 50, like myself.
I made a simple phone call and spoke with an excellent advisor, Mark Finan. He genuinely listened to my needs, presented several mortgage options, and before I knew it, we had a mortgage offer on the table that met all my requirements and more.
The support didn’t stop there. My case was managed through to completion by Lee Miller, who did everything possible to ensure that the funds were available for the legal completion of my new home.
In summary, Livemore Mortgages has an excellent business model and employs individuals who genuinely care for their customers.
I would highly recommend.

18 July 2025
Unprompted review
Rated 5 out of 5 stars

What a refreshing experience!

Just completed our re-mortgage with LiveMore and I have to say it was a very positive and painless process. Big thank you to all the team, especially Patrick who made everything very straightforward and stress free. Highly recommended!

31 July 2025
Unprompted review
LiveMore Mortgages logo

Reply from LiveMore Mortgages

Hello Mike, thank you so much for highly recommending us!
We're pleased you found the process positive and painless. We'll pass on your thanks to the team and especially Patrick.

Rated 5 out of 5 stars

It was a very smooth and stress free…

It was a very smooth and stress free process. I am pleased with getting my mortgage through LiveMore

30 July 2025
Unprompted review
LiveMore Mortgages logo

Reply from LiveMore Mortgages

Hello Anton, thank you for choosing LiveMore. We are pleased you found the process smooth and stress free.

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