Live in the Light Reviews 1,172

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 34 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their effectiveness and the careful curation process. Many appreciate the fast delivery service and the beautiful, eco-friendly packaging, often mentioning the attention to detail. People also highlight the wide range of products available and the ease of online ordering. However, some customers experienced issues with their orders, including delayed deliveries or problems with tracking information. A few reviewers were dissatisfied with the handling of returns or the customer service response regarding delivery expectations, especially when paying for expedited shipping that was not fulfilled.

What people talk about most

Product

People report positive experiences with product, often praising the high quality and efficacy of items like... See more

Delivery service

Reviewers mention positive feedback about delivery service. Many customers praise the quick and efficient... See more

Quality

Clients share positive opinions on quality. Customers consistently praise the high quality of the products,... See more

Order

Customers had ambiguous experiences with order. While some reviewers were very happy with their orders,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Live in the Light is my go to company when it comes to choosing the best natural skincare, body care and oral care products. I trust wholeheartedly in their curation process as they have extremely hig... See more

Rated 5 out of 5 stars

Always a good experience buying from this wonderful company, the products are such high quality and they are sent out very quickly… in beautiful eco friendly packaging. This time I bought the Pure eye... See more

Rated 5 out of 5 stars

Have had a couple of orders and service received was excellent. Upon opening the box, where my product was packaged with care and a lo of attention with a few surprises to, which made me smile. Tha... See more

Rated 5 out of 5 stars

Exceptional service! Shipped on time, received in timely manner, packed with upmost care and the packaging was WOW 🤩 Attention to detail is an understatement. Keep up the good job!


Company details

  1. Beauty & Well-being

Information provided by various external sources

Live in the Light is dedicated to offering truly natural, organic and chemical free products to you. At Live in the Light you know that everything we offer to you is natural, chemical- free, organic or wild crafted. We are all about toxin-free, well being and spreading the word. It is a mission, a passion and a deep love and respect for Mother Nature. With brands such as Annmarie Gianni, Fat & The Moon, Pure Anada, Carina Organics and Marley's Monsters, we cover everything from natural beauty and skincare to cleaning products and vegan handbags.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 14% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 1 out of 5 stars

I just wanted to leave another review…

I just wanted to leave another review for these terrible people. This was the email I received from them which is honestly scarily dark from a company called “Live in the Light” this is directly cut and pasted -

We’ve seen your emails and appreciate that you are upset.
It must be very difficult being that tightly wound. Perhaps if you were able to collect the eye wipes your cat may still be alive ‘Sad Face’ ☹ ☹ ☹ . Please accept our condolences on the loss of your cat, it is CERTAINLY in a better place.

We’ve attempted to refund you twice, however, as shown earlier we were unable to do this.

Hopefully your cat will be with you in your chakra heart for all of your future.

Sending love, lots of love.

´¨)
¸.· ´¸.·*´¨)¸.·*¨)
(¸.·´Much Love,
Zac x
image001.jpg
Live In The Light
The Mews
Grenville Court,
Britwell Road,
Burnham
Bucks SL1 8DF
Tel: +44 (0) 1628660216

They keep trying to defend what they said but seriously what they said is grotesque..

19 June 2025
Unprompted review
Rated 5 out of 5 stars

Always a good experience buying from…

Always a good experience buying from this wonderful company, the products are such high quality and they are sent out very quickly… in beautiful eco friendly packaging. This time I bought the Pure eyebrow gel and I am delighted as always ❤️

27 May 2025
Rated 3 out of 5 stars

Ordered expensive makeup that (through…

Ordered expensive makeup that (through no fault of their own) was unusable. I was surprised and annoyed, obviously. When I emailed them explaining this, and saying I'd like a replacement, they asked me to send pictures to prove my complaint (the brand that makes the product said they had never heard of this problem before) and only then asked me to return the product, sending me a label.
I returned it promptly. Because of Royal Mail tracking I can see they received my return 5 days ago but I have not heard from them at all in that period. I've sent their customer care email two messages asking about this. It's now been 19 days since I ordered the product originally. It's an essential product for my daily life. I consider this lack of communication REALLY poor service and am really hoping to hear from them soon seeing as they are taking no action currently to sort this out.

1 February 2025
Unprompted review

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