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Kindred Reviews 186

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 158 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service and user experience, finding the process easy and well-thought-out. Many appreciate the professional cleaning services provided before and after stays, and the helpfulness and professionalism of the staff. People also enjoy the sense of community and the opportunity to connect with like-minded travelers. However, some customers expressed dissatisfaction with the pricing, particularly regarding cleaning costs which they found to be higher than alternatives. There were also mentions of issues with the website and a lack of flexibility or support for homeowners in certain situations. A few people reported negative experiences with guests, including issues with guest conduct, leading to concerns about host protection and the resolution process.

What people talk about most

Service

Customers consistently note positive experiences with service, particularly praising the responsiveness and... See more

User experience

Customers had positive experiences with user experience. Reviewers consistently praise the platform's ease of... See more

Staff

Consumers find staff to be positive, highlighting their professionalism, helpfulness, and caring approach.... See more

Price

Clients share ambiguous opinions on price. Many customers find the service affordable, allowing them to stay... See more

Website

Reviewers mention ambiguous feedback about the website. Many customers express satisfaction, highlighting it... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We've had wonderful experiences every time with Kindred, both hosting and traveling. They have really thought through any question you may have and make the process easy. We also have enjoyed the litt... See more

Rated 5 out of 5 stars

I’ve only begun hosting and traveling through Kindred recently and so far, it’s been a great experience. The Concierge is helpful and quick to respond to any concerns or requests. I love that they... See more

Rated 5 out of 5 stars

We have been using Kindred for a couple of years now and it has opened up a world of travel possibilities for us that would have otherwise not been feasible due to cost. We truly love this platform so... See more

Rated 5 out of 5 stars

Kindred has been a cool experience with home swapping. It’s often much more affordable to go to popular destinations like New York City compared to Airbnb. The guests that I’ve hosted have all been re... See more


4.7

Excellent

TrustScore 4.5 out of 5

186 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

First Time is a Charm

I recently hosted my first guests on Kindred. From the initial contact, through the confirmation, check in and finally check out the process was simple. Looking forward to hosting more guests soon

28 April 2026
Rated 5 out of 5 stars

I was taken by surprise by how…

I was taken by surprise by how legitimate and buttoned up Kindred is! I’ve hosted twice and felt incredibly supported by the Kindred team. From hiring cleaning services before and after a guest stay, to providing a hosting kit for guests, to facilitating a community of really considerate people, this app has exceeded all of my expectations. I recommend it to all of my friends that travel frequently.

10 April 2026
Rated 5 out of 5 stars

I’ve only begun hosting and traveling…

I’ve only begun hosting and traveling through Kindred recently and so far, it’s been a great experience.
The Concierge is helpful and quick to respond to any concerns or requests.
I love that they sent over beds linen and towels for my guests to use and, though I haven’t seen it for myself yet, I’ve been told the cleaners are doing a top-notch job.
I would highly rate this service.

1 April 2026
Rated 5 out of 5 stars

I’ve hosted 2 sets of guests now and…

I’ve hosted 2 sets of guests now and have traveled once! It was so amazing all 3 times and I cannot wait to adventure even more! Join kindred and join an incredible community of heart centered travelers!

25 April 2026

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