Tried this at Psycle in London and FINALLY found The protein powder for me! Have tried several vegan and whey proteins, the whey taste like beef to me and break me out, the other vegan ones just taste... See more
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Best vegan protein. I’ve only ever had it blended in a nutribullet so I can’t speak to shaking it, but it’s really good blended with oat milk, banana, and flaxseed. Great consistency and flavour, does... See more
I tried this protein powder because I am lactose intolerant and I can’t have whey. The packaging is absolutely gorgeous, very environmentally friendly in glass and looks beautiful. The container can e... See more
Company replied
The quality of HERMOSA protein is the best I’ve ever found. I’ve been using vegan protein for years, and it always felt like a chore, but since discovering HERMOSA, I’m completely hooked! It’s super s... See more
Company details
Written by the company
Protein powder made to please! HERMOSA is so clean and smooth, it will become your whole reason to workout in the first place. You earned this baby!
Contact info
United Kingdom
- info@livehermosa.com
- livehermosa.com
4.3
Excellent
301 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Love this protein powder
Love this protein powder, no artificial taste, nice flavour and it also satisfies my sweet tooth… prompt delivery - overall very impressed!
23 October 2022
Gelatinous
The taste of the product is great, however the addition of xantham gum makes it so weird and gelatinous, it’s almost inedible. Not exactly sure what the purpose of it is, but it’s texturally very unpleasant.
21 October 2022
Reply from HERMOSA Protein
Hi Katherine,
We are really sorry to hear that you didn't like the texture of our product. I'm wondering what products you used to mix it and quantities? Most of the feedback we receive from our clients is that our protein is the best tasting as well as texture they have ever encounter, but we understand that taste is so different for everyone.
Xanthan gum it's a very common ingredient in foods (mainly in gluten free foods). It helps stabilise all the flavours as well as helping with the mixing of all the ingredients so our protein is smooth. I hope you find a product that makes you as happy as HERMOSA makes us and thank you so much for your feedback, we will take notes to continue our quest for the best protein out there. We never stop evolving. Thank you,
Pretty average
Pretty average, not a bad product but definitely not worth the premium price point.
12 October 2022
Reply from HERMOSA Protein
Thank you for your feedback, Adam, we are not surprised you find us more expensive than most regular products out there. There are only a few companies that really focus in the way your protein is produced. For example, our whey protein is from gras fed cows in the Lake District, that is obviously expensive. We only use natural flavouring and sweetener, nothing is artificial and this is why the difference and as expected, it's expensive. At HERMOSA we are not willing to compromise in providing the best. We are so proud to produce products that are good for your recovery, but also for your health and in the long term. Anyway, we appreciate you taking the time to let us know how you feel about us. We hope you find a product you love as much as we love HERMOSA. All the best,
Happy with Hermosa!!
Love this protein powder! Incredible service, quick delivery, incredible product. Best on the market by a mile!!
28 September 2022
I still haven’t got my order, the delivery service is useless
I still haven’t got my order, mainly because of DPD’s incompetence. However, hermosa didn’t tell me the delivery would need to be signed for, DPD then made no effort to reach the address, hermosa didn’t reply to my email to change the delivery address to 1 mile down the road (as DPD wouldn’t do this for me) and then the parcel got delivered to a pick up shop that is only open 9.30 - 5pm. And I work full time. I paid £4.80 for this delivery service ☹️
21 September 2022
Reply from HERMOSA Protein
Hi AS,
We are so sorry you had such a terrible experience with the delivery of our product. Unfortunately we rely on third parties to deliver our products and sadly we pretty much depend on how they perform :(. We are unsure as to why you had to sign the package, this is normally a practice that applies to the next day delivery service. We have checked in all our inboxes and we can't find any emails about a change of address (and as we don't know what is your order, we can't associate your review to an order), but maybe if you email us now, we can find your order and investigate the case? info@livehermosa.com. We always try our best to provide the best service, but as you probably understand, the delivery is something that we don't control 100%, regardless, we will get to the bottom of it and we will ensure you get your products. Looking forward to hearing from you so we are able to solve your situation and get you loving your HERMOSA life.
