Have had a couple of orders and service received was excellent. Upon opening the box, where my product was packaged with care and a lo of attention with a few surprises to, which made me smile. Tha... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Exceptional service! Shipped on time, received in timely manner, packed with upmost care and the packaging was WOW 🤩 Attention to detail is an understatement. Keep up the good job!
Live in the Light is my go to company when it comes to choosing the best natural skincare, body care and oral care products. I trust wholeheartedly in their curation process as they have extremely hig... See more
Love this company. Arrived faster than I thought. Haven’t tried the product yet, as I have bought the spray which I love for my daughter who dancers a lot! I refused to put chemicals on her skull and... See more
Company details
Information provided by various external sources
Live in the Light is dedicated to offering truly natural, organic and chemical free products to you. At Live in the Light you know that everything we offer to you is natural, chemical- free, organic or wild crafted. We are all about toxin-free, well being and spreading the word. It is a mission, a passion and a deep love and respect for Mother Nature. With brands such as Annmarie Gianni, Fat & The Moon, Pure Anada, Carina Organics and Marley's Monsters, we cover everything from natural beauty and skincare to cleaning products and vegan handbags.
Contact info
Britwell Road, SL1 8DF, Burnham, United Kingdom
- +44 01753571900
- customerservices@liveinthelight.co.uk
- liveinthelight.co.uk
3.9
Great
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 35% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Pump issues Seabuckthorn oil
I bought Living Libations Seabuckthorn oil. The pump didn’t work from the get go. The company were friendly on contact and said they’d send a replacement pump. I assume this is a common problem since they have spare pumps. Unfortunately the pump arrived floating freely around in a jiffy bag, no sterile packaging - not impressed.
1 November 2023
Reply from Live in the Light
It's not a common problem but it does happen occasionally, although we have been using the products for years and never experienced it ourselves. We stock all sorts or lids, pumps etc. as things fail, get damaged in transit and people drop things on opening their box. As a small company we can't just replace with full products so it's common sense to hold these items. With regard to sterilising the pump, we don't have the facility to do that but you were quite welcome to do it on arrival.
Excellent
I have ordered twice from this company and never dissapoints, super fast delivery, great package and love the lovely cards with the messages. Brilliant will back soon again
9 November 2023
Unprompted review
Great products and service
Exceptionally fast delivery, very happy with minimal and non plastic packaging, and I love all.of my products so far. Big thanks!
2 November 2023
Great products
1 November 2023
Awesome Company Awesome products,
29 October 2023
Amazing company & quality ingredients
28 October 2023
😘😘 thank you
28 October 2023
Lovely selection of products and fast…
Lovely selection of products and fast delivery.
27 October 2023
I love live in the light
I love live in the light! They have a fantastic range of natural products. You get a cute little message card in your package, delivery is always quick and to top it off you can collect reward points!
22 October 2023
Would recommend to friends
This is a great place to buy Living Libations products, I had a very good expirience with my order:
- Great prices
- Fast delivery
- Eco packaging
- Wide range of Living Libations products
17 October 2023
Super quick and efficient
Super quick and efficient. Great price, great customer service.
12 October 2023
I love this product along with its…
I love this product along with its great recyclable bottle!
Fast delivery with environmentally friendly packaging.
3 October 2023
Really prompt response
Really prompt response, nice packing, haven't tried the products yet but I'm sure they are great
5 October 2023
This is my favourite website ever
This is my favourite website ever. I am so delighted that live in the light stock living libations which is my favourite skin care products. I am very sensitive to products and only put organic pure products on my skin.
It’s such a treat to see how much lovely things they stock.
Delivery is very fast and I love the little card they pop in.
Thank you live in the light!!
5 October 2023
Brilliant company
Brilliant company. Ordered and arrived the next day and the products were securely wrapped to ensure no breakages or spills. The living libation products I ordered are amazing as well. Will definitely be ordering more soon!
3 October 2023
Delivery as expected and product well…
Delivery as expected and product well packages for product protection and in perfect condition. Only down side is use of polystyrene as part of this, as not very environmentally friendly.
2 October 2023
Reply from Live in the Light
Hi Deborah... these packing peanuts are not polystyrene - we would never use that! These are biodegradable packing materials which if you run under water, you will see they disintegrate. :)
Thanks :) received on time and in nice…
Thanks :) received on time and in nice packaging
2 October 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.