All the love,
The HERMOSA team
The product came wrapped in US customs…
The product came wrapped in US customs tape and had been punctured so it was leaking.
16 September 2022
Reply from HERMOSA Protein
Hey Maxwell, We are so sorry this happened to you. Sadly we aren't able to control what the customs do, but we can certainly control how to improve your experience. Please send us an email at info@livehermosa.com and let us know is you. We would like to speak to you. All the love, the HERMOSA team
I love this product
I love this product. It’s a bit too expensive but compared to other protein powders has excellent taste. I can enjoy it while drinking, which is rare for vegan protein powders - trust me, I tried many of them. Before posting my review, I decided to check what other customers said. One of the reviews says that the protein is too sweet, which is the opposite for me. I found this protein has good taste in terms of sweetness (that customer probably hasn’t tried the famous Form protein to understand what means a high level of sweetness is). So yes, I can recommend this product if the price isn’t that important for you.
12 September 2022
Reply from HERMOSA Protein
Thank you so much for taking the time to right nice things about us. You are so lovely and your support means so much to a small company like ours! All the HERMOSA love :)
Protein pancakes
Unfortunately, just too sweet as a drink but it's brilliant for making pancakes.
Great packaging, easy to mix, good texture.
8 September 2022
Reply from HERMOSA Protein
We are sad HERMOSA wasn't the tastiest one you have tried, but we understand that not everyone's taste buds are the same. Thank you so much for taking the time to leave a review for us and we hope you can find a protein that makes you as happy as we tried :)
love the product always prompt delivery.
22 August 2022
Reply from HERMOSA Protein
Thank you for leaving a nice review for us, we are so grateful :)
The best tasting chocolate protein…
The best tasting chocolate protein powder, doesn’t leave a nasty aftertaste like some others do.
Slightly more expensive compared to other brands but the quality is worth paying for.
8 August 2022
The jar arrived broken
The jar arrived broken. I had to throw it away given the fear there were glass particles inside.
5 August 2022
Reply from HERMOSA Protein
Hi Sofia, we are so sorry to hear that the jar got to you in such a state. Being a sustainable brand sometimes comes with hiccups :(. Please get in touch with our customer care team sending an email to info@livehermosa.com. We will send you a replacement of your product. We are really sorry for the inconvenience this may have caused you!
All the HERMOSA love and no worries, we will look after you!
Amazing!
I first tried this protein at Barry's and was pleasantly surprised that unlike many other proteins, this one did not hurt my stomach at all! It's fantastic consistency and not too strong of a flavor. I love it!
1 August 2022
I still haven't received my order.
I still haven't received my order.
Every apparently attempted to deliver and I've not been able to re-arrange a date.
As it stands I'm not happy and don't actually know how to get a refund (:
25 July 2022
Reply from HERMOSA Protein
Hi Cath, please contact our Customer service team at info@livehermosa.com. We always find a solution, no worries. All the best and sorry for the frustration this might caused you. We rely on third parties for deliveries and some things are out of our hands, others we can solve some how.
Was not able to use discount code
Contacted customer service to explain I was unable to use the first purchase code but they were not interested. Had thus a while back with another company and they refunded the amount.
17 July 2022
Reply from HERMOSA Protein
Good morning David,
We are really sorry you were unable to use your first timer code. Unfortunately we are unable to refund discounts, however most of our codes last for 6 months and if you are still unable to use it, we will provide you with a code that works for you!
I normally order whey protein
I normally order whey protein, but this time accidentally ordered vegan protein. The whey protein is 5*, mixes well and has a great taste.
I accidentally order 3 x 1kg vegan protein, and opened a package to use. Unfortunately the taste and smell is not very good. It does not mix well and literally feels like grains of sand. Fortunately, I am able to return the 2 unopened packages but stuck with open package which I cannot use. Customer services did respond immediately which I do commend.
7 June 2022
Unprompted review
Great product and even better service
Great product and even better service. I messed up my order and Amy at Hermosa went out of her way to help me and ensure I had the right one. Thanks Amy, you’re a valuable asset to Hermosa.
29 May 2022
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